Impressive body shop, very clean, professional and friendly. I was absolutely pleased with the…read morevalue, reasonable cost. Quality of workmanship was very good, no complaints, perfect. Nice place nice people. If I ever need a body shop again I'm coming here, no question about it! Great job guys.

Very courteous, & reliable. I Had them tint my windows & windshield. Dropped it off to them in the…read moremorning, they called about 1:00 that afternoon for me to pick up. Great job!

They installed a glass shower door in 2023. It looked nice, but the handle was not tight. I didn't…read morewant to bother them about coming out for such a minor detail. (My fault). Now the handle has come loose. I called and was told it would cost $90 for a service call since it was out of warranty. I explained that it was not correctly installed at first. It would take maybe 5 minutes to fix it, but he said it would cost the service charge of $90 anyway. So much for good customer service.

11/14/2023 completed service on a new rear glass hatch replacement…read more 1. Office staff super friendly 2. Glass Works were about to take care of my car in a timely manner 3. Cost the lowest price after calling different glass companies 4. The techs went beyond the replacement they removed all the broken glass inside my car + cleaned all my windows 5. No long lines for your state inspection stickers Highly recommend Glass Works

I was traveling through and stopped overnight in West Monroe. The next morning I came out of my…read morehotel (Comfort Inn on Constitution) to load my car and I was greeted with a busted window and burglarized vehicle. After making a report with one of West Monroe's finest (he was really a great police officer) I was at a loss where to get the window fixed. It was pouring rain and cold. I AAA and they got me right in. They had me back on the road in just a few hours. They were extremely well priced and very kind and helpful. Most of all my window is good as new. I definitely recommend them.

Called several places and got no where. Called AAA and from the beginning they were courteous,…read moreprofessional and reliable. Got me in and completed. Very satisfied

unfortunately, a five is the highest I could provide. This…read morefacilities professionalism is unmatched. They were so patient and kind and forthcoming checking in and reassuring. I had issue with my insurance...my vehicle was ready, and they hadn't received their payment. It was an excruciating nightmare. The level of compassion that was shown and the opportunity that was offered for me to go ahead and take my car without their payment...showed a level of compassion and empathy for the people that they service. I would highly recommend Auto Body specialist to anyone who is in need of great customer service and by the way, my car looked like I had just driven it off the showroom floor. Amazing, Amazing, Amazing

Made sure payment was received but no thank you!! Very Disappointed!!!!! They did a GREAT PAINT…read moreJOB ON OUR VEHICLE!!

10/10 customer service!! Mrs. Connie was very helpful and friendly. Came in for a windshield…read morereplacement and it was done very quickly and I experienced no issues.

Candace will take excellent care of you. She went the extra mile to get me into a rental so I could…read morecontinue my journey to see family in Tennessee. I had been involved in an accident in Ruston stopping to get gas. My vehicle was totaled leaving me stranded but Candace worked with me and was so personable. I'll always be grateful to her.

Absolutely, here's a more professional, respectful, and impactful version of your review that…read moremaintains the facts and your experience while making it clear and strong: Review: I have purchased four vehicles from this dealership over the past five years, and up until recently, my experiences had been positive--especially working with Raymond Benton and the general manager, Joel. However, my most recent visits have been deeply disappointing due to interactions with two employees, Julie and Komona. Over the past three weeks, I visited the dealership twice and encountered significant difficulties dealing with Julie and Komona. Despite my strong credit history and proven track record as a customer, I was misinformed and treated unfairly. Julie incorrectly told me that my FICO score was significantly lower than it actually is--something I know firsthand, as I have been working diligently for two years to improve it. She also stated that I would need a cosigner, which turned out to be false. Frustrated, I decided to take my business elsewhere and went to another location of the same brand. Within an hour and a half, I was approved for the exact same vehicle--without a cosigner and with a better interest rate. That vehicle is now being allocated to me, and I'll be picking it up in the next 10 days. What disappoints me most is that I've been a loyal customer, and I've even helped this dealership with sponsorship opportunities in the past. I expected honesty, transparency, and a level of respect that simply wasn't given during my last two visits. Unfortunately, this experience has made it clear that I will not be returning to this location, nor will I refer others here as I have in the past. I'll be sending them to the Eldorado location instead, where I was treated fairly and professionally. To be clear, I still highly recommend working with Raymond Benton--he's an exceptional salesman--and Joel, the general manager, has always been great. Unfortunately, neither of them was available when I visited, and the experience I had in their absence was unacceptable. I hope this feedback leads to improvements in how customers are treated. Every customer deserves to be treated with honesty and respect, especially loyal ones. Eldorado Karl Malone Toyota will forever have my business. MNH

I cannot say enough good things about the staff at Parker Auto Body! My new car was hit barely 6…read moremonths after I bought it and these guys fought tooth and nail with the insurance company to make sure my car was restored to the way it looked prior to the accident.

I cannot say enough good things about the staff at Parker Auto Body! My new car was hit barely 6…read moremonths after I bought it and these guys fought tooth and nail with the insurance company to make sure my car was restored to the way it looked prior to the accident. They knew being without my vehicle was super stressful on me and would keep me updated on their progress every couple of days. The work they did on my vehicle is immaculate & you cannot even tell where my car was hit. These guys really are the best in the area. I will not go anywhere else for body work.