We've used this company several times, and they used to be easy to schedule and reliable. However, the last few times we've tried to schedule a ride, we've been told multiple times to keep calling back when a specific driver is available. That's just not practical. We ended up giving up and scheduling with another company. How can you run a transportation company without a centralized scheduling system?!? read more

We used this company to get from Safe Harbor Marina Port Royal to Hampton Inn Beaufort. Driver was prompt, friendly and courteous. The next morning we called again to get a ride back to the marina from the motel and the driver (different individual) had major anger issues. First of all, he had to wait a minute or so while I finished at the front desk which apparently upset him. Then, Safe Harbor Port Royal wasn't specific enough so he said I'll just drop you where I feel like it. As I was trying to find the specific address, he proceeded to make derogatory comments using foul and denigrating language. After three or four of those comments, I had had enough and asked him what his problem was. Apparently, I was his f**king problem and the diatribe continued until he pulled over and told us to get out. When I asked for his name, the answer I got was f**k you, that's my name. We were barely able to grab our stuff out of the hatchback before he sped off, hatchback still open. I called the number to complain about him but didn't get an answer. We tried Uber and Lyft and another cab company but didn't have any luck. Besides, we were standing beside Ribaut Road in 40 degree weather so we had to walk the almost 2 miles to the marina. Use this company and your own peril. I don't like leaving negative feedback and I hate that this could hurt the other drivers but this has to be said. read more

Thank God for ADR Taxi! If it haven't been for them, I would've missed my connecting flight from the Savannah-Hilton Head International Airport to attend my grandson's wedding in Texas on New Year's Eve. I still don't know why a Lyft driver cancelled my airport reservation at the last minute. But I had a happy ending thanks to Pete at ADR. He had me laughing all the way from Lady's Island, SC to Savannah with funny stories about his adventures as a young man. Getting around the Beaufort-Lady's Island-Port Royal area for even short distances has always been a challenge due to the lack of affordable public transportation like the city buses in Savannah, GA and Charleston, SC, and the light rail in Charlotte, NC. And for some reason, this area has a severe shortage of Uber and Lyft drivers. As a retired Marine, I appreciate ADR Taxi's prompt, and reliable service for those of us unable to drive anymore. They certainly make my life easier. I have nothing but good things to say about ADR and its friendly drivers. They deserve 10 stars in my book! Thomas Wilson read more

Tried to charge us $100 for a ride on base at Paris island after we told them we were at the waffle house outside of base less then 5 minutes down the road. We then asked for a ride just to the gate to save money from "going on base" and magically they had no drivers. This business is a scam, we have military members trying to be safe to not drink and drive and find a responsible ride home and they're taking advantage of the lack of Ubers or taxis in the area. I'd recommend finding any business in the area outside of them to get a taxi and I'd strongly recommend any business in the area spending more time in this area to give the guys stationed here a more financially friendly ride home there are a lot of military personnel stationed here who would appreciate it thanks! read more

Awesome service and the staff is very good. The taxi was clean and comfortable, the driver was very helpful and friendly. The dispatch guy was very nice too. The service was prompt as well. read more

Called for a cab to get from Parris Island to SAV, dispatcher said it would be 15-20 mins for the cab to show up and it showed up in 14. The driver (Will) politely greeted me and helped me load my bags into his cab. The inside of the cab was very cleaned and smelled cleaned as well. Knowing that I was going to SAV he confirmed how I was paying prior to rolling out which saved us some inconvenience being that his card reader wasn't working. In comparison to some of the other cab companies in Beaufort these guys are light years ahead in professionalism. Keep up the good work!!! read more

DO NOT TRUST in BEAUFORT The owner stand behind his employees on stealing it ok... I was drove home by one went into the store to get cash to pay him he took meds out of my bag. I called the owner he told me that he did not have time to talk to me I was taken to long. I told him I was calling the police to make a report he said he does not give a f®®k what I do. Wound if the store had him on camera going through my stuff if I could get my tip back. read more

Not a lot of options for cabs around Beaufort, but they're alright.

They suck. We called.a cab and twice in a row they picked up random people. We wait3d an hour while people who didn't even call got a cab.

The dispatcher was rude. He wouldn't pick me up because he judged my neighborhood to be too "ghetto" even though I was respectful and articulate on the phone. I'm a poor college kid living on my own! Give me a break! Then I simply ASKED if they called when they were there. I did not demand it, I was just curious because some can companies did it. He told me that it wasn't that hard to look out a window every few minutes even though he said it would be over an hour before he could be there? Then he told me that he wasn't going to pick me up and to have a nice day in a snarky manor after being disgustingly rude to me. I was literally in tears. I've never been talked to like that in my entire life. This cab company needs to work on their customer service. From now on I will use uber. read more

If there was a zero star choice I would have chosen that. They were extremely rude and disrespectful. I tried to arrange a ride back from the emergency room to my home and was told there was no car available because the man misunderstood which hospital I was referring to, even though he provided the ride to the ER 3 hours earlier and thanked me for the generous 20% tip. When I clarified which hospital he said "lady, don't call back". Wow. read more

Only reason they get one star is that they dropped my and my wife off at my destination in time (a wedding). I called for them to pick me up and drop me off at my hotel and they told me 20 minutes. I waited an hour a half and they still never showed up. Call me crazy but I paid a random stranger $20 to take my wife and I to our hotel room that was a 5 min drive or 20+ min walk up the street. The gentleman who gave us the ride gave me the $20 back. Thank god there is still good people out there. F*** this cab company. I would never take nor recommend this cab company. read more