From the quote process to material selection and finally the installation of the fence it was seamless. The fence looks great and we get many compliments. Outstanding company to work with for sure. read more

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A guy came and measured and never gave us a quote. Didn't offer any suggestions or help thinking it through.

HORRIBLE company!!! DO NOT HIRE. Our neighbor had a fence installed from Action Fence. The company left OUR yard a MESS. They sent Tom out to inspect, who then started arguing with me as to why they *needed* to make my yard a disaster. He refused to acknowledge that they should've cleaned it up. He started arguing with me, getting loud, and making a woman home alone VERY uncomfortable. I asked him several times to lower his voice. He refused. I ran in the house to call my husband and put him on speaker. Tom was still loud, agitated, and continuing to tell me why it's "not his fault". I called the company, and the OWNER said "I apologize. I need to hear from Tom first." This company should be dissolved and never allowed to operate again. read more

I do not recommend. I specifically chose them to avoid hassles. They sold me a fence and told me it would be no problem to work around the trees. The tree person they recommended (LaPlante) said he would be there when Action Fence was there if any trees needed to be removed. They took my 40% deposit and assured me it would no issue to install the fence. I issue to install the fence. As of today, the installer has walked off the job three times. Today, it's because I asked him to move his truck so I could get my car out of the garage to pick up my kids from school. Other issues are that additional trees needs to be removed, and their vendor, LaPlante who said they would be on site when Action Fence was there, said they were over a week out. So, I had to have my contractor remove the trees. The installer now says he can't install the fence around the tree, even though Action Fence assured me he could. The installer says he's the only one who can install my fence and isn't even an employee of the company. Randy, the sales manager at Action Fence, doesn't call me back when I ask for updates. I have to repeatedly call. At this point, I'm left with the same pile of wood in my yard for weeks, no fence, and out over $5,000. It's been months. read more

Action Fence Rocks!!! The day after a big wind storm, 3 of my fence sections went down. I had to rope it myself On a Sunday until Action was open Monday am. They sent Butch out within hours, gave me a written proposal the very next day. There was a sense of urgency as I have a dog that loves to run. Butch knew this and made me a priority even though there was a backlog due to the wind storms that took my fence down. They came today and finished in the dark. I have always referred Action to my clients and friends and now I have witnessed true professionalism with my own two eyes! L. Feldman Vernon Hills, IL. read more

We put up a privacy fence this year, calling around looking for quotes we got people who would quote the job over the phone without even looking at our property or could not come out for 4-6 weeks. Tom at Action Fence was out the next week, he was polite, knowledgeable and gave us several options for our fence. The installers were great, even when they ran into an issue, regrouped, returned on Sunday and finished the job. Overall an excellent experience. read more

Apparently they don't service Rochester Hills which is just a drive up Crooks from their office. But they show pictures on their website of fences that were installed in the city of Rochester. Very weird how they choose to do business. read more

Horrible experience. Let me list the highlights: Poor communication Inaccurate info relayed Disrespectful Lack of safety It was literally like nothing I have experienced with a contractor before. Don't complain to Terry though, he will have his lawyers on you asap and tell you to kiss his ass! Please stay far, far away from this company. You WILL NOT get what you pay for! read more

Several Years ago we purchased fencing, installed, that wasn't cheap. Vinyl 6 foot privacy fence around the back yard. Reason for choosing them, good sales pitch stating "we live in the area and will be there for you long after the warranty". Within a week of install, had our first concerns, called several times, received a call back once stating "our guy will get in touch", never happened. A couple years later, had a weather issue related damage happen, called for repair parts, no call back. This year (winter) had a larger area of damage, called twice. I simply want to know the manufacturer so I can order repair parts. One call back stating our sales guy will call you. 2 months later my phone still silent. Great sales pitch but follow up on their word NONE. read more

I won't be using them again. No communication leading up, or on the day of install. They also left all the boxes and debris. They were the lowest estimate for a reason! Very unprofessional. read more

