This is a very large library, I love their large study rooms. I've been to other libraries that…read morehave a few study rooms, this one has. I think nine of them plus conference rooms that you can request or reserve. They have a very large children section, a separate teen area, and I love that they always have out recommendations of books or movies, and it usually follows a theme. The parking lot is well maintained too, but I wish there were more lights at night.

The Palm Beach Gardens branch Library is a very large, spacious County library--and nicely laid…read moreout. After passing through the bathroom/book check-in entryway area and through the security panels, an inviting middle walkway lined with dvds invites one to browse. Modern comfortable seating - living-room style - provides an inviting space to chill and peruse one's findings. There is a 'local authors' section next to the security panels when you walk in, a nice touch. There is a room just for teenagers and young adult fiction; I would have loved this room if it had existed when I was a teenager! It includes tables and computers. Awesome for teens to have a 'safe' space away from adults and small children. The children's area is quite spacious, with a large entryway and open corridors between sections. The area is placed far from the regular library-goers so that children might squeal without disturbing too many patrons. It also features: lots of lights entering from windows, whimsical wooden bookcases and chairs, and a family bathroom (complete with child-size toilet and sink). The leather seating is pretty worn out, but otherwise the space is well-kept. The parking lot features a ton of parking spaces and a drive-through book drop-off.

Convenient, well stocked and pleasant employees. I enjoy the…read moreability to search and save books on line. I highly recommend them to anyone that enjoys being surrounded by words and stories in a serene environment.

It's been a long while since I was in a public library, but this location was so nice! The staff…read morewas very helpful. The library itself was large and very clean. I came in to get a library card as I just recently moved to WPB. I was immediately helped and had my new card within just a few minutes. I was provided all the information to access the online library portion which is why I really wanted to get a card. Im definitely intrigued enough to come back for a physical copy of a book to check out!

Very versatile choice of books, love the children's section. All the ladies are very nice and…read moreinformative

This library is nice and spacious although it is only one floor. There are plenty of windows to…read morelight up the place. The children's area is very big and accommodating. The printer is not able to print in letter, which is a great inconvenience, but it does photocopy in letter when needed. The staff is friendly in my experience. I don't like how they have the teen section completely sequestered and you can't stay in the closed off area unless you are a teenager. I don't know if there's some sort of predator situation in this area and they've had to take these measures. They have study areas but they are not soundproof. The internet censorship is a little bit ridiculous and out of control. I tried to access a website for the Palm Beach clerk and it was blocked. But the staff is friendly and they help you with their computers if needed. They should also work on getting you the books that we request to be bought because I have requested many books and I've never received any feedback on them acquiring any of them although I've been here for years.

I recently attended an adult Intro to Crocheting class at this library branch. I came to this…read morelocation specifically for this class, which I signed up for online as soon as the class opened up! Thank you to the awesome librarian who created this opportunity. She was so patient and kind, limiting the class to a very small number in order to give 1:1 attention to each and every attendee. I knew there would be no better place than to truly learn than in a library environment. I love our library system, and I am so grateful for this programming! The classes offer so many different types of things, and learning to hand crochet (and knit, also on my list) has been something I have wanted to learn for so, so long. I have tried before and failed, and trying to learn by book and video has just not worked for me. This in-person class allowed me to fail repeatedly until I got the basic first step. Success! Thank you again to our kind leader who only just started crocheting in the past year but loved it so much she wanted to share. This kind of intro really helped me to embrace her instruction, and her demeanor and attitude was just so wonderful - thank you so much! She also hosts a regular crocheting circle and other levels of learning at this branch. After my class, I wandered into the main section and checked out a couple of cookbooks. Thank you thank you thank you to librarians everywhere.

It smells like feet in here. Other than that, no complaints. The one staff member I interacted with…read morewas very nice.

The Mandel Public Library of West Palm Beach is the oldest public library in Palm Beach County,…read moreFlorida. The roots of the library are in a free reading room in the Congregational Church at the corner of Datura and Olive Streets that was offered by the City of West Palm Beach in 1895. In 1899 a $100 donation was given by Henry Flagler and with the reading room book collection, the library opened in a houseboat donated to the Palm Beach Literary Society by Commodore Charles John Clarke. The City's first permanent library was in a Spanish style building that faced the Intracoastal Waterway. It was dedicated to the men and women who served in WWI. In the 1960's, a new City library designed by architect Norman Robson opened. In 2009 the library moved from the water to its current location on Clematis where it is part of the $30 million City Center Complex. Today the library is focused on providing its half a million visitors a year programs, services, collections, and technology. There is so much to love about this library. The lobby has public art pieces. The first floor has an extensive book collection and a café serving coffee, shakes, smoothies, and pastries. The second floor has a children's room, computers, music, and movies. It was surprising to discover that in the middle of the hustle and bustle of Clematis Street is a historic institution that has been offering free education for over a over a century.

