Our (propane fired) Payne furnace was leaking water on the floor every 7-10 days and had been doing…read moreit for a couple months. I thought it was the evacuator pump but that was not the case. We called Allendale Heating as they had just replace the primary heat exchanger on the furnace 3 years earlier. We were told that they could not get there in the morning but it would be in the afternoon around 1 before they could. That was to work well as my wife had errands to run in the AM. The technician arrived at around 10:30 when neither myself or my wife were home. My father (who is hard of hearing and cannot get around too well) let him in and he went to look at the furnace. The tech was there a short time and made the assumption that the water that was showing up was coming out of our freezer and not the furnace. What he did not know was that the freezer had just been installed the day before he arrived. He left a write up and a bill with my father. My father immediately called to tell me that the guy had come to look at the furnace already and that he didn't find anything wrong but that the freezer was leaking. I asked him to put the guy on the phone to which he replied 'He just walked out the door'. I asked him to see if he was still there. When he got back to the phone he said 'He's driving out right now' I quickly called Allendale Heating and asked the receptionist if she would have the guy call me. Her response was very short saying "Our technicians don't call people. You can read the report he left and get back to us". I explained to her that the he simply didn't know that the freezer had just been installed and if I could talk to him I would explain. I told her 'He is driving down my driveway right now... please just have him call me" She said again "Our technicians don't call people and he's on another call now" Again quite rude. I said "please he's still driving down my driveway' She just repeated the same line. "Our technicians don't call people sir" I mentioned that he arrived early and if he had been there at 1 my wife could have given him the information. She insisted that he had not. I was getting frustrated at this point when I asked if I would be paying another service charge when they didn't do anything the first time. I then said I guess I'll have to call someone else. She hung up on me. I called Coopersville Heating and Cooling. They came out and pulled the blower motor out of the furnace to expose the heat exchangers. What he found was that the secondary heat exchanger was rotted out and the moisture was gathering in the blower motor case and then blowing the water out when the blower would kick on. Why Allendale had not replaced the secondary exchanger when they did the primary I don't know. I know sometimes things don't look to bad at first glance so I guess I understand that. Two weeks passed and I thought I would call Allendale again and try to explain. That despite the misunderstanding I wanted Allendale Heating to quote a new furnace for us. I spoke with the same receptionist and was totally honest and said that I did not plan to pay the invoice for the service call when they did not asses the situation correctly. Going on I explained how Coopersville Heating and Cooling had found the problem straight away. She said to me "I don't believe any of our salesmen will want to call on you considering you just told me you were not going to pay your bill" I explained again that they arrive early and left without giving any assessment on the furnace. She said I remember this call we did not come early and hung up again. ALL OF THIS could have been avoided if the receptionist had simply done what good customer service people do and helped me / us out. Communication is the key in all relationships. Whether it be personal or professional. Why she could not assist with a simple phone call is unprofessional and shows she does not want to help people.

One of the hottest weeks of the summer and our a/c stopped working. Allendale heating had PJ at our…read morehouse within two hours of calling. Fixed the issue, didn't charge an astronomical price, and had AMAZING customer service.

I can't say enough good things about the team over at Reaume. Randy, Liz and Matt have saved us on…read moremultiple occasions with quick responses to emergencies, and their positive, responsive customer service is deeply appreciated. Randy has been pampering our complicated boiler/radiant heating system for more years than I can count and he has never steered us wrong. They are a real pleasure to do business with.

Randy is the best there is! We had an issue with our furnace when we turned it on this fall. He…read morefigured out the problem was due to a "critter" nest and was able to get us up and running quickly. Great friendly customer service! Highly recommended!