From the moment I called, the customer service was excellent. The appointment was set up and Thomas came when he said he would and talk me through the whole process. To my surprise, my fence was put in three weeks early, in nearly one day. They were respectful, did an excellent job. The craftsmanship is outstanding, and the communication was spot-on. I would recommend them to anyone. And if anyone wants to see their work you can come to my yard because I am very proud of the work they did. Again I can't say enough how much Thomas did exactly as he promised with no hidden surprises. read more

On top of that they piped my irrigation not once, but twice. Cherry on top was covering it up and not letting me know! All of it was properly painted and flagged as they had asked. Almost 1000$ in damage that I was responsible to pay for. Be careful read more

We are so happy we chose Action! Professional,Courteous,clean,timely & competitive.Considerate of 3 neighbors, removed chain link 1st and even arranged a shrub company for what we needed to remove. Easy Breezy~ read more

Action Fence - Fences & Gates Near Me - Royal Oak, Michigan

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Great! Took a bit of time to get a quote and to get the fence installed but it's high quality and so worth the wait! I highly recommend

I really regret going with Action Fence over the competition... I should have done more research before booking them. I could go on-and-on but at the end of the day, they're completely unprofessional, non-responsive and do very subpar work for the price. We paid over $4,500 bucks for what I would describe as a basic fence - no frills or custom requests and even building a basic fence was a challenge for these jokers... the guys had to come back 3-4 times to get it right. Every time they told me the job was DONE, I found more loose boards and poor workmanship. The corner of my back fence still looks like crap but I'm tired of dealing with them, waiting for call backs, etc. Do NOT do business with these guys... do your research and take your business elsewhere. read more

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I called to set up an appointment to get an estimate. I had to know how many feet I wanted to have installed before she would even make an appointment. If I knew all the answers why call to get an estimate? After telling me they would not be interested unless it was over 100 feet she informed me that smaller jobs would be considered after July. Informed her I would contact someone that would give me an estimate. Wasted phone call!! read more

A friend of mine recommended Action Fence to us when we were considering a privacy fence. I called them up and got an appointment within a few days. Terry the owner showed up, took some measurements of our yard and then sat down and showed us pictures of fences they have done and options we have. There are so many options!! Terry is a really great person, very genuine and has a very calming presence about him. He basically let's you know that whatever you want he can do. He broke down the pricing for us so we knew what everything would cost, type of wood or if we wanted vinyl. He even quoted us on a gate just in case we decided to get one. Now we had another appointment with a rep from Lowe's scheduled for a few days after meeting with Terry but we were so comfortable with Terry we cancelled and called Terry to let him know he got the job. He came back out to have us sign the contract and make sure the plans were exactly what we wanted... and we had decided to get a gate too. The fence is now installed and is the MOST BEAUTIFUL fence I could have imagined!!! Terry's crew did an amazing job and I would recommend Action Fence to anyone who is looking for fencing. Terry's company is very knowledgeable and they definitely know their stuff. Terry even gave us his cellphone number in case we needed to reach him, how cool is that?!?!?! If you are looking for a reputable fence company, call Action Fence... they will not disappoint you and will give you amazing quality work!!! read more

Do not use Action Fence!!! I repeat run far away from this company! Owner died and children have taken over. They will destroy everything in your yard and take no responsibility while they are putting up your fence. They will even use your neighbors power outlets! I spoke to two girls that are related to the owner of the company that passed away. Could care less. Just sent out a bill. I will repeat and continue to post this horrible review over and over and over. I've told all my neighbors. I've talked to builders in the area. Will continue to do so and I've heard already from people who will never use ACTION FENCE to put up a fence in their yard! There are a lot more reputable fence companies in the area please I cannot stress enough please if you want your yard to look like you left it before this awful awful fence company comes through do not use ACTION FENCE! I have a video if anybody wants to see what they destroyed in my yard and refuse to do anything about. read more

Terrible service. After waiting over a week for a quote we were told they wouldn't do our house without any type of explanation. They never returned our calls and we had to reach out several times. The owner was rude and very unprofessional. read more

