The entire team is always so welcoming, and every visit has truly been worth it. My overall…read moreexperience has been nothing but great -- every stop feels like part of a really good journey.

Always experienced great service and sound advice working toward my goals. Highly recommend.read more

"I have respiratory issues and saw a new doctor once. Without my consent, he made himself my…read moreprimary doctor and canceled all my prescriptions. I've spent the past year fighting to get my meds back, and the office won't even return calls to the medication companies. They dont care about your life they care about money

very sketchy doctors and inappropriate incompetent front staff. One doctor makes everyone go to the…read moresame chain for sneakers and orthotics, merely clips a triangle off the commercial orthotic, which means it's not returnable and then talks about himself and his divorce and his failing practice.....I know because I lived it and everyone in the support group went through the exact same experience. I was at pain management the other day, standing at the window and was a few minutes late because the medical transportation guy took the wrong exit. The doctor refused to see me but promised to call in a prescription to last me until august. They marked me as a no show and never called the script in. 10 days later, no script, I'm in a pain flair and some guy who doesn't know what he's doing accuses me of lying when he was the one lying and I caught him in a lie. The starling pcp was horrible with my special needs daughter. I don't know where these people come from. But my impression is quite low.

Clean, well-kept, great spa with welcoming atmosphere and kind ladies. Scarlett was informative,…read moreand made me feel comfortable with my first injection experience! I am giving 4 stars only because my results for botox on my forehead did not last nearly as long as I was told by my injector. On my second visit i expressed my concern with length of the results. I was was told that I may need to put more units of botox in for longer results, so I did. I paid more and we put more botox in my forehead the next visit. Somehow, my results a second time around lasted even shorter-LESS than a month. This didn't make sense to me. I'm not sure if it is a problem with the process of injection or me. I loved renu, but i can't seem to justify paying more in units to see less results.

I went in to the Newington office for my visit. The office was clean and everyone was following the…read moreCovid-19 regulations. I met with Diane to get lip filler. I didn't really have much knowledge on fillers when I first walked in, but by the time my appointment was over I felt like an expert. Diane told me about the two different types of lip filler that they offer, why she chose one over the other( based on what I wanted and the disolveablity), what to expect during the healing process, what would help make the healing process easier, and when I should come back to make sure everything was settled correctly. The procedure was absolutely painless(due to the dental block numbing that they use) and Diane made sure I was comfortable the entire time. I could instantly see the results! My lips were already so much more symmetrical and fuller. I recommended re:nu 180 Med Spa to anyone who wants/is thinking about getting Botox or filler. I've already recommended they to all of my friends and I think you should check them out too.

I was seen here this past week. It's a nice facility, the staff is very friendly and professional,…read moreand the process is very easy to follow. I was a walk-in, so there was a bit of a wait. I recommend checking=in online, prior to arrival. I believe i received good care from the initial nurse and LPN. They ask that no pictures be taken inside out of respect for other patients' privacy.

first I would like to clarify the staff was empathetic and friendly. However, if you are a Hartford…read morehealthcare patient already they should have your insurance information on file. In order to register online you have to provide the front and back of your insurance cards and despite uploading the photographs the site would not accept them. After multiple tries and a lot of aggravation it finally took the photos. I arrived on time and the queue displayed on the television in the waiting room that I needed to check in. I had checked in when I walked in the place and they told me I'm good because I did it online. The queue still had me indicating that I was not checked in. Then they called in someone who was a walk-in ahead of me who was last on the list. Then they called the person who was listed beneath me on the list and my name disappeared. I spoke up. I had been there for 40 minutes when my name disappeared off the queue. She said it was because they were ready in the room for me. But they still called the person after me first. They said they were having computer issues. I told them I tried to phone them to ask them if they would be able to do what I needed, and I said nobody answers the phone and none of the prompts get you to a human being. The system was blamed. I feel a little bad for the staff because they deal with the inefficient and inadequacy of the infrastructure of the go health urgent care corporation. The PA and the medical assistant were wonderful. Healthcare in America should be much better than this.

The care that I have received in this place is excellent !! And I am very grateful that I have…read morefound this place, thanks to my friend Phyllis who first recommended this place of business for me!! And the office experience is always great !!

I wish I could give zero stars. Absolutely HORRID experience. This is the location of my former…read morePCP. I saw her many years ago when I selected her as my PCP and I liked her. I still like her and find her to be compassionate during our in-person appointments, however the complete and total incompetence of this office makes it impossible to move forward with Hartford Healthcare Medical Group for me personally and I will be switching PCP's as a result. The first red flag was many years ago, after I first met my PCP and was prescribed an anti-anxiety medication. I was traveling out of state when it ran out and at that time I had apparently gone through all my refills, so when I contacted them to let them know I was out, they said they could not issue any more refills without me coming in person to the office. I was 3,000 miles away so this was not possible, and I was essentially forced to quit the medication cold turkey, rather than safely wean off. This was dangerous and an unpleasant experience, however I took responsibility for my role in that I should have been better prepared/made sure I would be able to refill my prescriptions while I was traveling. I decided to keep my PCP and give another chance. I regret this deeply. Last month, I was unexpectedly hospitalized for almost a week. Upon discharge, I followed-up with my PCP. Again, she was kind and compassionate in person and I liked her very much. The office, however, dropped the ball in such a way that is completely unforgivable and the only silver lining is that I will NEVER deal with them again. At my follow-up appointment with my PCP, I reviewed my labs from the hospital with her and I was given a referral to a specialist. I learned the following day that the specialist was not covered by my insurance. I contacted the PCP office for a new referral to someone I have coverage with. It has been utter hell ever since - the specialist informed the PCP office they needed my labs and after WEEKS of calling nearly daily, the PCP office still has not sent my labs to the specialist. Today, the PCP's medical assistant, Denise, called to inform me I'd have to call the hospital and have THEM send my labs to the specialist. Why wasn't I told this WEEKS ago? Why did they tell me nearly daily that they would send them, only to not? Why was my PCP able to go over the hospital labs with me during my follow-up appointment, but is unable to send them to the specialist for me with the referral? Hartford Healthcare has left me in a position unable to get care, and I will be reporting this matter as well as never doing "business" with Hartford Healthcare ever again. This is health negligence and I cannot fathom them treating older patients this way who may not have the stamina or wherewithal to spend hours a day on the phone for weeks, as I have endured. I highly recommend going elsewhere for your medical care! Trust me, if you ever find yourself unexpectedly hospitalized as I did, this is NOT who you want your critical health care follow ups to be through!! It's downright dangerous for your health (not to mention the toll on mental health). Patients beware!

Was a nightmare to get a billing error on their end cleared up…read more Back and forth between them and insurance.

I brought my son here. He had a very sore throat (for many days), fever, and some congestion. A…read morestrep test was done and he was found to be negative. There were a few interruptions during his visit where someone from the CVS pharmacy came to the door for something. I don't think the nurse should allow a patient's visit to be interrupted as it is a confidential visit. She did not apologize. The recommendations from the visit did nothing to reduce his symptoms and he was feeling much worse the next day. I ended up taking him to an urgent care. He had tonsillitis, which was not diagnosed by the nurse at the clinic.