Acme Appliance has a very good reputation with us! The owner is very reliable and dependable. His prices are good, and he is flexible if things have to be changed. His staff are very accommodating and courteous. We highly recommend Acme Appliance! Thank you for doing such a great job! Sherrie and Frank Z. read more

Beautiful store that is a lot bigger than it seems from the front. The prices beat the heck out of the big box stores. The service beats the heck out of the big box stores. These folks definitely know how to make their customers happy. We purchased a washer and dryer for our new home. The delivery was a breeze and the delivery staff were very professional and took care of the installation like they were doing it for family. We're definitely going back when we need any appliances. Thanks so much for your service! read more

Everyone at Acme is knowledgeable, efficient and happy to offer competitive pricing. I've ordered a variety of appliances from this team and it's always a positive experience. Their follow up, should something break is also swift and helpful. read more

The washer that came with my house died. Dan at ACME had me ready with a new washer, free delivery, price matched to the big box stores, and the delivery guys took my old one away. Completely painless. Go ahead and press the EASY button. read more

EVERY time I have needed parts for my older appliances, or needed questions answered they either have it or can get it, and are always helpful and informative. A Very good place to do business. read more

Bought a microwave an all went well . Price was good and installation was fast and good as well. It replaces a Microwave from another area local business that was not even 4 yrs old. I had already put over 130.00 repair into it. The other business gives me a bad feeling anymore so I'm all into Acme Appliance. I would rate them very good. read more

The positive...when my last fridge died, I went to Acme and they got me next day delivery. The negative...it was kind of pricy for a no-frills fridge and the screws for attaching the handles didn't come with the fridge. Also, it had a faulty defrost timer right from the start. In the 2 1/2 months I've owned the fridge, it hasn't stopped running once. Then, when frost build up caused the refrigerator to stop cooling properly, I called because they advertised that they service their appliances but they don't have anyone who works on refrigerators and didn't know what the issue might be. read more

We needed a new washing machine to replace our 11 year old GE washer. Speed Queen was the way to go. We live in Warren, PA. and ACME delivered (on time!), set up, and hauled our old one away for a small fee. Two very knowledgeable employees knew exactly how to set-up our new machine and answers to the questions we had. We're glad to shop 'local', and would highly recommend ACME in Jamestown, NY. read more

Owner was sarcastic and rude when asked how long for oven delivery. Was told free delivery initially and was charged. Took almost 6 months for oven to be delivered. When I made follow up calls, owner was again rude and obnoxious. Reminded managent to please include a plug, including 3 days prior to delivery. Oven was delivered by owner but we had to help remove from truck and place on porch. Stove didn't have a plug. I called the manager, he said he'd forgot it and became very nasty. "What to you expect me to do, drive the damn 4 dollar plug back to Olean?" I'm not sure what ever happened to customer service or just being polite. read more

Checked out a refrigerator at Home Depot. It was on sale but they wouldn't deliver it to my location. I called ACME APPLIANCES in Jamestown, NY and not only would they match HD's price but they would deliver it free at a specific time and date. The driver called to say he was on the way. When he got close he called again. Two young fellows delivered and set it up in record time. They were fast, efficient, and polite. Bottom line: Before you buy from the big box stores check with Bill at ACME and get the same item at the same price and efficiently delivered and ACME IS A LOCAL BUSINESS. read more

Our fridge started making strange noises then stopped cooling while the freezer went belly-up at the same time. I planned a run to the Lakewood big box store but a friend recommended Acme for their price match, free delivery and setup and removal of the old unit. I went to the store and the unit I wanted was 40% off with the delivery (et al) included. I bought the unit at 10:30 am and it was in our kitchen before 2:00 pm on Memorial Day weekend! The delivery crew worked quickly and were gone, with the old fridge in 20 minutes. I am happy to recommend Acme for all the reasons above. Supporting a local business couldn't be easier! read more

I ordered a dishwasher for my rental house. They installed it efficiently after it was removed. Dishwasher was a good price.