Action Fence was recommended to me by a childhood friend when I was complaining to him about wanting a privacy fence between my property and my neighbor's property. The Action Fence crew installed the fence under strenuous conditions (the neighbor actually put a sprinkler on them and even called the police on the fence crew because they didn't like the idea of a fence going up!), and crew kept their cool and completed the job. The fence looks great and the intended purpose of privacy has been satisfied. Terry and his crew were extremely patient and reasonable, given the stressful situation. I would recommend them to others, and I have. read more

I had a great experience and receive an excellent fence at a competitive price. The owner, Terry, came out met with me to evaluate my needs. After getting other estimates, the price was lower than I expected. Also, they kept me informed during the process. My neighbor recommended Action fence, and I'm glad I took her advice. read more

We decided to use Action Fence on the recommendation from our best friend and next door neighbor who is very particular about using good contractors. Action gave us the best quote and seemed legit. They did a great job, though Steve contacted us later and complained about the extra work they had to do, charged us a bit more than anticipated because they had to drill more than expected (fine and understandable) and wasn't expecting to tear down our old pool shed (which was literally barely standing, and he saw it when he gave our estimate, saying taking everything down and hauling away would all be included ). Oh, also, he didn't want to talk to me about the price change, only my husband, which really irked me. Anyway. Fence was "completed" on June 5, 2017, with them saying the gate would come 10 days later.... On day 14, my husband had to follow up. They said they had just received the gate, and would be installing "tomorrow or the next day". Welp, its 3 days past that, just left a voice mail reminding them yet again to complete this job, so we'll see what happens. Didn't know I was going to have to remind and nag these adults to essentially do their "chores". In 2 days it will have been 4weeks since they've been here to do the initial job. We currently have wet cardboard and debris sitting in our driveway, and using garbage cans to block off our gate area (see pics--thankfully our dog hasn't tried to escape) which I'm sure our neighbors and HOA is thrilled about. I will adjust this review if they make this right, but right now I'm frustrated, irritated, and angry we're dealing with this. ***Edit/update: just received a call with many apologies saying job would be completed today 6/26/2017. Thank you, Action Fence for making this right. I am a very understanding person, and I don't like being a "squeaky wheel". Had you just communicated with us about delays, hiccups, I wouldn't have found issue. Communication goes a long way with me, and I'm sure with every customer. read more

I came back to Action Fence this year to complete a privacy fence for my yard because they put up a fence for me about four years ago and did a great job. This time, it was a nightmare. Terry came out and quoted me and told me it would be about 3-4 weeks After more than a month, my fence had not begun after I gave my deposit of 1/3 of the fence cost. When I had a conversation with Terry to discuss how I wanted my fence on one side, he talked down to me and said "let me be the fence guy," to which I responded, that I am the customer. The installers do not know how to make the wood flush to boards and trim. They even put the fence in front of some outside plumbing I had so that I could no longer access the plumbing to re-route it. Part of the fence is bowed. There were splintered and cracked top rails. When I had the owner come over to look at the sub-par unprofessional work that his installers completed, he got an attitude with me. (There were large holes in between the fence and a garden border) When the installers put in the large metal posts into my driveway, they put them in the wrong location, which would not allow me to open my gate and use my carport. The posts had to be removed and placed where they should have been placed. They had to fix the concrete in my driveway due to this. The gate has post holes. Not all of the post holes were in the correct place and I couldn't put the post in the post hole. Whenever I talked to Terry, he acted like I was the one creating the problem and like he was doing me some huge favor by having his installers come back to fix their mistakes. I called the office multiple times and would never receive phone calls back. Terry told me to call or text him directly. If he hadn't, I probably never would have received a phone call back. Finally, his installer crew cleaned up and took my tposts that were on my driveway. They took over $150 worth of my equipment that I use for my garden. Terry said that he would replace this, and he dropped off cheaper, shorter tposts. I told him I would have to deduct this amount from my bill. His office administrators would not take my credit card because it wasn't for the full amount of the invoice. I explained to her that their company took my personal items, and I will not be paying for this. Finally, I sent them a check for the remainder, minus the amount for the tposts they took. Terry called me petty. The last thing I remembered learning about customer service, you don't call your customers names when your employees or subcontractors take a customer's personal items. This is called theft. I am so tired of dealing with this company after having to deal with them for four months and deal with their mistakes and unprofessional manner. I'm not 100% certain, but I can only assume they subcontract out their work now. The service was a million times better in previous years. Do yourself a favor, save yourself some drama and stress, and use another company. read more

action Fence employee and manager are rude and throw lies, will change wording on you to meet there needs

