DO NOT RENT from here! So they knew it's going to be yo windy all weekend foe us to put the jumpy house up. So when I picked up on Friday they loaded it in my car and then I had to sign that I wasn't allowed to use it on Saturday due to wind conditions. Also they attached a paper I had to sign. Stating I can't use it if the wind is over 15 mph. Well needless to say. We couldn't use it and had to return it. They don't want to give a refund or a credit. They are very rude on the phone. When I called a different place this morning. They told me that they canceled their customers orders. This place just want your money. It's a lot of places to rent from in this area. Go somewhere else read more

Action Packed Parties - Party & Event Planning Near Me - Lawrenceville, Georgia

This place is amazing!!! I highly recommend this place for any of your party needs!! They were very kind, and extremely helpful for our son's birthday party! read more

I was looking for an inflatable slide for my daughters party. We called all over, and the lady who answered the phone was super helpful, nice, and made whole experience super easy. We did pick up and save, it was the best value by far!!! The warehouse guys were super helpful as well. The slide was clean and looked brand new. By far the best rental experience I've had by far! read more

APP hosted an event for our corporate employees celebrating National Volunteer Week with Mercedes-Benz USA and our employees LOVED every minute of it. The customer service and professional attitude of the representatives was perfect for a corporate event, and super safe! I highly recommend them making your parties come to life! read more

Our experience renting a Spider-Man bounce house for our son's 4th birthday was amazing! Pick-up and drop-off were a breeze and the house was exactly as advertised. The best part is that when I forgot to bring the extension cord with me at drop-off, someone from the company offered to meet me much closer to my home to pick it up, saving me a ton of time. OUTSTANDING customer service!!! read more

We rented the CAROUSEL the day before our party. Because they couldn't deliver, they face us a massive discount. It was clean and easy to set up. We also got a cotton candy machine which is a lot bigger than I expected - serves over 60. Both items were clean and well maintained and children had a blast! We'll definitely use them again. read more

I'm so disappointed with Action Packed Parties. They're pretty expensive after you add delivery and fees, but I decided to go with them anyway since I needed to reserve a moonwalk asap and they had the particular item I wanted. I don't know about you, but customer service MATTERS to me. Lots of places have nice products, but do they also have the service to back it up? Not Action Packed Parties. I called trying to reserve a rental 3 times, and 3 times my call was not returned. On two of the occasions, I actually spoke with their customer service rep. "I'll call you right back. In the next 30 minutes...." NOPE. So, I called her back 2 hours later. We got 3/4 of the way through the rental reservation process when she said that she would need to check with the owner about something. Like - the reservation was almost completely finished - and she said she'd call me back within 2 hours TOPS. Never. Heard. From. Her. Ever. Not cool! TAKE YOUR BUSINESS TO AMERICAN FAMILY DAY or BARGAIN BOUNCE. You'll be better off and the customer service reps at those two spots are extremely knowledgeable and helpful. read more

Great customer service! I was incredibly please with Action Pack Parties. I rented the Minnie Mouse Bounce house/slide combo, and it was the hit of the party. Communication between the home office was consistent, and our delivery man (Paul, I think) was prompt, cordial, and professional. The rates were fantastic and the selection of rentals was extensive. I will ABSOLUTELY use them again in the future. read more

Do Not Use! These are the most unprofessional people I have ever met in my life! The owner is extremely rude and so is the woman who answers the phone and books the rentals. I came to pick up the jumper, chairs and table that I ordered only to discover that I need it cash in hand to pick it up, which would not have been a problem had I known in advance. When I got there, the first thing they asked me for was cash, after they asked me for my name. I thought it to be quite odd. The workers and the owner approached me like they were some type of street hustlers or criminals. The owner was actually belligerent and acted like he was a character off of the Sopranos. I ended up calling the woman and canceling my rental due to the fact that the so-called owner was an extremely rude and disgusting person. Do not rent from these people! At the end of my encounter, I was unclear if I was actually speaking to owner because I couldn't imagine someone being so rude and disgusting and owning a business or if these people have broke into the facility and was pretending to be the owners and renting out jumpers and taking cash. That was the most bizarre and unprofessional and encounter I have ever had in regards to renting equipment for an event and I have rented tons of equipment for tons of events. Make sure to rent from a more reputable business who has great customer service and whose owner is not a disgusting rude person. read more

They are so very helpful with your Budget!!! The items were sooooo clean!!! They make everything so easy and affordable. They games were great & the staff was great with the kids. Their website was easy to look threw with all the prices too. actionpackedparties.com read more

Took a few calls to get through, but once I did, the rental experience was amazing! They treat everyone equal and fairly! Will return here for all future rentals! read more

We just recently hired Action Packed Party for our Harvest Festival and we were so pleased with the quality, cleanliness and professionalism of the inflatables and staff of APP. The prices were super competitive and our families raved on how clean and vibrant the colors were on all of the electric rides and inflatables. We would definitely recommend to anyone! read more

BEWARE of the FINE PRINT. Basically BAIT and SWITCH. I represent a Home Association (HOA) in the Dacula area. I called on a Wednesday and reserved a waterslide. We agreed verbally with the Sales Rep, that the slide would be delivered and installed at 11 am Saturday. I then paid a $50 deposit via AMEX. My plan was to run errands for the HOA party on Saturday morning and be back by 11am, so I could supervise the location of the water slide install. On Friday morning, 24hrs before the event, the company calls and states delivery is between 8 to 10, NO CHANGES ALLOWED. I was traveling back to Atlanta and called them from inside a plane before takeoff and stated this was not the verbal agreement. I was referred to "READ the CONTRACT" they emailed. I stated, if this was the case, the Sales Rep on Wednesday should have not verbally guaranteed a delivery time. The lady that called me then hung up the phone. 100% a NO-NO, UNPROFESSIONAL. She called back 2 mins later , probably realizing her mistake, to state the owner stated the same. I stated I did not want to speak to her because she was unprofessional, I asked for the Owner. 10 mins later the Owner calls and CANCELS the order, without even giving me a chance to explain my problem with their Hard Coded delivery schedule. Within 2 mins, the owner texted me a copy of the AMEX $50 refund receipt of my initial deposit. I was now left to explain to 100 kids why there was no waterslide. Luckily, at 3 pm Friday, the moment I landed in Atlanta, the kind folks at the competition, Extreme Fun Company, http://www.efcinc.net were able to get us a replacement water slide, in 15 MINS flat from initial call to payment and delivery confirmation. Action Packed Parties needs to improve their customer service starting with the owner and trickling down. read more

The headline on their website is misleading. It says "Inflatable moonwalk rentals in and around Atlanta Ga..." but they won't deliver to Atlanta unless you are renting multiple inflatables. I work with several retail properties, colleges, events and brands, helping them implement marketing activations all over Metro Atlanta. I had 8 different events that will utilize inflatables in Oct/Nov alone, and APP turned all our requests down, saying Atlanta was too far to deliver an inflatable... as in MIDTOWN ATLANTA. Thankfully, the really awesome folks at Jumptastic (jumptastic.com) were not only accommodating, but gave us a discount for booking so many inflatables! I wouldn't call the staff rude, but I wouldn't exactly call them welcoming. Apparently "in and around Atlanta Ga" means "in Gwinnett County". With all the events that we help coordinate and manage a year, I'm glad we found JUMPTASTIC (jumptastic.com). read more