Awesome team! My home is very clean and the team was very professional…read more I will definitely use them and refer Texas Cleaning Services in the future!

I strongly warn anyone against using Texas Cleaning Services…read more The first 5 months with this company everything was fine. One day I received a text that my cleaner was in an accident and wouldn't arrive. I found out later that was a lie. She and her family were picked up by ICE and deported though they are not gang members nor criminals. They sent someone else who seemed completely untrained and ill prepared to clean my home. She used an abrasive pad on the stainless steel trim on my custom Elmira stove that permanently scratched the surface. This appliance matches my custom refrigerator, major features of my home. On top of that she did not have a vacuum cleaner. Instead of asking to use my vacuum cleaner she left with the floors still dirty. I hoped that my previous cleaner would return but instead they sent another subpar cleaner who arrived without a vacuum cleaner. I started thinking they are just hiring anyone off of the equivalent of Craigs list. Since then they have done nothing regarding the damage to my appliance. I have asked them 3 times to have their insurance company contact me and haven't heard anything though the damage happened in April.

All time I'm helping my clients buy or sell a home and need it to be deep cleaned...I only contact…read moreTexas Janitorial Services! Best cleaning crew ever, always punctual, best prices, and the quality of work is hands down the best. Definitely can't go wrong with the services provided by this company...

From the owner: Texas Janitorial Services is a family-owned and operated company rooted in strong family…read moreprinciples, dedicated to simplifying your life through exceptional service. Allow us to ensure your home is impeccably cared for, providing you with the peace of mind you deserve.

i had such a great experience with empress services! my place was a horrible mess. where life just…read moregot me down and i did absolutely nothing with my home for so long and just let it go completely. seriously close to hoarder looking status. i finally had some life chnages and decided i need some help to get back on track with everything. they came in and did an estimate. no judgement (that meant alot to me because it took some courage for me to let someone in and see how i was living). i had not let people in my home at all for awhile because i was embarrased by the way i had been living. they cleaned that home from top to bottom. i came in and the floor was so shiny and cleaner than when i originally moved in. thank you so much for all of your help. you ahve no idea what your services meant to me. i would recommend them anytime!

From the owner: We provide home and office cleaning. read more

Clear and quick communication! Extremely professional! Mirna and her team do next level work. I…read morewill continue to use her services because this is the best cleaning I've ever had done! Incredible work! I definitely recommend this business

First off, I'd like to say that the initial contact process was easy, and the cleaners arrived on…read moretime. However, once the owner and another cleaner entered my unit, the experience quickly became unacceptable. I have security cameras inside my apartment, including one facing the center of my living space and another at my front door. While I was at work, I received notifications that my camera was being tampered with. When I reviewed the footage, I observed one of the cleaners using the end of a broomstick to move my camera. She did this on two separate occasions. As I continued reviewing the footage, I noticed behavior that appeared suspicious. The cleaner was opening a drawer where I kept cash and appeared to be attempting to take money. I immediately returned home and confronted her. Her explanation was that she was "dusting" with the end of a broomstick, which made no sense given what was visible on the footage. I explained that I hired this company because they advertise themselves as professional, trustworthy cleaners who conduct background checks on their employees. I did not believe I should have to worry about protecting my belongings while paying for a professional cleaning service. Despite my concerns, I allowed the service to be completed and paid for the cleaning. Later, while reviewing the footage more thoroughly, I discovered that I had actually been robbed. A ring valued at approximately $1,700 had been taken from my home. When I contacted the owner, she provided me with the cleaner's contact information and stated that the cleaner had only been hired the day before and that this was her first cleaning assignment. This raised serious concerns for me, as a company that advertises employee screening and background checks would reasonably be expected to have a more thorough hiring process than one completed overnight. The owner was not helpful in resolving the matter. After I informed her that I would pursue legal action if the debt was not settled through either the return of my property or reimbursement for its value, I requested information regarding the company's insurance coverage. I was then informed that the company did not carry insurance. Since that conversation, the owner has not made any effort to follow up or assist in resolving the situation, despite multiple attempts on my part to communicate with her. It appears that she is simply hoping the matter will go away. As a result, I am now out approximately $1,700 for the stolen ring, in addition to the amount I paid for the cleaning service itself. Based on my experience, I cannot recommend this company. I strongly encourage others to choose a cleaning service that is truly trustworthy and that stands behind the claims made on its website regarding professionalism, employee screening, and customer protection.

I hired this cleaning service expecting a thorough cleaning, but unfortunately the quality of work…read morewas well below expectations. Several areas that were supposed to be cleaned were either missed completely or only partially cleaned. Dust, dirt, and debris were still visible in multiple rooms, and basic cleaning tasks appeared rushed or overlooked. What was even more disappointing was the owner's response when I brought these concerns to their attention. Rather than taking responsibility and willingly offering to return and make it right the owner refused to come back until I removed the negative Google review of which I refused to even consider until the job had been rectified. Mind you; I paid $300 for this cleaning service.

Do what you get paid for. If your customer specifically pays for specific things that you charge…read morefor, and they are clearly communicated up front, don't get paid and not even attempt to do those specific cleaning requests. And afterwards, do nothing to fix it, and instead try to guilt and upsell your client on your mistake. You and your business are terrible.

I hired them to originally clean Sunday for a move out clean and they quoted me a price with a…read more"discount" that took off a fee for cleaning on Sundays. I then later changed my mind and decided to have them clean Monday and was still charged the same price with the discount so I thought that was weird. After they arrived and I left, it took them about 5 hours to clean a 1700 SQ ft 3 bedroom 2.5 bath townhome due to a cleaner feeling sick and it was just 1 person cleaning. I come back after they finished and paid, and see that the floors were not mopped and counter was not wiped. Although everything was cleaned in the rooms and bathroom, the kitchen floors and counter were left as is. I'm super disappointed since I was moving out. They offered to come back the next day but I have already turned in my keys by then. After telling them that and asking what else can be done to fix this, they stop replying to me.

First time using their house cleaning service and they did NOT disappoint. Cynthia did an amazing…read morejob! I will definitely be using them again. I HIGHLY recommend them.