Action Fence did a great job. Terry was great fixing the little issues I had. Ken, Tad and Dillon did great job putting in the fence and explaining how they were going to do it. Every thing looks great. Thanks again. read more

We hired Action Fence of Michigan to complete a privacy fence at our house. As part of the quotation, Action Fence agreed to remove the existing chain link fence and tree stump and discard of them. Instead, we were left with 8 bags of garbage to deal with. Additionally, they disconnected the downspout from our garage and did not put it back when the work was completed. When the owner was contacted, he refused to take responsibility and would not come and clean up the site or re-attach the downspout. read more

Don't bother doing an online quote if you live in Rochester. Our neighbor used them last fall and she recommended them. I called and the receptionist told me to use their online form then a sales rep would contact us. I did this and we got a call back from them that they do not service Rochester. Well that would have been nice to know when I went to their web site. Disappointing they weren't forthcoming with that when I called and identified where I live. I can say our neighbors fence is very nice looking and she was very happy with their work. read more

We hired Action Fence to build about 250' of cedar fence along with 50' of PVC fence and a couple gates. What we got was a SUBCONTRACTED Crew building our fence. They do it no other way as far as I could ascertain. So if you have a problem, good luck. Our crew complained the whole time while the crew boss sat at our patio table messing with his phone. Lovely. The job got done ($15k) and I would give it a B- or so. They left a massive mess as well. We cleaned that up ourselves. I mean a big mess... Call someone else is my advice. read more

We had a great experience with Action Fence. Our fence is a horizontal fence with a design on it (we knew what we wanted and helped design it). They worked with us to ensure it was exactly what we wanted and they were able to put the fence up quickly and on time. We get so many compliments on our new fence! The neighbors love it and so do we. read more

Unethical and poor quality describes Terry and Action Fence of Michigan. Their signs are all over Birmingham, so it makes it easy to get duped into thinking they are a legitimate company, when, in fact, they are as unethical as it gets. I wanted a wrought iron fence for my front and Terry bamboozled me into getting an aluminum one because he said it was maintenance free and cheaper; cheaper is right! After he installed it is when I discovered the quality of the aluminum was no better than a tin pop can. It cost me about $1500 and it didn't even come with a stopper, so that the wind would blow it open and shut. And the cheap quality of the aluminum is a joke, to say the least. he knew I had 4 boys, so to talk me into buying such a cheap gate was ludicrous! I also ordered a wooded fence around my two air conditioning units; He made it so thick that the end result was that it looked like a hot tub. I told Terry how unhappy I was with both products and he basically told me too bad. I refused to pay for the hot tub looking fence around the a/c unit and asked him to remove it, but he refused. So he took me to small claims court in Bloomfield Hills where he knew EVERYONE (which is why if you look in his contract you will see that in small print that Bloomfield Hills Court is the place of resolution); it was obvious he knew the mediator, who ruled in his favor; so I was stuck paying for a cheap aluminum gate and a small fence around a/c units that looked like a hot tub. The worse part is, after he won payment for his cheap products, my a/c unit blew up and cost me another $800.00...why you ask? Because the hot tup looking fence was so thick (and unsightly) and it insulated the a/c unit to the point where air could not circulate. So fence seekers, beware!! Terry is not a fair person, and he will go to the ends of the earth (or Bloomfield Hills court where all of his friends work) to get every last penny from you for his cheap quality products. read more

