I love Granite Gallery! The staff is so helpful and patient. I was impressed by the quality of…read moreinstallation. They had my countertops installed two weeks from the time I bought them. I definitely would recommend this company to anyone who needs countertops.

We recently remodeled the kitchen in our condo and we visited several vendors before choosing…read moreGranite Gallery as our supplier and installer. Good move-great choice. From the very outset, Eva Davis (and her assistant, James - as well as the rest of their crew) were unbelievably accommodating, making sure that we were perfectly satisfied with the choice of counter and when it would be installed. (The latter was a major key to the success our kitchen was having other items redone - on top of which our building was undergoing major renovations as well.) Due to unforeseen (construction) circumstances, the installation date had to be changed and Eva & company kindly and courteously moved it to meet our needs. Eva sent a very meticulous installer to our condo beforehand to measure and make a full-size wood-rib pattern to make sure the countertop could be cut to our specifications and fit into the smallish elevator! When the day of installation arrived, a very hard-working crew struggled a bit with the more than 800 pound countertop (two pieces), but managed to install it very efficiently. Their trim work was great...and the final outcome was as beautiful as we imagined. We could not be happier with the selection of granite, the care taken to meet our every need, and the courtesy extended each step of the way.

We have had our kitchen done by them and our laundry room. Both are great and holding up very well…read moreafter years of use!

Huge regret in using this place. Cabinet quality is not what we expected. Installation guys drilled…read moreholes in walls looking for studs - a simple stud finder would go a long way. Drawer glides had to be replaced as they were junk. Build quality has got to be the cheapest way to build a cabinet.

Buyers take heed! My wife and I went to this company a while back to view granite and get some…read moreidea of what we wanted in our kitchen. We also went to 2 other companies that sell granite. After spending 2 days looking we came to find out that what we were shown as granite at this company was actually not granite at all. The other places we went, recommended the 2 slabs we liked. were not granite and NOT suitable for kitchens in fact they were a softer less durable rock commonly used on vertical jobs (walls of the shower) not horizontal jobs (kitchen counters). After reading the reviews on Yelp we are glad we didn't make this major ($10k) purchase from Coastal. Either these guys are newbies and really don't know the difference between their stones or they outright lied.

Now they've come up with a phony receipt showing I agreed to $1,500 for backsplashes when I only…read morepaid 3 Grand for the countertops that's like double the price of the countertops-- and if that were true why haven't they refunded the $700 that's been with them since December 2nd of last year these people are liars cheats and thieves I hope no one ever buys from them again

Outstanding service, great prices and professional crew!…read more Our sales rep did a great job by providing estimates through my measurements and photos to help us determine the product and services we wanted to proceed with. The communication from the time of the order to final installation was seamless. The lead foreman asked for our input and kept us informed throughout the installation process. He also provided his professional advice when asked. The demo and install process took less than two days! I will definitely be using them again and would highly recommend them. Take a look at the before and after photos.

We had our kitchen counters replaced by granite counters from BT Kitchen last March. We were NOT…read morecalled to inspect the granite before installation and during a showing of our house, the prospective buyers noticed flaws in the granite right in front of the stove. When I contacted customer service, the gentleman was quite curt and produced a picture of the flaw that was taken at installation but never pointed out to my husband or myself. This gentleman proceeded to engage in a text battle about how I wouldn't want those people to buy my house. I asked that a supervisor contact me directly. To this date, we have not been contacted by a supervisor. Remember that we were assured that we would be able to inspect the granite before installation and were never contacted for an inspection. What can be done?? Probably nothing but the customer service person, John Cassady was not what I would expect from a home town business. My bad. I trusted the company. Look at the Pics and decide.

Don't waste your time going to this establishment. Tried to get a a quote for 2 weeks on a two…read morekitchens and two laundry rooms. Was told I would have a quote in two days. Went in to meet twice and filled out the same paperwork and picked out granite with the same individual twice and was like I had never been there. Every promise of a quote was broken ten fold. They don't want your business or money even if you want to spend $20-30k with them. Needless to say, you will have a better chance going to Otto's carwash and getting some good service. And they deliver.

See photos at top of page. I am a property investor and I have spent 30k on granite this year. How…read moremuch did this company get?? $0 ...after the job they did on one of my investment properties, no one that cares about quality should ever use this company. As a real estate investor for 20 years, their response to my claim of the job was not done right was this: "we have 12 years experience." Then I just felt sorry for them at that point...you have been warned