I hired James with A Cut Above Landscaping to address a serious water intrusion issue at one of my…read morerental properties. He recommended installing a basin drain system as the solution, but unfortunately the work was completely ineffective. The crew dug up the parking lot and front of the house to install the drainage system, but left a huge mess behind. There were trenches and uneven areas throughout my parking lot and even extending onto my neighbor's property. The entire job felt rushed, like the priority was finishing as quickly as possible rather than making sure it was done correctly. The drainage system itself was poorly designed. The drains were not installed up against the house where the flooding and water intrusion was actually occurring, and the front of the property was not properly graded to direct water toward the drain. As a result, the system did little to solve the original issue. When I reached back out and asked James to come back and help correct the problems, his response was that they were "already barely making any money on the job." That response made it seem like the focus was more on profit than standing behind the work or making things right for the customer. Overall, I was very disappointed with both the workmanship and the customer service, and I would not recommend using this company for drainage or water intrusion issues.

I would give NO stars, in fact I would give a -5 review if possible. DO NOT USE THIS COMPANY! I…read moreoriginally rated them 5 stars until I got back to my vacation home to find lots of problems with their work. Just HORRIBLE! They installed some sod, 8 new small plants and a 3 station irrigation system which did not cover the yard. 1. They tried to charge an additional $7500 after bidding job and getting paid $12K which was the contract price! And it was a joke what they did. I have no idea how they EVER get a good rating. 2. They put an irrigation line on my neighbors side of the fence that was found when I hired another company to connect to my well, which they refused to do. No one asked nor told the neighbor nor I if that was ok. And they refuse to do anything about it! Neighbor has a rock yard and was out of town when it was done, so he nor I could tell till now. Turns out this new contractor had worked for them and quit two years ago due to issues just like mine. 3. They told me they winterized the system last fall, but did not drain lines so the back flow valve burst. They refused to repair it without being paid $7500! I had to hire someone else to fix it. 4. I was told they installed the remote module in the system so I could control it with my phone from Texas, but they did not. I had to pay someone else $100 to install it. 5. I told them the controller was faulty and was running 3 times a day. I had cleared it and it did not still stay on schedule. I got two $600 water bills for two months before they would replace it. BOTTOM LINE...DO NOT HIRE THEM! THEY LIE, THEY ARE SCAMMERS AND THEY OVER PROMISE AND TRY TO CHARGE YOU MoRE THAN CONTRACT PRICE! PLUS THEY DO NOT FOLLOW THROUGH WITH THEIR WARRANTY! NOT TO MENTI0N SOME OF MY NEW IRRIGATION SYSTEM IS ON MY NEIGHBORS PROPERTY AND THEY WILL NOT TAKE RESPONSIBILITY FOR IT!!!!!!!!!!!! DILLON IS NOT HONEST AND SPOKE TO ME HORRIBLY. CALL SOMEONE ELSE!