Living in a rural area of Colorado presents unique challenges, especially when it comes to…read moretransportation for specialized medical care. I rely heavily on MedRide for my appointments, which frequently require travel distances between 50 and 90 miles each way. Over the past year, I have utilized their service for approximately 20 separate trips, and I have been consistently impressed by the professionalism and punctuality of their driving staff. They truly provide a vital service for those of us living outside of the major metropolitan hubs. In the early stages of using this service, I did encounter some friction regarding the coordination of these longer-distance trips, specifically concerning the complex Medicaid form and documentation requirements. However, I was very pleased with how the company handled my feedback; after I suggested that they host the necessary forms directly on their website so that doctors could access them easily, they promptly implemented the change. This proactive approach resolved the vast majority of our scheduling conflicts and made the entire process much smoother. Regarding their office operations, it is true that phone wait times can occasionally be quite long, depending on the day or the time you call. That said, I have noticed a marked improvement recently as they have hired additional operators to manage the call volume. When I compare MedRide to the other medical transport options available in my region--one of which is much smaller and often fully booked days in advance--MedRide is far and away my preferred choice. They have proven themselves to be the most reliable option for me, and I trust them with 99.8% of my medical travel needs. I would definitely recommend them to others in our area who need a dependable, professional transportation service..

Horrible company! Completely unreliable! I have been left stranded countless times by them missing…read moreseveral appointments. There's no one to contact to figure out why my rides are late or not showing up. I've had to call family or friends for rides because I was abandoned at my appointment before. The drivers lie about being on their way, they are not! Little or no office/tech support when you call their main number. Deeply disappointed.

Alex, the owner of Unity, is one of the greatest drivers I've ever ridden with. In addition, over…read morethe past few years of getting med rides with him, we have developed a close friendship. Alex is one of nicest and most genuine people a person could ever have the privilege of meeting. As a result, he applies his strong morals and values when hiring his drivers. He has one of the best teams of drivers out there. If you need to get anywhere on time, safe, and with a great deal of kindness and professionalism, then call Unity for your next med ride.

We use them a lot--fabulous service. Ryon was our driver the last couple of times; he's great.read more

I had a ride in 2020 that went smoothly. since "attempting" to use their services the past 2 weeks…read morethey have screwed up in every way. 1. My first appt they didn't pick me up at my home and after three phone calls in a two hour window a driver called to pick met up at my doctors office instead of my house and was 20 minutes late getting me at which point I rescheduled for today. 2. I called to have originally two scheduled rides. And the day before my appt scheduled to have my pickup from home to the doctors canceled. Just now I found out they did not cance that appt and went to pick me up at my house and I was not there. I called and spoke to the director of the dirextor and explained the situation and had to cut it short as I was in the middle of my appt. Another agent called me to let me know they're short 5 drivers (no surprise) and wanted to pick me up instead of at my scheduled 10 am slot, offered to pick me up at 12 noon. Needless to say. i would rather pay for an Uber ride a z taxi or ride with metro transportation any day of the week. I pray their disability trial program does not get renewed another six months bc after these two experiences and having spoken with 2 managers that there is dire incompetency in the way this organization is run. Someone has dropped the ball here and I don't expect their service to last much longer if they continue to provide poor service as they have done so with me these past two weeks

I use EnVida regularly to get to my appointments or personal places like Walmart or Walgreens. I…read moreused to go to the Plasma Center and I use EnVida for pretty much everything and Vita takes care of all my transportation needs the drivers as well as the dispatchers are friendly, professional, and courteous they are a wonderful company. I highly highly recommend and Rita for transportation, it is amazing the service that they offer. It's not just transportation, friendly drivers that build were poor with the customers and EnVida goes to great links to make sure that the customers are taken care of. I like that. They have a 10 minute call that comes in. It's an automated update. Call that let you know exactly what number vehicle will be picking you up and exactly what time thank you so much EnVida for your professionalism and friendliness. Thank you for providing a service that is much needed for people like me that are currently seeking SSI and disability and I don't have transportation. It beats having to ride the public bus or spending ridiculous amount of money on a cab so thank you ENVIDA And Keep Up The Great Work!!!! Sincerely, Melisiekay Williams

So nice trips with them. I would like to recommend this gentleman to be my driver. Nice…read moreconversation, and so helpful.

From the owner: Non Emergent Medical Transportation (NEMT) Your Trusted Mode…read moreOf Transport To Good Health

I had the privilege of being driven by Monique twice with Axel Medical Transportation! She is so…read moresweet and we had lovely conversations both times. She made the ride very comfortable and stress-free. Highly recommend asking for her!

On January 28, 2025, I was fortunate to have Tom at Axel Medical Transportation drive me to and…read morefrom my Doctors appointment. He assisted me kindly and with patience. Thanks Tom.

Applied there liars paid $155 out of pocket for background check and drug screening they had daid i…read morewill get a full refund back never did called in and they came up with the story saying only if i got hired i will get the regund back they never mentioned that before i paid out of pocket scammers negative 2 stars

I have been using this family for my medical transportation needs since the beginning of this year…read moreand they have become my extended family . They are very accommodating to my needs and I have never had any issues with location of where I need to go or how long it takes. Thank you Nexus family. Also they transport my kids to their appointments as well.

This is a great company. on time for pick up and appointments and when I needed to call in for a…read morepick up from an appointment I that I didn't know how long I would be at they were fast to get back to me. Frabk is a very professional and curteous driver!

From the owner: We are committed to getting you to your appointment safely and hassle-free! Our non-emergency…read moremedical transport service is one you can trust and rely on!

Waiting on feedback.Have not heard yet, but sounds good for wheelchair transport . They seems to be…read morearound for a long time. Check out website and deatails.

had an important appt in lakewood for eye injections to avoid blindness and driver or office did…read morenot call my phone to say if they were coming or not. finally saw the driver so i waved her down and shouted ":i'm here!!!!" she missed me twice or ignored me as i was 4 ft away from her passing vehicle. then they apologized and said they had no other drivers who could take me there. very unreliable for important medical appts....look up safe and sound mediride they are a lot better and speak to ahmed!