What happened to Dr. Woodell, no one sent a letter out. Hope he is doing well. Cannot find a Dr…read more like him in Chesapeake, VA 23320

What happened to dr Wooddell? He just disappeared with no notification to his patients.read more

I see Dr Diaz for Diabetic foot care . For the past couple of months I have had an ulcer on the tip…read moreof a toe on my right foot that is still not healed properly due to the fact that I have what are known as Hammer Toes which cause those toes to rub on the bottom of my shoe. All of the items that can be purchased to keep the bad toes raised up do not work for my toes. I am scheduled for Surgery to correct the Hammer Toes soon but having a sore on one of the toes being operated on is not ideal, especially being a Diabetic. Dr. Diaz went above and beyond at my last visit to check my wound. He took different things he uses in the office and built a sling for lack of a better description that actually keeps that toe off the shoe. He is also going to do a procedure in the office next Wednesday and if it works I might be able to avoid Hammer Toe Surgery. This revue is strictly for Dr. Diaz. If you find yourself in need of a Podiatrist, you can't go wrong with Dr. Diaz.

I was very disappointed with my experience. It took me three days just to reach someone to schedule…read morean appointment. There is no option to speak with a live receptionist--you have to leave a voicemail. I left two messages over a three-day period and also called several times hoping to catch someone in the office before I finally received a callback. After I was finally able to schedule an appointment, I received another call about 10 minutes later informing me that I was now considered a "new patient" because I hadn't been seen in a few years. This is a foot specialist, so naturally I wouldn't have regular visits unless I was having foot problems. I had been a patient there before, but because they reclassified me as a new patient, the earliest appointment available was three months away. It's frustrating to know they have an appointment available but refuse to adjust the appointment slot so that I could hv been seen. I had a swollen ankle and was in pain! Fortunately, I called another foot specialist that same afternoon. Although they also had no standard new-patient appointments available, they adjusted their schedule and were able to fit me in just two days later. That level of customer service and willingness to help made all the difference. The entire process was frustrating, inefficient, and not patient-friendly. I hope the office improves its communication and scheduling process so other patients don't have the same experience.

Dr Scott Wooddell, has been a wonderful choice for our family. Confident, knowledgeable, and so…read morepersonable. His staff was extremely helpful and courteous. We would highly recommend this practice.

Very disappointed in the service with Dr. Scott Wooddell office staff and their inability to follow…read morethrough with their scheduled appointments. For the 2nd week in a row, after calling the day before to confirm an appointment; they have called us at the final hour to reschedule the appointment for our elderly father. No consideration to the patient, dad is 84 and we have to arrange our work schedules to transport dad to his appointments. The office doesn't offer any options like seeing another doctor or arranging an appt within a few days of the cancellation, nothing! Very unprofessional approach to their patients and dad is a longtime patient and of course the staff has no idea who he, they are unconcerned about the needs of their patients & more concerned about that surgery revenue from that emergency! So we will be looking for dad another podiatrist and I will try to keep the hope that they are not avoiding dad because he is African American!

Finally, at age 33 I sprained my ankle for the first time. It would be when I have decided to…read morebecome a runner too having run two half marathons and a bunch of smaller races this year with two more to go! So I didn't want to take any chances with it properly healing although I went to the emergency room and had x-rays done and scheduled a follow-up with a podiatrist to make sure everything is healing properly and get some advice on how to best make sure I recover well. Dr. Holtz was easy to see and I was able to quickly make an appointment for just a few days out. Easy to find in a strip-mall area by YNot Pizza off Kempsville with plenty of parking out front. I arrived as the first appointment of the day and there was no one else inside, so I was quickly checked in as a Sentara patient (since all my stuff is in the system) and only waited a few minutes to see the doctor. I really liked Dr. Holtz. He's very personable and friendly. He spent a lot of time with me answering all my questions and explaining what I had done to my foot and how it was healing. He gave me some good advice and went over my x-rays with me and reassured me that my healing was coming along nicely. We scheduled a follow-up appointment for a month for now but he told me to cancel it if I was fine because I didn't need to come in if I was doing OK. I'll be sure to keep this office on my rolodex if I need to come in for other foot issues and since I'm now running a lot I suspect some might crop up.

Dr. Holtz and the Nurses at Virginia Podiatry are absolutely amazing! They are compassionate with…read moretheir care and thorough with their follow-ups. I needed a bunionectomy on both feet and I am so glad I went to Virginia Podiatry. It was one of the best decisions I've ever made!

Staff is friendly. Dr Wali is awesome!! Diagnosed my foot condition and explained in detail the…read morenecessary surgery to take care of my condition.

I love my doctor and his staff. This office is a well run and customer oriented. All the smiles…read moreand professionalism made me feel welcome. The doctor was informative and kind to my feet. He did not try to upsell me into services but he did take the time to explain my options and the benefits of the treatments. Because he was so gentle and caring, I did opt for orthotics and they have been a blessing to me. The orthotic fit like a glove and they are made out of premium materials very durable. I move them from gardening shoes, to running shoes and my office loafers with ease. they have a great selection of footwear for all seasons. Again, no one tried to push any products at any time during my visit. The daignosis and treatment for my feet have increased my mobility without pain. I appreciate them and so will you.

Today I had surgery with Dr. Rassool for an ingrown toenail. Excellent, professional communication…read moreand customer service. He has made me feel comfortable throughout the visits with him, as we decided surgery was necessary to resolve the pain. The receptionist was friendly and caring. The other podiatrists did not listen to my ingrown toenail complaint. They insisted on cutting my toenail without making me feel comfortable, and they had bad customer service, which made me feel uncomfortable. Recommend Dr. Rassool to anyone with podiatric issues.

I went to Dr Rassool today for pain in my arches. I couldn't be more pleased with my visit! I've…read morehad other foot doctors in the past who wouldn't listen, and were quick to just tell me to take pain meds. Not Dr Rassool--he genuinely CARED about what I was saying, and was awesome at asking me questions to correctly diagnose my problem! For the first time in my life, I feel I've found a doctor who can actually help me when I have a problem! Everyone is friendly and caring--from the moment you walk in until you leave. I hope this helps anyone out there like me, who was unsure about where to go for foot pain. Thanks Dr Rassool!

I called for an appointment. The person on the phone did not have a phone personality .The person…read moreon the phone did not even pretend to be interested in me or my issue to see the Dr. She said she would make a note of my concern on somewhat of an urgent matter. I guess I would be better served going to urgent care facility since the first appointment I could get was in 3 weeks.

Staff is consistently rude and unprofessional. First time visiting they were arguing in front of…read moremultiple patients. When you call they have an attitude. Will not be returning

This doctor knows her stuff! She and her staff are very personable. Dr. Jerlin answered all my…read morequestions and I learned so much about foot care!

Dr. Jerlin spends time with you and explains what she thinks the problem is and verifies with…read moreX-rays. Seems to be very thorough. I recommend her,office staff is ok.