I have been going to Mrs. Jackie for years. Not just me and family but friends have found her to be…read moresuch a relief. It's her and her husband Reggie. She is affordable and always gives you more than expected. She makes sure you understand and guides you on how to get more at the end of each year. She is definitely legit and trustworthy. She has helped many of my friends and they have came back with such great feedback from the price to the refund. All around service is great. And if referred $25 cash. That's always helpful for gas!

Place is very professional, friendly and isn't bogged down by how busy they stay. In and out…read moregetting documents norarized . Definitely going back ..

If you are coming here for jury duty and you see a long line outside of the door just go up to the…read morefront and talk to some one who work there they will guide you to the right spot for jury duty line. The parking can get tight here when everyone come early to take of business at the same time. Bt if this is the closest Harris County Tax Office, just come as earliest as possible and plan on wait for always the hole day.

To make appointment for title transfers: https://www.hctax.net/Auto/Appointments/Appointment…read more Location is "Burnett Bayland" Wow, totally unexpected but a great experience. They require appointments to be made online in advance for title transfers which of course is not well communicated anywhere until you get there. But I also went there for an overdue registration on another vehicle. I showed up exactly at 8, the doors were already unlocked and I was out by 8:30. The people were nice and the waiting room has plenty of seats and is a comfortable temperature.

Top notice service today. Eddie greeted me at the door and everything went smoothly from the…read morebeginning to end. Contact him as soon as possible and he will take care of you

Had an appointment scheduled and confirmed with all of my documents uploaded for 10am on Sunday…read more Arrived at 9:55. The office said open, lights were on -- but the door was locked and no one was there. No worries, they open at 10, so we waited. At 10:01 with still no sign of anyone, we called the number listed on the door, but were sent through a series of AI prompts with no luck getting through to anyone. We waited until 10:05 before we left because no one was there.

Worked with Lawrence Saunders and I had a great experience filing my taxes here. Everyone was very…read morerespectful and helpful. I would suggest always making an appointment ahead of time though, made filing a lot easier

Giselle Gonzalez was very kind, pleasant and thorough about making sure I got exactly what I was…read moreable to afford, but need to have to protect my vehicle.

Good experience at this place got me covered in no time. My insurance lady was helpful and patient…read morewith me while going through the whole process

I knew from my very first conversation with Clara that this would be the agency for me! Clara has…read moresuch an amazing soul, she makes you feel like you're talking to a family or friend! Our first conversation was very memorable for me because we connected on so many things and she made sure before I left the call that I knew everything about the coverage I enrolled in. She is so knowledgeable about what they offer and would by far make sure you're getting all of the coverage you need for the best price, she makes sure to look for any thing that could save you money monthly! This agency has also been the best to work with, they are very understanding of life situations that happens and always work with you. If you're looking for an agency to call home, Austin Weber is the one & make sure you see Clara! I can guarantee she'll make sure you leave the conversation with a smile & the best coverage for your needs!

Clara was amazing! Her knowledge and detailed explanation of the policy options helped us pick the…read moreright coverage for our family. She was very patient with the many questions we had and was able to answer them promptly with no hesitation. Great customer service, highly recommend!

I've been with Debbie Potter's office for almost 10 years, and in the past 2 years the service has…read moregone in the toilet. Last year one of her employees cancelled my home owners policy so my home had no insurance for over a month before the BANK informed me that my policy had been cancelled. Then they never processed my flood insurance request so I had no flood insurance even though I live right on a bayou. They apologized and told me they'd do better so I stayed with them. Well, today was the last straw; I had a water pipe break on the weekend. I got the water turned off, and then I called the office because I didn't know what steps to take next because I knew this would be an insurance claim based on the amount of damage. The office recording said, "If this is an emergency, call Debbie at home at...." So I called the number because I didn't know what I needed to do and I wanted her to guide me. No answer on the "emergency contact" number. So I left a message thinking someone will call me back quickly. Nope. They finally called after almost 36 hours. I advised them I'd already taken care of the issue myself. Not exactly helpful to say "call this number in an emergency" and then to never bother answering your emergency calls. This is what I pay an insurance agent for... that THEY handle all this and I don't have to phone insurance companies, and figure out what I'm supposed to do and when. If I wanted to be ignored in an emergency I'd go with eSurance or some cheap online service insurance company that doesn't have agents. An insurance agent is supposed to be MY support during a crisis. Frankly I'm not getting that at all anymore... so I'm going to be taking my business elsewhere. So disappointed.

Debbie I love the New Debbie A. Potter Allstate Agency Mobile App :…read morehttp://debbiepotteragency.insurancetapp.com Like your father....the late Don Potter.......Your always on the cutting edge of technology which makes it very easy for your customers to do business with your Agency. I have been a happy customer since 1998. Thank You!