Looking at these reviews they are OLD! So wrong!!…read more I have been looking to change insurance company's and began the search in October 2024 as my home auto and personal property insurance was renewing in March 2025 I reached out to four different companies and this branch of State Farm in Beaufort was one of them! This State Farm came in with extremely competitive pricing and what drew me to switching to them was the Customer Service; from Lexi answering the phone to CANDICE taking care of the quote and writing it up! She listened and made sure I was confident in the quote! Since switching I find there is always someone on the other end of either an email or a phone call! They are patient, responsive, and knowledgeable; key ingredients to a good business foundation! No question is unanswerable or silly! I look forward to a long and continued healthy relationship with the State Farm agency! I believe they have an invested interest in our auto home and personal property

There is an employee named Jennifer that works for Amy Bowman...she hung up on me this afternoon…read more When I asked about reimbursement for a flat tire that has to be patched she said if AAA had the tire changed/removed for me that State Farm would not pay for the patching costs when I take the tire. I questioned this and said "oh I guess I can get a hot tub (commercial) but can't get a tire patched when I'm paying for emergency road service. In calling back, Amy Bowman had already been filled in by Jennifer and although she said I would be reimbursed she was nonchalant, unconcerned about my claims about Jennifer and pretty much encouraged me to take my business elsewhere. I've been a State Farm customer for 35 years. Maybe it's time to change with customer service and rudeness like that! Harold Watson

I was genuinely excited when I first started working with Farm Bureau Insurance and this local…read moreoffice. Ty did an excellent job helping me with my homeowner's policy. The pricing was competitive, the service was responsive, and I felt like I had found a local insurance partner that truly cared about its customers. Because of that positive initial experience, I referred several friends, family members, and professional contacts to Ty. Unfortunately, many of them never received follow-up communication. Some of my closest relatives attempted multiple times to connect and ultimately had to move their business elsewhere because they couldn't get responses. Despite that, I continued my relationship with Farm Bureau and carried both my home and auto insurance through them. Several months ago, I was involved in an accident with an uninsured driver. While Farm Bureau ultimately handled the claim appropriately, the level of support and communication I received during the actual incident was disappointing. As I sat waiting for law enforcement and trying to understand what steps I needed to take, I received very little guidance from the local office. Once the claim moved beyond the local level and I began working directly with an adjuster, the experience improved significantly. Recently, I decided to move my insurance coverage to another carrier that offered better rates and with whom I had previous positive experience. When I contacted this local Farm Bureau office to cancel my auto policy, I was unable to reach anyone by phone and left a message and requested a callback. Monica eventually responded, but only through email. The communication felt beyond impersonal and transactional, with no acknowledgment of a customer leaving, no effort to understand why I was moving my business, and no appreciation for the relationship we had built. (Making me feel all the better for moving on) When I replied, I got no answer, I followed up and never received a response. My policy was ultimately canceled as requested, but the overall experience left a sour impression. Looking back, the exceptional service I experienced at the beginning feels more like a honeymoon phase than a reflection of the long-term customer experience. While I have no complaints about the initial setup or the eventual handling of my claim, the lack of consistent communication, follow-through, and customer care ultimately led me to take my business elsewhere.

I've said many positive things about this community institution over the last five years but…read morerecently it's been a less friendly environment when I actually go into the lobby

They have excellent customer service and great checking services. Have used them for years and…read morecan't say enough about how they really listen to their customers and do what it takes to retain them.

Relocating across the country is stressful, but working with Joey and Jessica was the easiest part…read moreof the move to Bluffton. They were always available, communicative, and clearly had our best interests at heart. They worked tirelessly to ensure we got the perfect mortgage. We are so grateful for their help in making the transition to South Carolina a success!

Joey and Jessica Jones are the best in the business! Jessica's communication is impeccable. She…read morekept us in the loop during the whole process making us feel well prepared and ready for all the steps it takes to buy a home. She is so fun and makes you feel like family. Joey took time to sit down and discuss our options and truly made sure we understood the mortgage lingo so we could make the best choice for our home. His knowledge is endless! Fast, efficient, and effortless! We will definitely be using them when it's time for that retirement home!

Mr. Patel met with my wife and I for an extended initial consultation for a most reasonable fee and…read moreprovided outstanding service. He gave us advices regarding tax issues which were extremely helpful both for the present and future. I recommend highly.

Need to shout out the EXCELLENT service & information from our new SC agent JON BUTLER…read more My wife & I just moved to SC & needed to update our insurance policies & status. Thank god my wife does her due diligence researching on the internet. She found Geico agent JON BUTLER! After 2 minutes of conversation with JON, we knew he was "our guy." JON BUTLER was professional, knowledgeable, informative, kind & most importantly empathetic to all our questions & needs. Moving to a new state is an overwhelming process to undertake, but Geico agent JON BUTLER has made our lives better & less stressful for having him as our agent. One less worry & a knowledgeable needed new friend! Thank you Geico for hiring JON BUTLER to represent! JON BUTLER is why we're staying with Geico. And thank you JON BUTLER, you are someone everyone should know! We appreciate your honesty & friendship. Julie & Bob Pellegrino

I was having trouble getting information about my claim with GEICO on-line. I managed to find Jon…read moreButler and once I explained my situation, he was immediately on top of it and made sure my request was received through the claims department. Jon offered excellent customer service and as a result I intend to use him for all of my future insurance needs.

Professional, knowledgeable caring group. Pleasant…read morepersonnel in pleasant surroundings, a pleasure to visit and do business with minimum wait time.

Best car rates, mortgage rates and they listen & fix any problems we encountered.read more

I contacted Cassidy CPA this afternoon to see if they could help advise on setting up a SMLLC and…read morethe potential tax implications. I was informed that they are no longer taking new clients. When asked if there was anyone else they could point me to, the receptionist replied "they don't recommend other providers. There are plenty of others out there." Very disappointing. If you are no longer taking new clients, why you would resist pointing someone in need to a peer provider.

Best CPA firm in the area. Responsive, professional and fair fees. They get the job done as…read morepromised and know every step of the way how to decrease your tax burden by keeping on top of legislation. As a business owner-I have 100% trust in this firm.