Mascalls have carpeted two rooms so far for me, both have curved bays with plaster skirting that…read moreprevious fitters have damaged, this was not the case with Mascalls, they did a fantastic job for me and I will be returning to have my hall stairs and landing done. They have also floored kitchens for me on installations that I have been involved in, and again have completed them superbly and on time. It is disappointing to read the negative review as myself and my customers have had a completely different experience with this company to the point I would question weather it is based on fact!

Terrible customer service. Brought and had fitted a hardwood…read morefloor from mascalls in 2016. Sold as an un damageable floor, he was hitting it with a hammer and chisel in the showroom. perfect we thought. Within a month the floor had damage, contacted mascalls who repeated arranged appointments to check the damage and didn't turn up. It wasnt until I contacted the floor maker parador that things actually started to get rectified. Due to mmailing the floor company,mark calls me shouting at me because I have gone over his head and contacted the floor maker, reply to your customers and this wouldn't be needed. Eventually mark agreed the floor should not be that damaged and agreed to replace the boards and re seal the floor. This yet again took months to replace the boards and months to re seal. The company mark used to reseal the floor wasnt given enough sealant, but was told to just get on with it. So now I have a patchy very expensive floor which is more prone to damage because is hasnt been sealed properly. Getting to the point I am at now I have been spoken to very differently versus when he speaks to my husband. I even I put the call on speaker and let my husband listen to the way he speaks to women, he was shocked. Would I ever use mascalls again? No. Should you use mascalls? Not if you want a company who values its customers should anything go wrong. The only good thing I can say about mascalls is the fitter was great, really nice guy who is brilliant at his job, its unfortunate that he works here.

The best joinery company we have ever used. Materials and work are both the highest possible…read morestandard and fitting is carried out with maximum care and skill. Friendly, reasonably priced and reliable. Highly recommend.

Inspiring Interiors is an interios design shop that started life in a smaller shop further down The…read moreOld High Street and in the last year has moved further up the street to larger premises. They sell a lovely collection of house-hold items and decorative items including East of India. They also have a great selection of interesting cards and gift wrap. I particularly like their unique light fittings, they are all very well priced and very pretty. Their main purpose is as a qualified interior design service, they have a selection designer fabrics in the shop but their designer offers a full home design service. This shop offers much more than you would initially think, have a chat to the owners and you will be really interested in the service they offer.

Delmains offers a large selection kitchen appliances from washing machines to the humble hoover…read more The local store can usually deliver the next day making sure your new appliance is with you as fast as possible. They also carry a range of parts for domestic appliances and do offer a repair service for any appliances that are not working properly. The service and repair can be a bit costly but the new appliances they have in store range in price to match different peoples budget.

I have used this store on a number of occasions, I have always found the service far exceeds what…read moreyou would get in larger Appliance stores, stock is limited as it is a small store but they will order and have goods delivered quickly. As an example of service, I had been to large well known store looking for a replacement dishwasher, I was told the model I wanted in the Colour I wanted was no longer available, what they meant was they didn't stock it. When I went to Delmaines, they managed to get the exact replacement I required and I had it in my home within a week.

Having just purchased a new bed, I have to say how impressed we were…read more It was nice to browse the shop without a pushy salesperson being glued to my leg trying to sell me something when I was only browsing. When we did need advise, the staff were very knowledgeable and the prices were excellent. We could have gone to a major retailer in Ashford but chose not to as the bed we purchased was just as good and a fraction of the price, we needed a new bed not a second mortgage! Our bed was delivered today , just over a week after ordering. Not only did the deliver without charging an astronomical amount, they also built the bed and removed all wrapping taking it away. We will definitely use Dave Ian again and thank you gents for such excellent service and great value for money.5* recommended

This superstore is very good at selling you their furniture but if you want it returned he twists…read morethe prices around to suit him. Clearly shouldn't sell nice pieces of furniture if he's not a man of his word. He's not trustworthy. Great as a last minute option of you intend on keeping your purchase. Customer service 5/10. If you wish to sell the furniture do it through Argos/ Ebay/your estate agency.

Friendly, knowledgable and helpful staff. Well laid out in the limited space available but carry a…read morefair selection of tiles. A plus point was they told me to buy more tiles than I needed and they were happy to refund for those that were unneeded. They also helped me to load the tiles into my car, a nice touch of service.

Small to medium Homebase store. Car park tends to get flooded easily in any bad weather. Outside…read morelooks a little scruffy but inside you can find everything you need for gardening, repairs, bathrooms, lighting, decorating. They even have some furniture. Good service.

not the best of homebases but ok. The staff are very friendly and happy to help with what you are…read morelooking for. Not alot of garden furniture items so for these you'd need to go down the road to b&q. Store is very clean and tidy.

If you want quality this is the place to buy your fencing. We went along to one of their 'Open…read moredays' It was fun as there was a farmers market going on there. You could also have a tour round the factory to see how the fencing was made. They also have got lots of show gardens and on that particular day the garden designers were there to chat to (including Joe Swift off the TV) which made it really interesting. We chose the Paliframe fence for our garden which looks good and is really strong. We had excellent service and advice and we know our fencing will last for years and years. It is more expensive than the DIY stores but in the end you get what you pay for. Look out for their open days as it makes a fun morning/afternoon out.