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    Acute Alternative Medical

    4.5 (2 reviews)
    Open 8:00 am - 5:00 pm

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    2 years ago

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    8 years ago

    Competition and efficient medical staff I was able to take care of all my medical needs without waiting in a hospital emergency room

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    Juan F. Luis Hospital

    Juan F. Luis Hospital

    2.3(3 reviews)
    5.0 km

    so far, not so good! I came in last night and after waiting for 3-5 hours the receptionist came out…read moreand said they were at a stand still and that there's nothing they could do. so everyone left. I came back the next day and it's just as bad...been here since around 9 am and it's now 4:40 pm and I still haven't been seen. I swear they are waiting you out to get you to leave so that they don't have to do anything. I possibly have a broken / fractured arm and am in need of X-rays...and pain meds. The supervisor just came out to apologize for the long wait stating they are waiting to transport folks off the island and how they take those with life threatening issues as priority (duh). all of that sounds great but it looks like they aren't taking anyone...everyone's still waiting! should far I've been able to check in, meet with the nurse to take my vitals then finished checking in (insurance and all that) and now the I'm just waiting...in excruciating pain....for hours on end. sad part is there are mothers here with sick children and they are being treated the same way. folks have left (without being seen) and we are STILL waiting!!! They may be in the Virgin Islands United States but it's definitely not the USA! I'll review quality of care if I ever receive any service!

    Some of the staff down in the ER are very unprofessional and unsympathetic when it comes to patient…read morecare including the white nurses. The nurse at the front Shirley Birch had a terrible attitude and practically had a back and forth with me which I did not initiate. When it was time to put me in a room she flings the curtain with an attitude then stood at the desk and made the statement psychopath and sociopath with the other staff around and laughed. The doctor attending to me Dr. Samet was not helpful and sent me home and driving with my symptoms. I can tell you as someone who lived in the states the workers including the black nurses have to be on their P's and Q's when dealing with patients. These people come from the states and give mediocre service because we have allowed it here on our islands.

    Caribbean Medical Center

    Caribbean Medical Center

    1.9(8 reviews)
    115.8 km

    Puerto Rico has the worst medical care in all of the United States and this place in particular has…read morethe worst nursing care the worst Doctor care and by far the absolute bitchest nurses I have ever seen in my life. If you have a medical emergency in Puerto Rico and need a hospital I highly suggest San Juan for the major hospital there but I would not go to anything in fahardo or anywhere near fajarcolorado because all their emergency rooms are or a giant parking lot for people and gurneys. The nurses don't do s*** they sit around and just talk to each other about Nothing and refuse to help and will tell you consistently time and time again that your medication is coming in a few minutes and an hour and a half 22 and a half hours can go by before you get anything and it typically is in anything that you need or want.

    NOT GOOD.. My mom has been in a nursing home here in Puerto Rico in Fajardo for the past 16 years…read morewith out any sickness or problems. Mom I 90 years old. On Thursday January 2,2025 the director from the nursing home noticed my mom was acting strangely and was in need to be taken to the emergency room. so she call an ambulance, and the area hospital that mom was taken to was Caribbean Medical Center ER. The director then notified me. I live in South Carolina and my travel to PR is an ordeal. two planes flight later I arrived to my mom's side. on Saturday January 4, 2025 straight to Caribbean ER to find my mom there in the worst condition a human being let alone and elderly person should have gone through. The look,setting of the ER was from a third world countr. I was beside myself. it was absolutely a nightmare to experience something like that. I had to ask "We are in Puerto Rico, yes" Puerto Rico part the unit stat yes. How can a hospital be run so terribly. l paid for around the clock care, I pulled ladies from my mom's nursing home to care, and accompanied mom til I arrive. The care there for my mom was so poor. staff there didn't want deal with the nursing home staff, they need an family member present. so they kept my mom three day in the ER and NO private room were available. once I arrived I had to fight for them to bring her up to a private room. I had to get boisterous for them to mover mom. in 10 minutes a private room was available. once upstairs it was much bette. But unfortunately the care of the nurses to patient, it was every disregard. if you find yourselves or a family member in this hospital make sure you have a friend or family that would stay with you the whole time watching out for you. This nurses are under paid and they don't want to be there. the doctor make their rounds and don't introduce themselves They just keep moving. it's so frustrating when you know this is not normal. I don't know how this place has been allow to run this way for so long. The only angel of God came was Dr. Santiago he is one of the general Doctor and on the fifth day he came it check in on mom. I never met him. He checked mom and said " she is doing fin, her test results are negative she can go home". so for no rhyme or reason they ke her so long. But hallelujah she was released that afternoon. Back to the nursing home were the care for my mom is excellent. unfortunately something happened that effect mom that she stop eating that night and the next morning. so of course we were worried and I prayed to God that we could NOT take her back to this terrible horrible. gave it another day and we were relief that she started eating again and back to her happy self again. what a nightmare I have been through all because of a poorly run hospital. it should be shut down. I was born here. But i don't live here. But if I did reside here with a lot of time on my hands. Oh I would've the Puerto Rico News all over this place. Please don't let it happen to you. we have rights. Ty for reading this. Marisela Sierra my mom Maria Herrera Moises

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    Acute Alternative Medical - urgent_care - Updated August 2026

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