I am not really sure what the person below is talking about. I went to Jay Patel on the…read morerecommendation of a friend of mine, who has been going to him for a number of years. My friend is 56, I am 32, so Dr. Patel sees and knows how to treat people of all ages. The raves I heard about him were all true. He's VERY personable, very funny, truly cares about my well being, and wants to make sure that I am taken care of as if I were a member of his own family. The ONLY thing I recommend is trying to avoid going in for simple things that can be handled over the phone. Their wait time can be astronomical, so if you have an appointment, allot yourself plenty of time to be there so that you're not rushed. This is a VERY busy office, so keep that in mind! EVERYONE WANTS TO VISIT DR. JAY!! :)

Regarding this practice and specifically Dr. Parag Patel's staff:…read more 1) Called three times to follow up prescription refill to no avail. All went to voicemail. This is weight loss meds that should be administered weekly. We already missed one week 2) They will tell you to come back every 3 months or less for "follow up" checks. And of course, to maximize profit. 3) Bloodwork is done in their clinic which is convenient, but would charge additional for what is supposed to be 100% covered by insurance. 4) Will charge $30 for no-show, but will not send a single reminder either via text or email or call. And you can't dispute these charges. I wish I could also charge them for all the 'no-updates' and 'no-callbacks'. Already looking for a new Primary Doctor. Sigh.

Both my husband myself and my son are patient of Dr. Mike. I would highly recommend him. The office…read moreis a little hard but that's because they're overwhelmed with patients but they're very nice. Everyone's very pleasant. Very helpful and Dr Mike is incredible. He listens. He handles everything and he's there for you whenever you need him despite the fact that he has a very large practice. Is one of the doctors that we used to have growing up and he hasn't changed he is just a sweetheart. I would highly recommend him!! 5*

Five stars! Dr Mike is the best. My whole family is lucky to call him our PCP. My husband and I…read morehave been seeing him for probably 20 years or more, and we are always well taken care of by the doctor and his efficient and professional office staff. After so many years I tell myself that we are among his favorite patients, but it's probably how he makes all his patients feel. I like how I never feel rushed when I'm in the room with the doctor, and if I'm there for one specific issue, he asks me questions about other aspects of my health, ie. what else is going on? My son started with Dr Mike's brother Dr Jay at birth and continued until he aged out of going to a pediatrician (which was a surprisingly sad day for me!) and now he too is doing great with Dr Mike. He is a great doctor and I highly recommend him.

They require an appointment to have a simple form signed confirming a patient has diabetes. The…read morepatient would have to take off work or wait 3 weeks for an appoinment. The office isn't accommodating and they wonder why patients are switching to Virtua. Save yourself the trouble and look elsewhere for a primary doctor.

Best office around! The doctor's office is the best around!! I can ALWAYS get in the same day if…read moreI'm not feeling well! The ladies (Ellie and Kim) that run the office are fabulous, they go out of their way, they go above and beyond for all of their patients!! They make everybody feel relaxed and taken care of. They don't dismiss me or any of my concerns. I'm heard!!

I am extremely disappointed with my recent experience with the CooperCare Alliance office in Cherry…read moreHill regarding medically necessary diabetic supplies. For over two weeks, I have been going back and forth between the pharmacy, my health insurance company, and the office simply trying to obtain my glucose test strips. Unfortunately, this is not a one-time issue -- this happens every time I need refills. I have made countless calls to the office, my insurance company, and the pharmacy. My pharmacist has also contacted the office directly and expressed frustration with the ongoing delays and lack of resolution. Multiple insurance representatives have contacted the office while I was on hold and repeatedly explained that a prior authorization was required. Each time, I was told the authorization would be submitted. One representative from the office, Kathleen, specifically informed me that the prior authorization had already been submitted and that the office was simply waiting for a response from the insurance company. However, after speaking again with my insurance company the following day, I was informed that no prior authorization had actually been submitted. This was extremely frustrating and concerning, especially after being told otherwise. Today, the same process happened again. A representative from my insurance company contacted the office while I was on hold and spoke with someone named Jackie, who was faxed the prior authorization form again because the office stated they did not have the forms that had previously been sent by several other insurance representatives. Unfortunately, this is the same thing I have been hearing since last week, yet the issue still remains unresolved. I even sent a formal email to Nichelle Edwards, Director of Clinical Practice, explaining the situation and the ongoing problems obtaining medically necessary diabetic supplies. As of today, I still have not received a response. No patient should have to repeatedly advocate for themselves and endure this level of confusion and delay just to obtain essential diabetic testing supplies needed to properly manage their health. Merena C