Reliable is definitely very RELIABLE! Less then two years ago, they replaced our old worn out…read morefurnace with new unit... A mid range unit (Goodman) was selected to reduce some costs. The removal and replacement process was excellent all around. The unit ran well over the period. There some minor water leaks, but not their issue. They fixed these during the 1 year inspection they provide. All was well it seemed. Then earlier this month (December 2023) they had a deal to come out and inspect the furnace for no charge. They came out, and found the heat exchanger in it was cracked and leaking CO.... The furnace had to be shut down as a result. Goodman has a published 10 year warranty including the heat exchanger however, no labor was covered. Reliable contacted Goodman, but no luck in getting the labor covered and replacing the heat exchanger was not a great option. They went to work and provided us with an amazing solution...replace the entire furnace with a new better model....all at no charge. On their nickel!!! I am just absolutely amazed they did this for us, and further they were here with the new unit in a few days, and replaced the defective unit with the new Heil. Also amazing, they were able to remove the existing furnace and complete the new installation in about a half of a day!!! These guys are incredible and very professional. There was only one minor glitch and I called them late afternoon after they left, and again was amazed as they came right back out within a few hours and fixed the issues and all was well... This is a company that not only talks about great customer service, but they live it. Everyone from the fantastic techs that were here, to Kenton the owner, and the office staff went far above and beyond for us... I would only wish more companies provided such excellent service! If you need a few furnace and/or AC, these are the guys you can trust!

This company has provided the best HVAC service I have ever had. Everyone was friendly and the work…read morewas done well. I would definitely recommend them.

Seldom do you find a Company to work with as truly outstanding as B&L Electric & Construction. We…read morechose B&L because not only was their quote very reasonable for the scope of work to be done (a complete kitchen remodel and electrical service upgrade, but more importantly, they stand behind their work. From start to finish, Brian and Justin not only met our expectations, but far exceeded them on all counts. Their quality of workmanship, selection of high-grade materials, and attention to every detail far exceeded our expectations. Justin, who is also a highly skilled electrician himself, is a true craftsman with a focus on fine details (many of which that would not be visible) when installing our new cabinets, lighting, appliances, etc. He took the time to ensure that every thing was to our satisfaction every day and exceeded it....every day . Brian is a skilled Project manager, Master Electrician, and himself very detail oriented. In addition to providing all the new electrical service to our home, He took care of all the details involving the scheduling the Plumbing, Drywall, for this extensive remodel. Communication was outstanding during this project. He also went above and beyond on many things that were not specified in the quote that he didn't have to do, but did so to ensure everything was done right and to our satisfaction. Customer satisfaction is their goal and the customer service/ customer satisfaction could not have been better. It was excellent. I would not hesitate to recommend B&L to family, friends and neighbors for their electrical and/ or construction projects. Greg and Charisse Fair

This is a great company. Brian is a master electrician, and it shows. I had another company connect…read morethe electric for the pilot to a tankless hot water heater for me. After 3 attempts, it finally worked. I called B & L to diagnose why my electric bills were so high (unrelated to the hot water heater). Brian not only diagnosed the problem (a setting on my whole house generator), he also discovered the other company's "fix" was to disconnect my fire alarm and use that line for my hot water heater! Brian fixed that quickly, and my home was again safe. They are my "go-to" company for anything electrical.

Very helpful and knowledgeable! Jewett's is our go-to for our heating and cooling. Called on Monday…read moreand they came on Tuesday to fix our central air. Very fair pricing!

Do not do business with these people, dishonest and charge high prices on everything. Watch the…read more2girls in the front office. Very vulgar and not to be trusted on pricing. Get everything in writing . Any company is better than Jewitt. not to be trusted. They stink and are evil people.

