I am writing to commend Tom, Manager, A.J.'s Mini Storage, Storage Pro. As a long term Tenant, I…read morehave been grateful for Tom's exemplary management skills. The Facility grounds are professionally maintained, including consistent monitoring and maintenance of secure access for Tenants. He is always available for questions and/or assistance by phone, email and in person during consistent hours of operation. In my decades of contact with facility management through more than forty years of promoting events throughout Northern and Central California and Southern Oregon, I have had the opportunity to work with some highly efficient and compassionate people. Tom Glasure is among the "top tier" of those I've worked with. We are most fortunate to have Tom serve as Manager for Storage Pro's A.J.'s Mini Storage, Redding, CA.

We just moved up to Redding several months ago and we were looking for a place to store our jet…read moreskis and some extra furniture. Tom was absolutely phenomenal, accommodating, professional, and made our move-in experience. Perfect! Their prices are extremely reasonable and the cleanliness of their establishment Was phenomenal! I highly recommend them.!!!!!

I have concluded today about four years of storing my household items at this facility. I would…read morehave stayed indefinitely , honestly , except I'm leaving the area. The reasons are 1) the staff are competent and friendly , 2) the place has proven secure and 3) by far the most important , they don't play the extortionist storage-u it game where they attract you with a super low rate and then proceed to inflate the monthly fee aggressively. The corporate giants - (you know who they are , I'm sure ...) will have you paying three times your rate within two years or less. This facility does not do that. I don't think my rate changed significantly in the entire time I was here.

I have used them for years with my storage space. They are great and after all these years the…read moreprice has not gone up at all. It has always been clean and we have not had any problems with the inside of the unit. I get an email from them and I know to pay the 7th of each month. Would highly recommend this place for anyone looking for storage in the area. Thank you so much!

We rented a 10x10 unit while our house was in the market. It was mainly for all my holiday decor…read moreand a few other items. Thank goodness most my stuff was in plastic totes bc after 2 weeks the unit was covered in mouse poop! I had a new pink dog bed they did pull the stuffing out of and found mouse droppings on the lids of all the totes. The owner acted like she disclosed this, which she did not. If we knew there was a rodent problem we would have never rented a unit. She said well it's in the paperwork you signed and most storage places have these issues. Idk but I've rented units from 2 other places and never found mouse poop. I would not recommend this place at all. I am also paying for the month even thought we emptied it out, I would give zero stars but that's not an option.

From the owner: *Your Lock - Your Key*Serving Redding & Anderson*Tom & Beverly Flynn: Owners*All Units Ground…read moreLevel*Tom & Bev Flynn - Owners*All Units Ground Level

Mice destroyed all the furniture I had in my unit. Very unwelcoming staff. I felt like I was…read moreunwanted on their premises whenever I came into the office.

FURIOUS -- moved out my items from three different storage units and swept them clean as told to do…read moreby the staff when I first rented them. Was told no need for 30-day notice, to just clean out the unit and remove the lock and leave the door open -- I also have this in print from the storage facility. I did this with plenty of time to spare before the charge date on each unit. I was not charged for two of the units for the month of May -- which tells me they knew I had moved out in an appropriate and timely manner. However, I was charged a fee of $27.50 with no phone call or explanation. Here we are in June, and the units has been empty for two weeks -- cleaned out and no lock -- door open AS INSTRUCTED. My account was charged the regular unit fee on -- not one -- BUT TWO units THAT HAVE BEEN EMPTY FOR TWO WEEKS AND CLEANED OUT AND LOCKS REMOVED AS INSTRUCTED. I have made two phone calls now. One yesterday and left a voice mail to please refund the $27.50 charge that was inappropriate as well as the $70 charge for the month of June. Today, there is a second unit charge for another $70 for a second unit. ANOTHER PHONE CALL AND MESSAGE.......LIVID!!!! ONE STAR IS ONE STAR TOO MANY!!!!!!

If I could give one star I would. Called yesterday around 1pm to get a storage and made a…read morereservation to get it THE SAME DAY May 27th, 2020. I'm 38 weeks pregnant they had me waiting outside the location for over 30 minutes to give me a call back when I told them I was already on my way up there, no one told me that the office was closed and I explained to them I needed the storage cause I had to move stuff out of the place I'm staying so that I can have room for my child. They barley gave me a call back NOW May 28th, 2020 at 2:40pm asking if I still wanted the storage. Horrible customer service I'll never even attempt to rent from them again.

From the owner: American Self Storage in Redding, CA offers affordable and secure storage near the 96001 area…read more Located at 5242 Westside Rd, we provide a range of unit sizes, including interior and drive-up options, all within a gated facility with individual alarms and 24/7 security cameras. Whether you need space for household items, business inventory, or vehicle and RV parking, we offer convenient online rentals, bill pay, and flexible month-to-month leases. We've also built BRAND NEW state-of-the-art interior units that have roll up doors with keyed entry, cylinder locks, and more sizing! These are going fast! Come rent with us today!

Very Happy with westside storage. The manager Jill is a wonderful lady to deal with. Very clean…read morefacility, gated, cameras. Located in a residential area and not in sone backwoods area with no traffic and a higher chance of theft. The prices are comparable to all others. I rented a unit for approximately 3 years with them and just moved out this last month. I'd rent from them again if I needed to.

I would definitely recommend Westside Storage. I will definitely use them again if the need…read morearises. I liked the fact that they used text messaging and would let me know when they ran my credit card. It's one bill I didn't have to remember to pay every month. I really appreciate their professionalism and I would totally recommend them.