Took our dog for her first trim and bath by someone. She was a happy dog, but…read more.. Her hair looked so choppy. I can't believe how she came out! Stick with an actual dog groomer place and skip this place. Also, I had added the summer package, but on the way home I realized they did not have the bandana or bow that should have been on for pickup and they did not give us the toy. I was able to go back and get the items but still, I shouldn't have had to do that. Bandana felt still and the flamingo toy felt a little on the cheaper side. Very disappointed with the service for the price you pay.

BEWARE ADOPTING A PET HERE!!! They gladly take your $200. Then when the cat is wild and has a…read morepre-existing, eye infection-they WILL NOT take it back. They tell you to drive to Othello, Washington-2 1/2 hours from Yakima, to return the cat. EXTREMELY rude, unaccomidating, unprofessional, attitude from Petsmart's "manager". FYI, the Yakima Humane Society will only take THEIR cats back that they sell to Petsmart. "Hands & Paws", said they would "get back to me" NEVER got back to me. BUYER BEWARE---it's a animal money-making mill. Low class operation on all parts.

This applies to grooming services only. We were quoted $130…read moreto have our Aussie Shepard bathed and cut. When I asked why it would be so expensive I was told we had to pay for an undercoat removal or the clippers would not work. This has never been an issue in the past. We were told a cut would be impossible without this service. This was an outright lie to upsell. The pet store a block away made an immediate appointment for $82. We are done with Petco. It is like dealing with a stereotypical used car salesman. Avoid! Update: The insulting auto-reply to my post from the company should tell you all you need to know. Pricing was a secondary issue. It was the upselling and outright lies that led to the bad review. Shame on you Petco!

I brought my betta fish here and it lived for a year and still not dead . This store is great and…read moreorganized and many great stuff for pets.

They didn't have the cat food my stressed out cats are used to, but the owner was incredibly kind…read moreand offered to put the food on her shelves. She gave me a sample of a stress-reliever product to see if it would help my cats. With that kind of experience, I will happily return.

The place is not set up like a warehouse style pet shop. It looks more boutique. This is mostly a…read moredog and cat store. There is a small bird. And small a small animal section. For ferrets, guinea pig, and rabbit. I personally have a rabbit. Mine is a flemish. So most of the rabbit stuff there would not last long enough. But the do have some different chew toys and treats. I did look around at the dog stuff. You will probably find s lot of brands you can't find at the big chain pet stores. They do also have a dog groomer on site.

I too have been taking my dogs there since Tara and Chris flew the coop over at paws and claws. I…read moreknow my kids are well treated as, while they don't LIKE going to the groomer of course, they go readily and have no fear of Chris, Tara, nor Tommi. They are mindful to be observant and inform you of any potential problems they might notice and are always willing to provide advice and guidance if needed and provide supplies when necessary. You won't be disappointed.

We had our first visit with Westcreek today. I was nervous dropping off our youngest girl, she's…read moreanxious and picky with her people. The lady who did Bear's grooming was very nice, welcoming and waited for Bear to warm up to her. I am very impressed with their work and that I have a happy pup!

Deanna provided an exceptional first experience--10/10! She's now my go-to for my dog's nail trims…read more Despite my pup's muddy mishap right before the appointment, she graciously cleaned him up and expertly trimmed his nails. Clearly, she's a master in her field.

From the owner: Mobile Nail Trimming for Dogs and other pets. We are the "difficult" dog experts! Fear? Aggression?…read moreResistance? No problem! We use skilled training methods to re-train dogs to accept nail trimming. Our services include use of the Dremel to grind nails to their shortest, smoothest length safely! See our website for more info. We can come to you, or you can meet us in one of our many regular locations!

Ashley's groomer is amazing. She came to my home to cut the nails of my very large dog. That is…read moreextremely scared and it went really well, we were able to get to the shop for another nail clipping and I used the self wash station. Ashley was so patient and very accommodating. This is an amazing human for your fur baby .

Ashly is excellent with my dog Auggie! He is shy and welcomes going to her. Auggie is relaxed and…read morehappy when I pick him up and he is Beautiful! Ashly is an experienced, professional yet personal groomer and my dog and I are thrilled at every visit with her. She knows my dog and she knows her work!

I've been taking my dogs here for years and I've always been pleased with the treatment they get…read moreand the quality of their services.

The worst grooming job ever!!!!! I don't understand…read more I brought my dog Mary in before and they did an OK job, this time it was horrible My recommendation is STAY AWAY

Loved it. Had an amazing experience with the self serve dog wash, and the nail trim! Staff was…read morepolite, helpful, and quick!

I love taking my girl here to get her nails done! The staff are so helpful and sweet to her! And I…read moregot some special shampoo for my boy here too!!

Irene is the best. Our dog Baxter always feels special when he goes there…read more Great haircut, nails are done. We wouldn't take Baxter anywhere else We totally trust Irene.

Dropped my cat off and one hour later he was dead. No explanation. I can't post this without…read morechoosing a star rating but it won't let me give a negative star rating or I would give it -100

Great place! Have been training my dogs here for years. Only suggestion I have is to put their…read moreschedule on their website, but they are wonderful for my dogs and really help me with training. My old dog used to love to go to their daycare, too.