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    Active Physiotherapy Solutions

    5.0 (1 review)
    Open 7:00 am - 5:00 pm

    Services - Active Physiotherapy Solutions

    Physical therapy

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    6 years ago

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    Bounce Back Physio Plus Rehab - Store Front of our Woodstock Physiotherapy Clinic

    Bounce Back Physio Plus Rehab

    3.3(3 reviews)
    1.5 km

    Hurt my shoulder at work not long ago pretty bad. I've had only 4 appointments and my shoulder…read morefeels amazing didn't think I would be feeling this great so soon

    Terrible Experience - Ignored My Injuries and Delayed My Healing…read more Response to Owner: I appreciate your response, but I find it concerning that instead of addressing my specific complaints, you are shifting the blame onto me. My issue was never about 'expecting great results in 2 weeks' - it was about being ignored, dismissed, and given inappropriate exercises that actively worsened my condition. You mention asking me to get an MRI, but that only happed AFTER I sought care elsewhere, and pushed for it myself. Had I continued under your care, my serious injuries would have gone undiagnosed, and my recovery would have been delayed even further. The fact that another clinic immediately recognized my symptoms as severe and changed the course of treatment speaks volumes. This isn't about patience - it's about professionalism, proper assessment, and actually listening to patients. Rather than deflecting criticism with claims about your reputation, I encourage you to reflect on how you handle patient concerns and improve your approach. Dismissing injuries, mocking patients, and refusing to take accountability are not qualities of a trustworthy healthcare provider. Original Review: I went to Bounce Back Physio after being rushed to the ER by ambulance due to a slipped spinal cord, fractured vertebrae, and a torn labrum. I trusted this clinic to help me recover, paying $80 per session, three times a week, but instead, I was completely dismissed. Despite my severe pain and concerns, the physiotherapist insisted that I had no real injuries and that my issue was simply "weak muscles" that needed strengthening--no investigation, no real assessment, just repetitive exercises that did nothing for my condition. I repeatedly expressed my frustration, but I was ignored, belittled, and even mocked--I saw them roll their eyes, laugh together, and put on a friendly act in front of other clients to make it seem like we had a great rapport (we didn't). After spending hundreds of dollars, I finally walked away--only to later be diagnosed with serious injuries that still affect me nearly a year later. Thanks to Fowler Kennedy Clinic, I finally got proper care, a referral to a spinal specialist, and will be undergoing hip surgery (and possibly spinal surgery if another slip happens). This clinic took my money, wasted my time, and delayed my healing. They ignored real injuries and prioritized profit over patient care. Avoid this place at all costs. In my opinion, they should not be in operation. Bounce Back Physio Plus Rehab (Owner) 19 hours ago Hi Sean, We are glad that you are doing better now. Unfortunately you didn't give us enough time (2weeks) to help. Expecting great results with such injury in 2 weeks is not practical. We did ask you to get MRI and made you note so that you can discuss with specialist. You should understand our position before writing such harsh words or even for anyone. We did our best when you came in based on the situation. We answered all your questions based on the scenario. People trust our Physiotherapy Services and staff. People get great results from our Physio treatment and we are Highest Rated Physiotherapy In Woodstock for this reason. We wish you would have given us more time before judging our highly reputed Physiotherapy Clinic. In the end I will say that we tried our best with our best intentions. We hope you stay happy and healthy .

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    Bounce Back Physio Plus Rehab - Our Store Front of Physiotherapy clinic in Woodstock.

    Our Store Front of Physiotherapy clinic in Woodstock.

    Bounce Back Physio Plus Rehab - Our Front Desk of Physiotherapy Clinic in Woodstock, Ontario.

    Our Front Desk of Physiotherapy Clinic in Woodstock, Ontario.

    Bounce Back Physio Plus Rehab - Our Flyer with services.

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    Our Flyer with services.

    Grand River Sports Medicine - Dr. Hall, GRSM Sports Medicine Doctor assessing patient

    Grand River Sports Medicine

    5.0(1 review)
    37.1 km

    While spending a summer in Stratfiord, I saw Dr. Fuss for help with muscle weakness in my legs and…read morelower back and hip pain. He quickly identified the root causes of my problems and, using Active Release Techniques (a sort of deep massage and acupressure accompanied by guided movement of limbs), he was able to help me immensely. Dr. Fuss is personable and highly professional and his staff is most gracious. Best if all, as an American paying out of pocket, I found his fee extremely reasonable.

    From the owner: GRSM is a multidisciplinary full-service sports medicine centre. GRSM has a special interest in…read moretreating sports and exercise-related injuries through a comprehensive biomechanical assessment and a sport specific treatment plan by a registered or certified professional. Services include sports medicine physicians, physiotherapy, massage therapy, athletic therapy, pedorthics (custom foot orthotics), sports nutrition, chiropractic and sports bracing (custom & off the shelf). At GRSM, we recognize the specific needs of athletes and active individuals. We strive to treat acute injuries as soon as possible. We understand that with prompt and appropriate medical treatment, athletes are often able to resume their activity sooner and with less chance of re-injury.

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    Grand River Sports Medicine - Adrian Sterling, GRSM Registered Massage Therapist massaging patients leg

    Adrian Sterling, GRSM Registered Massage Therapist massaging patients leg

    Grand River Sports Medicine - Adrian Sterling, GRSM Registered Massage Therapist talking to patient

    Adrian Sterling, GRSM Registered Massage Therapist talking to patient

    Grand River Sports Medicine - Donna Taylor, GRSM Manual Osteopathic Practitioner treating patient

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    Donna Taylor, GRSM Manual Osteopathic Practitioner treating patient

    Active Physiotherapy Solutions - physicaltherapy - Updated June 2026

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