I had to stop coming because of the comment he made that bothered me. When I first got there. It was nice because he was assessing me and took time to go over my stuff. Come to find out he was saying the same thing to everybody even my own family. And then after the 1st initial appointment, it was quick in and out. Which is not always bad unless he doesn't talk the whole time like. How are you? But what first rubbed me wrong, was in the first appointment. He said people on Medicaid are unreliable, don't show up to their appointments and it was just rude. I had to stop going back because he makes me uncomfortable customer service wise. He's great at what he does but he needs to practice bedside manners. His wife is amazing though. She's the only reason why I'm giving it two stars.
Note: I've gone a total of five times, I should have stopped going after that first one with the comment.
But I kept giving him A chance. So I stopped going over a year ago and decided maybe I should let other people know about his manners. Because that's why a lot of people would even come to Yelp is to get reviews. No way am I bashing, I am stating a fact that he could be more professional. ( I also run my own business and have reputation. So I know how to act and what to expect from others, especially from a professional setting)
Update: he decided to message me personally and this is what he had to say for himself. I just thought you all would like to look at it because I couldn't believe he said it. Again. I understand why you wouldn't take Medicaid people but you don't sit there and tell other clients and patients why. And He's claiming I'm lying pretty much. So I'm bringing it down to one star. He seriously needs to work on his manners. This is highly unprofessional. Everyone has bad days but it doesn't excuse how you talk to others. It wasn't the service I had a problem with or his skills, it was his mouth and how he acts. If you loved your job you would act like it.
Also his writing is just like the way he acts in the office. Because I didn't mention time waiting, talking a lot or most of the stuff talking about in the screenshots. So alot what he just said was unnecessary. I was trying to keep this brief and short but he decided he wanted to message so here's an update. And just so you know, doc, Medicaid and Medicare are two completely different things and we are still held accountable if we miss an appointment too. We get in trouble in repercussions too if we miss our appointments. I'm actually surprised if a doctor doesn't know that. read more