Besides appointment time being a 4 hour window, I have nothing bad to say. And if I had AC, I…read morewouldn't have been so anxious for him to get here;) He diagnosed the problem quickly and came up with work around all in less than 30 minutes. Parts are being ordered but very happy that we will have AC until they're able to come back for final fix.

From the owner: We will beat any written quote. Great speacials with world class customer service.read more

They came out the next day and were on time. He fixed my parent's refrigerator. It was very…read morereasonable. He then had time to come and look at my fridge was able to order the part and will be back when it comes in. Even if you decide not to get the appliance fixed the diagnostic charge is very reasonable. I will use them again in the future

Two men came to check my washer which was agitating but not spinning. They just looked around the…read morewasher for 20 min and the rest 10 minutes were just standing there with an Ipad. They told me it would be $500 dlls to fix it and it would likely be better for me to buy a new one. They Charged $60 !!! just for trip to my house and stand there for 20-30 min. Their argument was it would take 2 men to take it apart, repair plus labor and parts. Obviously I said NO and decided to search the Internet where we found some simple videos of potential problems. We bought the part (clutch) for $40 Dlls (although we saw some for as cheap as $15 dlls) . It only took my boyfriend to move the washer and lay it down on the floor. It took him literally 15-20 min to take it apart and remove Clutch and put new one back together. The washer started spinning but only slow. Another google search said it could be a garment trapped between the spinning basket and water tank. Another 10 min of taking things apart and voila there it was. Removed the garment and there it was my washer spinning full speed now. Spent total $100 thanks to these people otherwise it would have been only $40 dlls. We had been very hesitant on calling them but we said to give it a try thinking it could be an easy fix (which it was ) BUT of course they made it look it wasn't. Bottom line. I do not recommend using this company. If you are not a DIY person please do more research on who to hire first. Obviously we didn't but we don't want anybody else going thru what we went thru with this company.

I'd rate them 5 stars if they would just take my money. But they don't seem to want to do that…read more For emergency repairs the company is fantastic, they're same-day service and super reasonable on repair prices both parts and labor. I've sent them two emails and called them requesting a quote on a new HVAC system. I've been literally begging them to take my money because I also asked the repair people to give me a quote. They said to call the office. They won't. When I called the office they said I had to send an email - I sent a second email. No one replied. If you need service they're fantastic. Given how reasonable the service prices are I can't imagine they wouldn't want to make that up by installing a new system but I guess they're ok with a service-only business. If you need to buy a system you're going to need to find another company.

Was referred to this company by several members of our mobile home park, some have been here for…read moredecades. Was able to get next day service in Alamo. Robbin the tech was happy and comfortable and fun, and made quite an attempt to befriend my dog. He's relaxed and polite. Ended up cleaning and testing the HVAC unit, and cleaned it out with the garden hose. He didn't try to sell me more Freon or any other services. My dog and I visited with him through the window as he did his work. He checked wires several times. He also checked the filter set-up I have. After he finished, it already felt quicker to cool down. Told me info about manufacturing of mobile homes, and when insulation became mandatory. He visited a bit, sharing info about the dogs in his life. $60 service call. Good service, decent price, no stress, no problems. Well recommended!

Great customer service, had my unit not working and these guys came out the same day. Price for…read morerepair was reasonable and got taken care of the same day. Happy with this company would recommend.

They could have been the very best AC service company in the world. But they left me waiting all…read moremorning for a non-existent service technician. I was forgotten about until I called to cancel my service call later in the afternoon.

Our name is Juan SILVA and Rocio s f e , we live in our house for 10 years and the 3 times Johnny…read moreservice has come to our home , it has been excellent service same day service, very respectful and reasonable price, thank you his service was on 5/13 /2026

I had Johnny's work on my AC twice with great results! First they came in to do a recharge when my…read moreAC wouldn't cool and I was charged a very reasonable price when compared to what Sears cost a couple years earlier. About three weeks later I had a similar issue and I called them back to troubleshoot the problem. While most AC guys would immediately move to suggesting a system replacement they quickly found a rusted filter near the outside compressor that they were able to change. Their great service probably saved me thousands their competitors would have charged and the recharge along was almost half what Sears cost me. I would recommend Johnny's.

Called him and he arrived quite quickly and provided the service needed. He recommended to get the…read morecoil cleaned and filled up on Freon when I thought I needed a new unit which saved me tons of money!!!!

From the owner: Dew Point Air Conditioning provides fast and professional service in the Lower Laguna Madre Area…read more We provide 24 hr emergency service 7 days a week. We are also available during weekends and holidays.