I had a really good experience, I also felt very respected and I'm so happy with my loan, and I'm…read moreso glad I met Anna she was very helpful and she knew what she was doing. I recommend coming here for a loan.

Its a waste of time. Its just another referring place. They offer loans and run your credit for…read morenothing. Go to the credit union or a real bank

I had the best help ever! Great service and Helpful with everything I need it! Thank you again…read moreIsabel for the great help!

This location is amazing for quick cash! They are fast and only require a stub and a check from…read moreyour checkbook. Their paperless system is awesome and fast! The staff is friendly and professional. Will recommend!

Love coming to visit the girls at this store, they're always so nice and friendly!! They always…read morehelp their customers with a smile and are very knowledgeable about the products they offer here! Come see them if you ever need any financial service needs!

There's no less rating I can give the a single star but beware of this business…read more The staff here and Hanford office are no help and as rude as a fast food place. Finalized paperwork good luck with that. And financial wise their loans are incredibly high interest rates.

Stay far away from here. The staff here is extremely incompetent, rude, will hang up on you…read moremultiple times in the middle of speaking, and laugh about it when you call back. I had to call back about 8 times to get a simple document sent to my email and they didn't even send me the right one when they were finally able to get my email right (PS: it was just my first and last name which was obviously on the photo ID that I provided them with). I probably had to spell it 5 times in addition... Every single person that I spoke to was extremely immature; laughing and making jokes about their unprofessionalism. I would say that I felt like I was dealing with a bunch of high schoolers while attempting to apply for my loan, but I'm sure high schoolers would be far more helpful, competent, and overall provide better service than the garbage staff that "works" here. If you want to lose brain cells, waste a chunk of your day trying to undergo a simple process, and not have your questions or concerns be taken seriously, by all means, deal with these idiots. I'm unwillingly giving them a single star, but if I could provide a more accurate rating, it would be -5 stars.

José provided exceptional Customer Service. He explained how he was able to replace my card with…read moresame #'s (Thank You!). Then proceeded to help follow through with another transaction. At the end of my visit he asked if there was anything else he can help me with. I was very happy with my bank visit. Transaction went smooth & was in & out in 15 mins! So if you ever walk into this bank ask for Jose. Although the other tellers are just as kind & respectful :)

The staff at the Clovis Branch is World Class. However the customer experience issues with this CU…read moreis their reliance on 3rd party outside contractors for nearly all financial functions. Their website display and "general" function is one of the best in the industry. They enjoy a 4.0 5 Star customer rating compared to other local CU that are at 2.0 to 3.8. If this CU would hold their outside contractors to a higher standard of competence and service, they would be the Little leader in the industry.