We had a vinyl fence installed by action fence when this so called maintenance free product came out. The fence was overpriced garbage. The cost around 30000 dollars. Its a large fence and they failed to install the correct number of gates and were very rude about it. THEY LEFT IT AND NEVER PUT UP THIRD GATE. The first winter the lattice at top of fence started breaking because its cheap and thin. Froze and snapped. The fence started separating on sides from the cold. The material is cheap for the cost. The gate wasnt installed right. Doesnt close and screws pop out. NOW THE REALITY! THE EXPENSIVE FENCE, IS POPPING OUT OF GROUND BECAUSE ACTION FENCE DIDNT PUT THE POSTS DOWN DEEP ENOUGH AND THE POSTS ARE HOLLOW. THE FENCE IS COMPLETELY LIFTING OUT AND EVERY WINTER ITS WORSE. I called repeatedly and i have seen their trucks in the area. They have never responded or acknowledged how poorly this fence was installed. I have to spend over 5000 to fix it and in spring having another company take it out. I have a neighbor who had a fence installed by them and they did the same thing. Do not use them, their overpriced and they dont do good work nor will they fix their work. BEWARE OF ACTION FENCE. I found all this out when someone looked in the posts. They are plastic and empty. They put nothing in there to hold posts down. Lifetime fence is garbage and Action fence is a complete rip off. Plus their rude. read more

TERRIBLE EXPERIENCE with Action Fence of Michigan, (Royal Oak) Had a terrible experience with Terry, the owner of Action Fence. I authorized a work order and gave the owner a deposit. He promised he would have the project completed the week of August 3rd . After numerous phone calls and messages left that went unreturned, the owner finally picked up after I questioned the receptionist regarding a Friday timeframe... which then became a Monday completion date. He said he no longer wanted to do the work. I wish I had never done business with them, next time I'll review the Yelp comments and the comments on a Birmingham neighborhood newsletter . If I had reviewed these I would have seen the many of comments were NEGATIVE. In retrospect, he did me a favor by refusing to complete the work as promised. One post stated the company's current rating on the BBB website is an F or the lowest score possible. What a horrible experience with Action Fence. I did receive an answer as to why the BBB shows the F, thats because they (Action Fence) has chosen NOT to be reviewed by them. Not surprised about that. I have since heard from people I know that have had similar experiences and worse. read more

Preface: We didn't hire Action Fence, our neighbors did. We have no issue with our neighbors, they gave us lots of notice that the fence was going up and were not home at the time. Action Fence decided to use our property as their staging area for installing the fence. They started by letting the first section of fence they removed drop into our yard, crushing several plants. I went out to inspect the damage. They did not apologize. At all. I was told, oh, yeah....it happens. I was polite, but very clear in my displeasure. I took a break to calm down, then went back outside to ask for a business card so that if the plants did not recover they could replace them. Half of the fence being replaced is hidden from the house by our garage. When I got back there I discovered them on our property ( again ) stomping on the old fence to break it up. Um, wow, please tell me you're going to clean all that up. We JUST landscaped and mulched our yard. I would prefer you do that in your client's yard, not mine. And they'd crushed another plant in the time I was gone. The guy handed me his card, telling me that I should calm down, 'those plants aren't broke...they're done for this year, but they'll come back up....you should have bigger things to worry about'. OMG. Absolutely not, sir. You are on my property, destroying plants and sending chunks of old fence every where...now you're being rude and dismissive? I called the number on the card and read the first two people I talked to the riot act. They told me the owner, Terry Gladstone, was just around the corner and would come right over. He was very apologetic, they shouldn't be on your yard, they shouldn't do any of that. Blah, blah, blah. Here's my card, we're working all weekend. Call me when they leave. If you're not happy, we'll be over at 9 am Monday to take care of it. When they left, I discovered that instead of cleaning up all the vines that had been on the fence they were all over the mulch. Several chunks of the old fence were still left in the ground. I called Terry and left a voicemail....then three more. He didn't actually call me back until I called the office again. He was rude on the phone and told me they usually leave those vines if you want them back up. Again, no apology for the damage, no apology for breaking the promises he made. I told him I was out of town and did not want them on the property if we were not home. I made later arrangements for them to come back. When I hadn't heard from him in several days, I called back. He told me they had been out. We think they trimmed the vines up several inches, but made no effort to remove them. They also didn't clean up the remaining fence. They did a half assed job and couldn't even follow the most basic instruction....to not be on my property when we weren't around. So, in summary, if you'd like a company to trespass, damage property, be super rude and not take responsibility, by all means, hire Action Fence. read more

