I have lived in Bluffton for a good chunk my life, and I have never been in this salon until just…read morethis past December. My girl, Cassie, just recently started working in Alley Cuts, and so on my trip in, I didn't know what to expect. I'll say I was wonderfully surprised by a super trendy interior that made me feel like I was in a high-end salon. I was taken care of SO well, and loved the lighting as well. I think lighting can be suer important when getting your hair done, and I feel good sitting in the chair and I felt good taking that first "new hair" selfie outside. I've been back two more times, and I'll be back more because these blonde strands need to be taken care of well. If you haven't been to Alley Cuts, I highly recommend giving them a try, or if you are looking to try a new color, I know Cassie is accepting new clients. Hope you all stay living your best hair life :)

This business is a staple in Ossian. The staff are friendly and efficient. I was pleased with my…read morehaircut. Other clients there were getting their hair colored or a permanent. I'm pretty sure they were regulars who were also happy with the service. Another friend used to go regularly for her perms and color.

VERY RUDE, UNPROFESSIONAL, LOOKED HORRIBLE. Had my nails done yesterday. They turned out horrible…read more When I asked to have them shaped rounded, her reply was "$5 more." I asked if they did not push back and trim the cuticles to which she replied "$5 more. " I didn't want to cause a scene in front of customers. Went back first thing this morning and asked to speak to manager in private. The lady working was rude and wanted to know what I wanted. There was only one other customer, so i told her," I want a refund, my nails are thick, fat not shaped well and my nails hurt. They do not look nice at all and several friends said they looked bad also". She said they will soak them off and give me a refund. Her husband started removing my nails while she worked on the other customer. She continued to argue with me, even after saying they would removed them and refund my money. The lady she was servicing finally told her, " you are not conducting good business, you are arguing with your customer, all she wants is a refund because of the way her nails look." She then began chattering to her husband in their language. I was becoming extremely unhappy and said "that is very rude, if you have something say about me, please say it to my face, I did not go behind your back and tell about the service I got, and expect the same respect if you have something to say." The other customer agreed with my statement. Only after dealing with her this morning did I decide to learn a negative review on social media. I prefer addressing problems in person. She then got up from helping her client, went in back and got money and slammed it down where her husband was helping me, only after asking several times if I paid cash or card, and me replying I paid with a $50 and $5. The man tried his best to remove the polish and acrylic ,however there are still hunks of it on my nails. I apologized to the other customer, that she had to experience this event, when she was probably hoping to have an enjoyable time getting her nails done. She expressed that it was not my fault, and asked the lady doing her nails(the one that did mine yesterday and was so rude today) if she as almost finished, rolled her eyes as if she thoroughly discussed with this. I will not return to this salon. The stylist kept saying they had new owners, which from what I have read, is her and her husband. Very rude, unprofessional, nails looked awful.

My daughters and I were in town for a family funeral. We came from 3 different states and wanted to…read moredo something fun together so thought it would be nice to get manicures. Big mistake. We got in almost immediately so that was nice. But only one lady did all 3 of our manicures so it took forever. She was not kind or nice. She pushed gel manicure the entire time although we made it clear that's not what we wanted. She was very rough; one of my daughters and we're bleeding where she trimmed around our nails. The place was ugly and appeared dirty. I'll never go back and will tell anyone who asks not to go there.

My kids will not have anybody else cut there hair but Jimmy and we drive from Michigan and I'm fine…read morewith that

At Jimmy's request, I am writing this review…read more Jimmy called to remind me of an appointment. I was unavailable to take the call at the time. After ringing twice he hung up. He did not call from the shop's number, but instead called from an out of town number - a number I did not recognize. He did not leave a message. So, I had no idea it was his shop calling. The next business day, when I went to the shop and asked if he called about the appointment and if so, why he did not call from the shop number and leave a message, he immediately became very defensive and began to yell and hurl insults - cursing in front of customers in the shop - claiming he was too busy to "hand hold" customers. He is highly emotional, unstable, immature, and volatile. Jimmy is ignorant of customer service. I pity his co-workers who had to witness his meltdown.

Best part if my day. Very relaxing environment. I needed a manicure, nail replacement, with…read morefrench tip. I would recommend getting your nails done here. Call before you go just to make sure you can get in. Price is also very good.

Me and my roommate decided this morning that we wanted to get our nails done as a little stress…read morereliever before finals began. We were surprised that Rosie could accept 2 people with such late notice, which was awesome! She was so sweet and made our experience comfortable. Our nails look so good and she even gave us a student discount!