Tempe pawn and gold is amazing!! They really saved me, and I give all the thanks in the world to…read moreMichael. The process for a title loan is tedious, and he walked through every step with me and went above and beyond to make sure I understand everything, I am comfortable with everything, and that we can get it all done. They make up feel like that are there to support you and it really was such a relief! The pawn shop also has a beautiful assortment of jewelry, gold specifically and I will definitely be back to purchase some gold. Thank you Michael for all your help!!

Natalie was such a huge help today! She was so sweet and I left with exactly what I needed! I…read moreappreciate her so much!

Very small my child couldn't get around in his walker. The place had Nike shoes, cameras, and…read morereally nice jewelry. Too bad I couldn't look around there was 5 people in there and I couldn't move or see much or concentrate.

I came in for a short loan on an item I had previously taken a loan out before here several years…read moreago, and for some reason this time around, they initially tried to lowball me on the amount saying they couldn't do it for that amount, I advised them they have actually done it for this same amount request in the past. After some back and forth they ask me if I had dropped the item..The item has an intentional "cracked mirror" design and is actually quite rare. After some back and forth and the realization of this fact, they agree to loan me same amount as before. When they give me paperwork to sign, I see finance charge is +93.00 dollars! I advise I will only need loan for 3 days and am told if I bring it back in this timeframe it will then "only" be 60.00. I found this to be outrageous, but agreed to it anyhow in order to tide me over until I was to receive the funds I was expecting in a few days. I come in a day EARLIER than expected and am now told the payoff amount is even higher than what I agreed to. I ask the female employee who shows up as Employee "LLG" on my receipt (could this be the infamous and well noted "rude employee" "Linda" as I see others have complained about in previous reviews across numerous social media including HERE?) I ask her WHY is this higher than anticipated? I had came back EARLY and was told interest is daily so it should have been even LESS as far as I understood, definitely not MORE. She gets all huffy with me and flicks her fingers on her computer screen showing me her screen that shows an input field of "SET UP FEE" 3.00 and an additional "ONE TIME FEE" of 5.00 (for WHAT?) I tell her I didn't sign and agree to her computer screen, I signed and agreed to what was on my ticket and to please show me WHERE on my ticket/contract are these mysterious (and UNDISCLOSED) "fees"? She gets all ruffled because how dare I question her as to where my money is going, sighs and calls someone named "Mike" whom then agrees for her to "waive" this undisclosed BS fee I never even signed off on, nor agreed to in the first place! I'm the type of person who wants every last cent accounted for. If I am paying for something I need to know WHY and WHAT it's for if there is ANY discrepancy whatsoever. I had just taken out the EXACT amount from my ATM to pay back this debt, even EARLIER than I had to, was hot, tired, and in ZERO mood for any shenanigans, surprises, or especially.. ATTITUDE. Rather than patiently explain to me and attempt to de-escalate, she was instead, cold, unfriendly, and combative and I didn't appreciate it. That's NOT the way to treat a customer nor the community you serve. I had EVERY RIGHT to question these undisclosed charges (which plenty of others have complained about all over social media) and EVERY RIGHT to be annoyed by all of this. The last thing I even said to her on my way out the door was "Thank You" to which she just glared.

Let's be honest, No one ever wants to get a title loan. However, if you find yourself in a…read moresituation and a title loan is the only way to go then I highly recommend Title Max. Christina took care of me yesterday and she was amazing. She understood my needs and did everything to help me. Even waiting for me after hours . Not to mention I was completely out of gas and I had my little girl with me. Christina gave me a gift card of $25 so that I could put gas in my car. Thank you Christina So helpful and So professional!!! Plus There are a lot of perks to paying your loan on time. Thank you again, Erin Brown

From the owner: The TitleMax team is here to help. We will do our very best to help every person who walks through…read moreour doors find a lending option that works for them. We may be able to help even if you don't have perfect credit. We offer swift lending decisions and same day funds, so pop by today to learn more and apply.

Jessica was the best help! I was so nervous and she made the registration loan so easy. She…read moreexplained everything and was so sweet. 10/10 customer service would recommend

jessica is amazing! so fast and very knowledgeable! loved my experience i'll be back. if you ever…read moredon't want to wait in long lines other places or want true customer care come here!

My wife had some gold jewelry that she wanted to sell. She first took it to where we bought it and…read moregot a low ball price. It also would tell us how much we over paid. Don't buy jewelry at an Old Town store. We called about 6 places and got different prices or no prices. Some wanted us to make an appointment. Finally I reached out to Kevin at Gold Star he gave me the highest price yet over the phone. Went there it was a family run business Kevin was a nice man from Chicago like us. We had a nice conversation filled out the paper work and got paid the amount he quoted over the phone.He has a lot of great stuff in there for sale too.

Love going to this pawnshop! The owners are brothers, they are very approachable. The items they…read moresell are good, there are variety of choices!

I had a great experience with Auto Title Loan USA. They were very professional and made an event…read morethat isn't very fun not bad. I would recommend you go talk to them if your thinking about a Title loan.

Needed a loan as I was moving houses, wanted some extra money to pay for moving expenses. I called…read morearound and went to Auto Title Loan USA, got a loan in about 40 minutes. The people were friendly the location was nice and clean, would recommend to anyone needing a title loan to use them.

The lady had no patience, and just wanted to get off the phone as soon as she thought I was done…read more She just says have a good day and hangs up and you can hear the frustration in her voice. Sorry lady I just don't wanted to be transparent with you. What a c u next t

Horrible!!!! Took over 30 min and they still wouldn't cash my check!!! They had me waiting for…read morewhat? They were all back behind the glass having a powwow, did they even call to verify with the company? NO !!!! Will never go there again

Years ago, Southwest helped me many times when I was in a bind. I now have excellent credit and no…read morelonger need their services. Title loans should always be a last resort. Also, it's important that you understand the terms of your loan. The bad reviews here seem to be from people that either 1. Didn't pay or 2. Didn't realize there was interest. (?!) First of all, a title loan is a high interest loan. If you don't understand how loan principal and interest work, maybe get a friggin' clue before signing loan documents. Second, if you don't pay (and don't communicate!), they will repossess your car because your car is being used as collateral (look that up too, dumbass!) A title loan is not free money with no interest, payable if/when you decide. Also, if YOU SIGN, you are AGREEING TO THE TERMS, a legally binding process which cannot therefore be construed as predatory lending. Furthermore, the loan reps make the process very transparent by walking you through the terms and actually explain to you "this is what you pay every month just to cover interest", "this is what this loan will cost you for one year", etc., etc. Averse to the terms? Don't sign and walk out. Anyhoo, idiots aside, this place has low rates, and reps are personable and willing to work with you if you need a few days to extend a payment. Excellent, professional company-- I never felt like I was walking into a seedy ghetto place when I went to sign documents. The loan officers are friendly and knowledgeable. I'd recommend them to anyone.

They are wonderful here and understanding, made the process easy and the term loans understandable…read more Thanks for the help!

Nancy and William are phenomenal. Always there whenever…read moreneeded with excellent service. Great business that makes you feel at home

Went to do moneygram service evening of Oct 3 2018. Teller was extremely rude w a very bad…read moreattitude. Im paying for your services act like it. Didnt catch name short gal very unprofessional. Apparently having a bad day.