I am extremely disappointed and angry with Terry Gladstone, my salesman and owner, of Action Fence of Michigan. Here is a recitation of the facts: Fact 1: I hired Action Fence of Michigan to install a 160' red cedar 4' spaced picket fence with Postmaster steel posts for $5,473.00 in April of 2017. I asked at the time we signed the contract if the fence needed to be sealed or treated against insect damage. I was told "No. That is why you invest in cedar." Fact 2: When the workers came to begin the project, I asked a worker if the existing fence he was removing showed signs of insect damage and he said, "No." When I asked why our previous fence was falling apart he responded, "It's old and been sitting in water." He shrugged. "It rotted." (Our neighbor had had a drainage issue that she corrected the week before our new fence was installed. We were thrilled because we thought it would extend the life of our new fence.) Fact 3: The new fence from Action Fence was installed on April17-18, of 2017. It looked good and I was pleased. Fact 4: Two months later holes and channels appeared on All of the 2x4 boards of my fence. Fact 5: I contacted Terry to come look at it. He told me the office would call me to set up an appointment. When they did not call, I called the office and they eventually set up an appointment for the visit. He came out 4 days later to see the damage. He told me he would check with his suppliers and get back to me. I asked if I should have the fence treated by pest control specialist and he told me to "Wait." Fact 6: Four days later, I called Terry because I had not heard from him. He told me he had sent me a letter. Despite my contract with Action Fences that warrants "against defective labor and/or materials" and excludes "wood fence parts that have warped, cracked, split or rotted" (it does not exclude against insect damage), he stated in his letter that "Although I am sympathetic to the bug infestation issue, I feel this problem occurred after the installation of the fence. As evidenced by photos of recent sawdust droppings, and your through inspection of the fence prior to payment, I cannot justify any remedial replacement of the fence." He continued, "After discussion with people in my industry you may want to stain/paint the fence like your garden fence. You have an extended warranty from us that we will of course honor. My thought is that this issue will not have a long-term effect on your fence past appearance. A quality painter should mask the open lines." Fact 7: Action Fence expects me to bear the cost of hiring a painter to fill the holes and to stain the fence. They also assume that I am satisfied with a fence that will show the extensive damage even with patching and painting. I can now provide photos showing this still visible damage. Fact 8: I contacted Rose Pest Control, a reputable pest control company, to come out and to spray the fence, and also our home as a precaution. He spent an hour with me inspecting my fence, my home, and instructing me in the different kinds of damage beetles and carpenter ants can do. He did not spray the house or the fence for insects for the reason that follows. He also did not charge me for the visit. Fact 9: The technician who came out took photos, measurements, and texted them to the main office. His supervisor and the technician himself are of the opinion that the insect damage was being done by insects, probably beetles, that were already inside the wood when it was milled or acquired when it was stored. They told me the insects were burrowing their way out now. He also stated that the insect resistant properties of cedar was the "biggest myth around" and that "all wood products need to be sealed/treated." Fact 10: The technician recommend sealing the holes and staining the fence in an effort to suffocate the remaining beetles in the fence. If the holes still continue to emerge, I will need to have the 160' of fence treated board by board. Fact 11: I called Terry directly to inform him of what the technician told me. My call went to voice mail. That was four days ago and I still have not heard from Terry or the office of Action Fence. Fact 12: I am at an impasse with Action Fence of Michigan. I can't prove the insects were there when the fence was installed and they can't prove that they weren't. Fact 13: Regardless of when the beetles were acquired, Action Fence did nothing to prevent insect damage, even though we specifically consulted them, the experts, about this potential problem. In fact, Action Fence explicitly neglected the issue by advertising the repellent properties of the cedar they provided. Fact 14: I have taken down the Action Fence sign from my fence that would guarantee me 10 years of warranty over the 3 years that are provided in my original contract. I refuse to passively advertise for a company that will not stand by its product. FACT 15: I will never recommend them. read more