I contacted Lasco when my 20+ year old water softener stopped working. Their repair person arrived…read moreand without touching the equipment, told me it would need to be replaced. He did a water test and then wrote up several quotes that started at over $6K and exceeded $10K on the high side. I explained (and he saw) that the house was already plumbed with a working bypass and drain line. I also told him that their quotes were much higher than all the research I had done on replacement units. He told me they were " a bit more because they are a 'larger company' ". He also charged me the standard $100 service fee - So I essentially paid them for a "sales" call! I ordered a 48K grain system with 10% cross-linked resin and a Fleck 5600 control head for $750.00 from an online plumbing supply store with great reviews. I then ordered about $50 worth of water lines and a few PVC fittings. In 30 minutes it was hooked up and working perfectly. I am all for buying local. But I cannot comprehend what Lasco could put in their resin or what type of controller upgrade they can offer that justifies a price $5,000 more than I was able to obtain. There would be, at most, one or two hours of time needed for installation. I would encourage anyone needing a water softener to check around before agreeing to pay such an outrageous amount from Lasco. It upsets me when I imagine my parents or other vulnerable people believing these guys and agreeing to these crazy prices.

Lasko workers talk a good game but are not good at what they do and their…read moreprices are unreasonable, greatly inflated.

We live in a 36 year old mobile home. Advanced plumbing first came out to fix a major hot water…read moreheater leak that we had. It was the middle of winter! They did a great job of helping us get everything repaired. They returned in the summer to repair a leak under the kitchen sink. And at 1am this morning (Dec 6) I called because of the sound of running water under the kitchen sink. They help me get the water shut off and came out in the morning to fix the outside faucet that had broken from ice falling on it. Everyone has been very helpful, professional and reasonably priced. I highly recommend them.

I had a traumatic experience with Mark Mikula from Advanced Plumbing after he was sent to my home…read moreby my neighborhood association's residential manager to address issues with odd noises coming from my pipes, toilet, and walls. Despite trying initial suggestions from the manager, the sounds worsened, and a certified plumber was called in. Mark arrived with an assistant, assessed the situation, and performed a repair on my toilet. Afterward, he informed me of the total charge for his services, expecting immediate payment in cash or by card. I calmly explained that my unit is owned by a family trust responsible for maintenance payments, and all previous services (heating, cooling, plumbing, pest control) had followed a standard procedure where I received an invoice post-service, which I then forwarded to the responsible party for payment. I clarified that I had not agreed to any specific payment policies with Mark beforehand and requested an invoice so I could expedite payment. I also attempted to contact the residential manager and the trust manager for assistance, but neither answered their phone. I did not challenge the fee or refuse payment, and when Mark created an invoice on his phone, I quickly forwarded it to the designated payor. However, things escalated when Mark, seemingly expecting immediate payment, began raising his voice and threatening to get "loud with me." When I stood my ground, he became more aggressive, stomping around, entering my bedroom without consent, and removing the part he'd just replaced. This behavior triggered me, and I demanded he leave. Mark refused, saying he would not leave without payment or the parts. I had to scream for help and pretend to call the police to get him to leave. As he exited, he yelled insults, including calling me "trailer trash." He and his assistant continued to heckle me as they left. Mark's behavior was disrespectful, invasive, and unprofessional. He escalated the situation instead of cooperating, and then later claimed that I was the aggressor in a video he allegedly recorded of me. If he genuinely felt scammed, there were proper legal channels to address that, but instead, he chose to make threats and disrupt my home. Mark is still demanding payment for work that he reversed by removing the part he installed. He initially refused to accept payment at a later date but is now requesting the bill be paid. Given his unprofessional conduct and the fact that the work was undone, I will not be paying him. In conclusion, I strongly advise against hiring Advanced Plumbing. Mark's behavior was appalling, and any confusion or disagreement will likely lead to disrespect and insults. His many negative reviews speak for themselves, and I will not be dealing with this company again.

Top notch service. Called and they came quickly. Will definitely be using them again.read more

They installed a top of the line Trane furnace but did not register this for warranty so instead of…read more10 year warranty we only got 5 years. Despite igniter failures every winter they did not diagnose the problem. They just kept replacing igniters it took a call to a certified Trane dealer who diagnosed the issue and we are having a 120 volt converter kit installed at a cost of $1200. We are very disappointed with Dyer and Deweerd and Trane