While the combination of price and location of this hotel are very good, the main attraction is the people. It's impossible to exaggerate how professional and helpful the staff at this hotel are.
My story: my parents (65 and 63 years old), who have not traveled much outside the US, planned to meet me in Barcelona for one week. They arrived first, but my father unexpectedly and immediately had to be hospitalized. The staff all showed genuine concern and care for my mother, who had to stay alone there for several nights before I arrived, and for both of my parents while my father recovered after being released from the hospital. They went far beyond expectations in accommodating us when we had to change our plans, which was virtually every day. These people could easily have kept up appearances while telling us that there simply was little that they could do to help. But instead they were genuinely compassionate, from the desk attendants up to the manager. I will never stay anywhere else in Barcelona. read more