The cooper care alliance now has someone lie to you when you and tells you they are at whatever…read morelocation physically that you ask, and are actually sitting at home. I called to ask if I could come in early because I was already in jersey. First thing I asked was she physically at the location. She told me she was and that my doctor was booked up till 5. Come to find out at my phone appointment that my doctor and assistant were actually calling people since I had originally called to come in early. This same person then swore my doctor was booked for 3 months. I said it 3 times, and she still booked my appointment for only 1 month. Quite possibly the worst customer service I have ever experienced. If you enjoy and want the ability to call for fair customer service, THIS IS NOT THE PLACE YOU SHOULD BRING YOUR BUSINESS

Doctor Holton was my primary care doctor for over 31 years. I honestly feel that his diagnosis and…read moresubsequent treatment of me played a major roll in my living as long as I have. I started going to him in 1988 when I was 40 years old. My last visit to him was in 2019 when I moved to Florida. A 31 year doctor/patient relationship unmatched by any of my doctors before or after him. Congratulations on your decision to retire. I applaud your commitment to excellent health care and your reasons to leave at this point in time. You've earned your retirement and you deserve it.

Doctor Holton has been my doc for years and he has always provided me with outstanding service. He…read moreis a dedicated professional who cares greatly about his patients.

On May 17th, I was transported via ambulance to Marlton Virtua Hospital. Jeremiah and Morgan were…read morethe EMTS or Paramedics. I was not well so I am not sure their title . They were terrific. I was scared and sick. When they came to my house,my pup was barking with all the visitors. They didn't blink and he is a big guy. By the time they got me in the ambulance, they had calmed Wilson too. The thing is, they didn't just transport me and dump me off t the hospital. They stayed with me till the Emergency Nurse came to take over. This helped. It's hard to be alone when you are not well.. I appreciated their care and kindness. Then the RN, I think Tiara? Began her professional attentive care calmed me. When you can't breath it creates fear and she was quick to give me care. Jade was already waiting to do a chest x-ray and was as kind as could be. They don't want you to drink anything, when you first arrive till they determine your care. But when you are struggling to breathe you become very uncomfortably dry. My Nurse gave me a sponge wipe for my lips. It sounds small but it so was not. Dr. Sing was terrific and efficient. Answered my questions and admitted me to the hospital. I was eligible for hospital at home because I am a senior . An excellent choice. I had been in this program before. I have asthma that can get out of control and they have been able to stabilize me before. The care you can get at home without being in the hospital is a big plus. A virtual doctor visit every day and 2 RN visits give you the support that you need without the trauma of being hospitalized. The Doctors were fantastic. I can't remember all their names but I do remember a Dr Leu and Dr Malek. There were 2 others and I am sorry I cant remember their names. The Doctors did not just give me medical directives, they partnered with me and planned with me. Very noble. Thank you. My Nurses, Christine, Michael, Joe, Sarah and Emily, all very thorough and compassionate. Even the couriers who delivered needed medicine, equipment and even food were prompt friendly and professional. I am feeling better and those partners are the reason why. Wilson Cheese made a bunch new friends. It's nice when the folks are caring for you, accept and understand your extended family. Thanks to you all.

From doing intake to having lab work done, I have continually been impressed with the service I…read morehave been shown. On this particular time, I had bloodwork done on two separate occasions I had the privilege of having Bryanna being the phlebotomist and she was absolutely amazing and such a caring person. Her demeanor was great and I am so thankful I am a Virtua patient via my doctors and any healthcare I may need.

Dr Gooberman is an amazing doctor I have been going there for 8 years and they are truly the best I…read morelive abt 30 min away but its worth the drive.