The care is fantastic and the Doctors are great. However, their answering service is the worst I…read morehave ever encountered. You get recording after recording and then they ask if this is your call back number and it is not it is the last number of the recording process. My wife is in the hospital and we spent five hours trying to let them know she could not make an appointment today. Disgusting!!!

Best caregivers ever. Wouldn't go to any other provider. Listen and respond to all concerns and…read moreexplain all treatment

I have been going to Winke for years. The staff is horrible! They have taken money from me with no…read morereceipt then received the same payment from insurance, and now billing it again for a third time. They take advantage of their older patients and treat them horribly. I was dismissed today without warning for refusing to sign papers which allow them to charge multiple times for the same bill. This office has no problem turning you away and could care less what their patients face coming off their meds if you do not agree to their money schemes. I hope they are caught and go down hard. Find a reputable Dr and one that cares, this one does not. Her receptionist is definitely not to be trusted.

customer service is horrible. They do not answer the phone. When a question is needed from the…read moreDoctor she is not available and no way to reach her. I expressed concerns about side effects to medicine for 2 weeks prior to appt for my elderly mother and when the appt came they kept her on the same medicine and just say if you don't like it then take her off of it. My mom's health has declined since seeing this doctor. I will never allow my mother to step foot in there again.

Jordan -Young Physical Therapy is located on the second floor in Gallery 1 of the two Gallery…read morecomplex of Jordan - Young Institute. The reception area is bright, clean and spacious. Once you check in, you are directed to the waiting area with chairs, TV, coat rack and cubbies for personal items. The Therapy area is large and equipped with everything you would expect to see in a state of the art facility. The Therapists are all awesome and you can tell they really care and want you to get better.

For years, I've been struggling with finding a doctor that I am confident could help me with my…read morespine. I've had multiple procedures, and still live in constant pain. I was referred to Jordan-Young Institute by a friend who was convinced they changed her life. From the first phone call to make an appointment, to my second follow up appointment with Dr. Babbington, I am satisfied. My first appointment was scheduled as soon as possible, after sharing my backstory and what I was looking for. When I arrived for my appointment, the receptionists were very friendly, and told me to check in on the tablet. A super convenient, easy way to check in, pay your copay and get your insurance on file. Once I met with Dr. Babbington, I knew I was in good hands. His expertise and passion for what he does made me feel confident that there is a light at the end of the tunnel. He went over my prior imagining, talked possibilities, scheduled an injection and a follow up, and made a game plan. On my follow up appointment, Dr. Babbington and I had to talk about the surgical options that I have to think about. Knowing one of them is tough to get covered by insurance, he said he will do whatever he can do to try and can get it covered, so that I can have the best possible procedure and a better future ahead. I'm looking forward to seeing how the procedure goes.

I was sent here for hand therapy after suffering a fracture to my right little finger. My first…read moreappointment was for evaluation and to come up with a treatment plan. Heat, massage and exercised was the plan for once a week at Sentara Hand Therapy and to do exercises at home the rest of the week. The facility is large with work areas throughout. Bright, airy and spacious.everyone is very nice and knowledgeable. I highly recommend this practice..

I'd like to start by saying that while I haven't visited the physical building, I was referred here…read moreby my doctor to work with a dietitian to help me lose weight and improve my health. This isn't something I ever would have considered earlier in my life--not for any particular reason, I just wouldn't have done it. However, for the past four months, I have been working with Dennis Bueso, MA, RD (Clinical/Sports Dietitian), and the experience has been nothing like I expected. Being very overweight, I anticipated someone taking charge of the conversation and lecturing me on what I 'better' start doing. I think TV gave me a twisted idea of how these things go. Thankfully, it hasn't been like that at all. Our conversations are excellent and open. Mr. Bueso is incredibly 'chill' and immediately sets you at ease; it feels like a normal, back-and-forth conversation between two people. He is great at following up and is just a genuinely easy person to talk to. Since starting, I've seen amazing results. For those who know what A1C is, mine had been double what it should be for over five years. In just four months, I've brought it down to exactly where it's supposed to be. I give myself credit for controlling my diet, but Dennis has been instrumental in helping me understand what to watch and work on. In addition to the blood work, I've lost over 30 pounds in that same timeframe. I definitely want to give props and thanks to Mr. Bueso. If your doctor has recommended a dietitian, just do it. I worried about how it would go, but those worries were unnecessary. It has been a great experience. We only get one shot at life; I may have started this battle late, but I'm determined to battle to the end. Thank you if you read all my ramblings. :) Thank you again Dennis. Tim

Dr. Sandra Glasson is by far an amazing doctor. She will go into detail about everything she sees…read morein your X-Rays, what needs to be done, and explain to you any possibilities of finding other problems that could be taken care of during your surgery. She takes the time to listen to you, the patient about how you feel, questions you might have, your limitations, and how much your in pain. A graduate from Duke University and with experience of more than 25 years, you are definitely in good hands !!! Dr Sandra Glasson has worked with various Olympic Sports Teams such as the Women's Field Hockey team, Women's Basketball team, Women's Gold Medal Soccer team, as well as local teams such as various High Schools, Virginia Rush Soccer team, Elizabeth City State University basketball team, and Old Dominion University Wrestling team. After surgery Dr Sandra Glasson will go over and explain your pics of the surgery and show you the before and after pics, and show you any other findings if any that she saw. It is great to actually see what it looked like before and to see the work Dr. Glasson has done. Now the interesting part is that Physical Therapy with Quanita, Caroline, Mac, Jan, Gerald, and Meghan to name a few. Oh yes this great team that pushes you to better yourself and they rotate to bring you that good pain !!!!!! They all take part and work together to build your strength back up to a speedy healthy recovery !!! A great doctor and a great team make for a pleasant and successful visit.

Initially I wasn't going to write a review but weeks after my appointment I'm just as appalled and…read moreconfused as when I first left my appointment. I waited a month to get an appointment and then after arrival I waited over an hour to see the doctor only to find that she could not have been more disinterested in understanding the problem or potential cause. She prescribed cortisone shots even though I made it clear that I had been managing the pain at home for the last 10+ years and wanted to know the root cause and treat that. I gave her the benefit of the doubt and asked again if the cortisone shots would treat the cause, not just the pain, and she said "oh, I don't know, maybe." I was so shocked I didn't even know what to say so I didn't push any further. Beyond that, her team must not have sent over the referral for the cortisone shots because I never received the call to schedule that they told me to expect.

Great care and game plan moving forward. It's clean and full of equipment. The staff is great! They…read moreare a bit old school in communication and documents for "homework" not much is digital or accessible outside of paper copies or hand writing things down. That would be amazing to see and would be so convenient for the patients.

These guys are exceptional. Friendly, interested in your well being and recovery and engaged in…read moreyour recovery. It is fun to come here and work on your recovery. They make you laugh and work hard. After 2 knee replacements and months of therapy I feel great and grateful for their help. I wouldn't consider going anywhere else or recommending any other therapy center. Good job guys!