Stay away from this business!! Just found out he is changing the name to A1A Glass and Mirror.
My patio glass table top shattered during one of the storms this year. I brought the ring or rim that the glass sat in to the store in order to get a correct measurement, and left the rim there thinking the glass, when ordered, would be put inside the ring. The owner was nice and said there would be no problems he knew exactly what I needed so I was expecting no problems.
Six weeks go by and I never heard from the owner. I finally called to find out what was the delay, and he said it hadn't been ordered because the order "fell through the cracks". I was fine with that as I wasn't in a hurry and I understand how people can get busy sometimes.
I expected to hear from him within the next 2 weeks, but I heard nothing. I gave it another 2 weeks, and again, nothing. At this point I figured he wasn't going to order it, so I just wanted to get my ring back. I went by the store 3 times and the store was closed, but I could see through the store front window, the ring sitting there.
I went back my on my fourth trip to get the ring, and of course, the store was closed, and the ring was GONE!! I called him immediately and left a message that I wanted my ring back. He texted back and said he didn't have it anymore !!!! And had no explanation!
I was livid. First, this guy doesn't order my glass and never calls me to say he never ordered my glass, keeping me waiting and waiting. Then, he disposes of my personal property!!!! HE COULDN'T MAKE A CALL TO SAY COME GET YOUR RING!! He just got rid of it.
I finally went back to the store to see what could be done about this situation, and he was actually there, and was in no way apologetic. He acted like that's the way things normally happen. I asked for compensation, and he said bring in proof of the cost to replace the ring. Well, no one sells just the ring for the tables, you have to buy the whole table. He knew that and I knew that!
Read the Google reviews. This guy is just nuts.
I've never had anyone dispose of personal property before without at least making a phone call to pick up the item.
I was and am still incredulous over the behavior of this shop owner.
In addition to all of this, instead of buying a $200 piece of glass, I have to buy a whole new table for $400-$500! read more