I have never felt so humiliated, intimidated, and unwelcome in a public library. My experience with…read moreSupervisor Bethany Hankin was one of the most degrading customer service interactions I have ever experienced, and it left me questioning whether I was treated this way because I am a Black woman. As a nursing student preparing for the NCLEX, I drove to this library specifically to study in a quiet environment. Instead of leaving feeling supported by a public institution, I left feeling emotionally shaken, embarrassed, and deeply hurt. The issue began because library staff made an error when booking my study room. Rather than acknowledging or attempting to resolve the mistake professionally, Bethany immediately approached me with hostility and aggression. I remained calm and respectfully tried to explain the situation, yet she spoke to me in a confrontational manner, discussed me within earshot of other patrons, and publicly embarrassed me over an error that was not mine. The most disturbing part of this interaction was Bethany's decision to threaten to call security on me while I was calmly trying to explain what had happened. At no point was I disruptive, threatening, or disrespectful. Being threatened with security simply for attempting to resolve a staff mistake was frightening, humiliating, and completely unnecessary. As a Black professional, I cannot ignore how this interaction made me feel. I left believing that I was treated differently because of my race. Whether intentional or not, the hostility, intimidation, and lack of respect I experienced were unlike anything I have encountered in a customer service setting. A supervisor should lead with professionalism, empathy, and conflict resolution--not intimidation, public humiliation, and escalation. Bethany's conduct reflected a complete failure in customer service and de-escalation. Her behavior was not only unprofessional but also damaging to the welcoming environment that every public library should provide. Because of this experience, I will never return to this library. I sincerely hope library administration conducts a thorough investigation, reviews any available security footage, speaks with witnesses and staff members, and provides Bethany with substantial coaching in customer service, de-escalation, implicit bias, and respectful communication. No patron should ever leave a public library feeling degraded, singled out, or afraid simply because they tried to discuss a mistake made by staff. This experience is something I will not soon forget, and I hope the library takes meaningful action to ensure no one else is made to feel the way I did.

I grew up coming to the library for tutoring for SATs in high school since it's right across from…read morethe high school. And most recently on one of my trips I came here to do some work. They have a few private rooms that you can take test in or take meetings in in. I was able to get a private room while I was here, but it did take a while because all of them were occupied, but we finally said something to one of the workers and he was able to help us get a room really quickly. It seems like an interesting set up where some people just stay in there for a very long time watching shows or something. So we were grateful that we were able to get a room. They also had a free seed Library that you could get seats from so I took a few and I'm so excited that some of them are already growing in my garden. Definitely a great library just to do some work and get stuff done.

This is a great little library! Friendly staff, central location…read more Not as small as the Tequesta branch, but definitely smaller than Palm Beach Gardens. The children's section is nicely laid out and a decent size, with plenty of windows and light, and a large, adjacent activity room. I've enjoyed the children's classes I've attended; I can't believe how many they have scheduled for this fall! Everything is cozy and easy to find, with computer areas tucked away in the back. The used book area is a cozy corner where treasures can be found; I've picked up author-signed books and coffee table art books here.

What a lovely library. I know it's not new as I was last here with my mom, many, many years ago;…read morehowever, it's so bright, neat, and clean that it could be new. There's more than ample parking in the lot. On the outside is a book return drop if you're here when they aren't open or you don't wish to go inside. The librarian was most helpful with all our questions. We were also able to browse. There are a lot of DVD's, books -- of course, computers to use, periodicals and newspapers. There was a cute children's section as well. They have various activities available for the locals along with special events. And a small section of books for sale. I'm glad we stopped by.

Visited the Greenacres branch of the Palm Beach Public Library system. We were last here with my…read moreSweetheart mother in law a while back and they have made some beautiful and functional changes. All varieties of media available; newspapers, dvd's, audio books, computer stations and of course books books books! The Librian was very pleasant and helpful in answering our questions. Plenty of parking and accessible spots in their private parking lot. A low profile security guard at the entrance to greet patrons.

Staff is always friendly and helpful! Amazing variety of…read morebooks and magazines to please all tastes. Each visit is enjoyable! Clean Bathrooms.

It's been a long time since I have been to this library. I remember coming here when I was a kid,…read moreso it should tell you how long it's been around. My kids wanted to go here since it's one of the bigger ones in the area and we have been there a couple times to browse the books. When you walk in, there's a variety of selections to choose from. There is computers in the middle for customers to use. There are also activity rooms on the way to the children's section. The children's section has computers for use and it's smaller than the other libraries. The staff has always been helpful and we were able to find books and DVDs that we want to borrow. The library could use an update though since it's been around for a long time. Even though it's about a half hour away for me, I don't mind making the drive to go there.

Everything is nicely displayed, the books are always neat and in its correct place, it's very…read morequiet, you can read and concentrate. Love going to this branch

Clean, organized and beautiful in the heart of Boca. I got there around 15 minutes before closing…read moreon Sunday, and was immediately greeted with "we close in 10 minutes." I usually go to the Deerfield library filled with smelly patrons, loud children and kind librarians. Even though the Boca library was beautiful everyone who worked there was kind of rude. Maybe they were having a bad day or did not want to help me print my paper. It cost me $.80 and seemed to be a bit of an annoyance for the people working there, I definitely will not be back. Not everyone who worked there was unpleasant but from now on, I will stay in Broward where the employees are nice.

This library is very small. WiFi is excellent. Computer room is small but adequate. Mostly high…read moreschoolers are there. The restroom are out of a 1970s high school, rather unkept. I will return there but will use the restroom at home. Overall, this library needs to be updated

Great little library nice air conditioning for a hot day quiet and contains very interesting books…read moreof all kinds