As a first time caller, I saw a fence in Birmingham with their sign on it which I really liked the look of, and wanted the same one for my property. After being asked by a secretary if "I lived in Birmingham too" I said, no, Southfield. About five miles south of where the fence was I saw in Birmingham. She then proceeded to tell me they "didn't service that area." After reading the reviews, and posted locations of those reviews, I noticed they obviously service every community around Southfield, but not Southfield. Had no idea my community was somehow "not in their service area" as she stated. I guess business must be good....I need about 200 linear feet of wooden fencing, but am happy to take my business elsewhere. read more

They did an outstanding job on my fence 5 years ago. Today I noticed their crew installing a gate in the yard across from my house. I mentioned that I had a slight break in one of the cedar boards - within an hour the craftsman came over, made the repair and was nothing but courteous and friendly. I shopped fences and was happy with my price - which was higher than I had hoped but I got what I paid for - a beautiful fence. read more

I would like to THANK Action Fence for the work they did to complete our fence project. From Randy, Anthony and Keith all worked as a supportive team with a high skill level and personnel accountability. From the dropping off of the lumber to the final clean up I felt Action Fence was fully committed to ensure all our needs were met. read more

After reading the reviews here, I can say my experience is completely different. My Husband and I had installed a privacy fence at our old house, so we were well aware of the cost to install a fence, plus the extensive labor it took the two of us to do it with. We were referred to Action by our builder, and we met with Terry at his office. He showed us several different options and we were pretty clear up front with what we wanted. We did decide to upgrade our fence posts with a steal post vs a wood in cement post after doing research for the longevity of our fence. We also chose a Cedar fence for our home. Additionally, we chose a privacy gate with motor to be installed. The gate is a MONSTER! In a good way, the welds were inspected later by our build forman, who indicated that it was superb work. My husband is an Engineer who said the welds are incredible and for a custom made fence support that isnt easy. The gate was installed perfectly and the installer for the motor also did a great job. My husband and I were very pleased with the professionalism displayed by everyone we worked with, from the people who delivered the wood and cleaned up the lot, to the installers and subcontractors. Having dealt with the build process on our own home, we found the fence purchase, installation and service to be the easiest part! Everyone was where they said they would be, when they said they would be there, and it was done right. I very much believe you pay for what you get, I could have done this job on my own, for a lot less, but my time and energy are worth the extra money, plus the satisfaction that it is done right, by quality installers is well worth it. I very much recommend Action Fence to those who want a quality product that will last. read more

TERRIBLE EXPERIENCE with Action Fence of Michigan, (Royal Oak) Had a terrible experience with Terry, the owner of Action Fence. I authorized a work order and gave the owner a deposit. He promised he would have the project completed this week. After numerous phone calls and messages left that went unreturned, the owner finally picked up after I questioned the receptionist regarding a Friday timeframe... which then became a Monday completion date. He said he no longer wanted to do the work. I wish I had never done business with them, next time I'll review the Yelp comments. If I had reviewed Yelp I would have seen the many of comments were NEGATIVE. In retrospect, he did me a favor by refusing to complete the work as promised. One post stated the company's current rating on the BBB website is an F or the lowest score possible. What a horrible experience with Action Fence. read more

I had a 6-ft. wooden privacy fence installed over a year ago. The communication by Terry the owner was poor after the first meeting. No advance call was made to notify us that a delivery truck with materials would be coming by a few days before the installation, and we missed it because we weren't home. A follow up meeting was scheduled, and Terry didn't show or call. He did, however, show up unannounced the next day. About a year afterward (now), the fence began to sag and bow in one area. Terry came out and gave us a repair estimate, but never followed up to schedule a time. He completely blew us off without reason, and has not returned a call since. I would never deal with this company again--especially in this area where there are many competitors to choose from. The company's current rating on the Better Business Bureau website is an F, or the lowest score possible. read more