Thank you for another great service experience. Your pickup and delivery person is so kind. He does…read morea great job communicating his arrival. The tie down brackets look great.

We have used this company for years and have always been happy. We bought a scooter, rented…read morewheelchairs and gotten the wheelchair repaired. Friday night they stayed open late so we could get down there and have our wheelchair arm replaced. If they had not done that my husband would have been unable to get around all weekend. They were fabulous!

Excellent customer service! Spent so much extra time working to find just what I needed.read more

I have been a customer for years now and they always seem to have what I'm looking for. They are…read moresuper helpful and store is organized and neat!

Needed a wheelchair for a friend visiting and this company provided the…read moreperfect options. Easy pick up and return. Chair was in perfect condition and easy to use.

Great service and prices! They will help you find what you need and work with you to ensure it is…read morecovered by your applicable insurance coverage.

"New" CPAP does not have automatic turn off working Billing…read morewas incorrect and didn't match what they said on the phone or the insurance company EOB's. Excuse was the portal needed to be changed.

After weeks of trying to obtain a cpap machine, I am told my order has been sitting as the company…read moredoes not fit masks and relies on software and basically if you need help go online or to the next county. The hassle dealing with this company and being told this is how we do business take it or leave it. I am leaving it!

We had a horrible experience with this company. My son received 200 pull-ups and 120 Chux pads…read morefrom previous supplier EdgePark which was paid by Staywell through Medicaid. Staywell no longer had contract with EdgePark and provided this company info. First shipment we received 174 pull-ups that were too small, 120 Chux, and some wipes. All items were drop shipped from Sam's Club. Then I got a call from Sandra that next time we would receive fewer pull-ups because we are only allowed 200 items between pull-ups and Chux pads. I told her that my son needs 200 pull-ups per month, and we would rather use cloth bed pads if we have to, and pull-ups need to be bigger to fit him and she agreed. Well, today we received 174 pull-ups of the same size, and nothing else. When I called to complain, she said that they have to follow the weight on doctor's order, which was outdated. She asked me for my son's weight before the first shipment and ignored it. She ignored my feedback on the the pull-ups being too small, despite reassuring me that the issue will be corrected. And she had the nerve to ask me if we can pay for extra supplies! I contacted Staywell case manager and APD case manager to find us a different supplier because this is Medicaid fraud!

From the owner: SS Medical Supply Inc is a recognized leader on the local market and a growing company from Tampa,…read moreand we're proud of that fact.

To say their customer service is bad is an understatement. They do not care one bit if the order is…read moremessed up, if the billing was wrong or if they promised to do something and did not deliver, after you had two birthday parties while waiting on the phone! Many medical equipment companies ... my suggestion use one of the others.

I called the Bradenton office and they were helpful but can't provide service across the county…read moreline. I called This Tampa office and was told to Google it when I asked for help problem solving my CPAP problem. I need another supplier somehow.

Very friendly service. I was in a difficult situation / time…read morecrunch with needing a script. This place was the only place that had what I needed AND the best service ever, amazing! So grateful for humans that answer the phone, made me feel cared for and I don't even mind driving the distance because they made the transaction worth it! Plenty of parking. Clean inside!

I have been going here for several years now they are excellent! They go above and beyond for their…read morecustomers.