This was the third shop we visited in the Victoria area looking for a light weight breathable mesh…read moretype jacket with protection. Although my heart was set on the Ducati jacket that didn't really fit me because it was too big, this one fit like a glove. Our sales woman was so helpful. She claims she's only been there a few weeks, yet within minutes she help me to find the right jacket, the right back protection insert, and a clever waste clip-on with passenger grab handles, so we didn't need to get a back rest for one of our bikes. Huge inventory of apparel upstairs and bikes downstairs. Everyone in the store was super customer oriented and friendly.

Excellent service. Very quick appointment even though they were quite busy. They called for…read moreapproval of work .

I cannot recommend KenCo highly enough. Shop owner Ken offers the kind of down-home, friendly and…read morehonest service you seldom see anymore.

I was visiting the island on a 20-year-old virago and blew a clutch cable near Port Renfrew. I…read morelimped into Sook and found Kel. He had the part! He installed it and had me on the road in 20 minutes for a excellent price.

I have dealt with these guys for years. I've bought a couple of different motorcycles from them,…read moreand some riding gear. I have also brought in my bikes for service here for years, without any issues. (I wish I could say the same about Action Motorcycles in Esquimalt...) I always thought I was treated reasonably well and that they answered my questions. Their rates are the same as any other shop in town. Overall good and I will keep dealing with them.

My son had his bike worked on there a harley, he bought me a front tire for mine and when I tried…read moreto make a appointment to put it on I was told they only work on products they sold. Haha i was warned about SG Power products my fault

Matt was amazing in helping to pick up my bike and take to his shop for a overall inspection and…read morefuel filter repair as he was going to list my bike for me on consignment. He picked up the bike April 1, 2020. The repair was delayed due to a part shipment but was completed on April 20th. I was sick, so paid over the phone via his square up. I had originally done paperwork for this consignment in 2018, but ended up not taking the bike in as there was a delay in Matt picking up for me. So, I felt this was going to be a positive experience. Matt assured me he had lots of interest in Harley's as he had just sold one the prior week and would get mine on his updated website/Facebook soon. My periodic observation did not confirm his words. I was very ill and isolated at home for the next few months and wasn't able to stay on top of this process. To my knowledge, there's been no serious offers on my bike. 2011 XL883L HD with 400 original miles, so I wanted to discuss dropping the price. $5000 asking...no hanging tag on my bike in his shop. (seen through the window) I left a note on the door yesterday, 8-6-2020. The number to the business is disconnected, he is not answering me on his cell. As a combat veteran, I try to think outside the box and remain hopeful that this young man with over 20 years mechanical experience will do the right thing and face his customers as he is young and has many years of opportunity to experience. Matt, if you're reading this, I am happy to assist you in any way I can. If you need volunteers to help organize or answer phones a couple hours a day, I am feeling a bit better each day after several viruses and can assist with organizing volunteers from my home. I've found for me, ignoring issues never really helps solve opportunities to work or change current procedures. Monica Trujillo USAF- ANG, DOD 1996-2007

My motorcycle broke down on me, while on the road trip. Even during Covid lockdown, Matt was able…read moreto come to the rescue and fix it within an hour. I was able to get back to Seattle. Great guy and great service!

https://bustedknucklechronicles.com/component/k2/item/5285-new-langford-motorcycle-shop-opens-duncan…read mores-speed-cycle.html Phoenix Cycle is now and has been since March 2018 DUNCAN'S SPEED & CYCLE PARTS LTD. Same location, same phone number, but a new more awesome owner/operator. Many of you may know Duncan from his YEARS of experience with Harley Davidson behind the counter as 'your' parts guy! The shop has a new look and some great new merchandize! Would love to see you make your way down to the shop at 103 931 Dunford Ave, Victoria BC. Shop is open Tues to Sat 9 to 5:30. 250-474-1111 ask for Duncan!

ham-handed mechanic, half-assed workmanship. don't waste your time and/or money on these bozos.read more

I can highly recommend this place, Kelly at Kgeez helped facilitate buying a bike outside of his…read moreproduct line. We had some issues with a brand he does not sell, but he stuck with us until all the issues were resolved. We are from the mainland and he went out of his way, communicated with us right thru the process and made sure were happy and kept me calm thru out the process. I can recommend both Kelly and his business to do the right thing, great customer service and us as customers. I will definitely be buying from Kelly next time we looking for a bike as he provides first class customer service. Regards,

From the owner: Here are Kgeez Cycle we specialize in Electric Scooters and bicycles. We value our customers and we…read morestrive for excellence. If we don't have what you are looking for we will do our best to help you locate it. We sell and repair, right here in our shop. We stand by our products and are genuine. Kelly comes from a long history of motorcycle background and is a journeyman motorcycle mechanic.

October 31, 2023, I bought a 2016 BMW S1000XR, with 71,000 km on it for $8500. At the time, there…read morewere 3 XRs, but a "BMW Master mechanic" working at the dealership told me that this was the best of the 3. The bike ran well, but when it was in neutral, and the clutch disengaged, it was a bit noisy, but 75% better after the bike warms up. I asked about it, but was told it was normal. When I looked online, several articles said that the clutch was noisy, and a factory defect. When I serviced the bike, I asked about the noise again, and was told not to worry about it by a "BMW Master mechanic". Also, the bike had the fuel pump replaced as it was a factory recall. And again, nothing was said about the clutch noise. Since the noise wasn't getting any worse, a qualified mechanic said it was nothing to worry about, and there were no performance deficits, I didn't worry about it. Fast forward to 2024, when I wanted to see if I could afford a new bike. I took the bike into IMC for an appraisal. The bike had 83,000 km on it, so 12k more than when I bought it. I didn't expect to get back what I paid for it, but I felt $7000 was fair, especially since the tires had been replaced 4000 km ago (they were close to worn out when I bought it), and I had a 500 dollar camera system installed (by a BMW Master mechanic who worked at the dealer). And since the Blue book price for trade-in was $8600, I thought $7000 was fair. However, after the inspection, they claimed the "noise" was possible signs of clutch or transmission trouble and wouldn't be able to give me anywhere near $7000 for my bike. This is what a disreputable dealer does, sell you something "broken", tell you "not to worry about it" when you ask about it, but when you try to trade the bike in, they stiff you. To say I'll never set foot in that dealership again is an understatement. I had planned to spend $20,000 plus my trade-in on a brand new XR. But guaranteed if I still buy one (since BMW knew about this problem, but didn't recall it, I'm doubtful), it won't be at Island Motorcycles. Edit 1 After searching online, and discussing the problem with the best motorcycle mechanic on the Island, I found that the outer clutch baskets from 2010 to 2020 on the 1000 series bikes are defective, including the RR and the XR. I talked to a professional machine shop in Texas that specializes in racing application clutches, and he's fixed and modified over 500 of these defective clutch baskets. It's a $2000 part to replace at the dealer, and he fixes them for 400 US. Below is a picture of one of his modified clutch hubs, and below that, the stock clutch hub. Mine is on its way to Texas now.

The worst shop on the island, hands down. Ridiculous shop rates, hidden fees, incompetent…read moremechanics, rude staff, And hated by the entire community . can't wait to see you go out of business.

I was in Victoria BC for few days and I needed a rear tire to come back home in SoCal, I called 3…read moredays before arriving to Canada and I called the dealer, they were booked but not only made room for me but they has the rear tire I needed, once We got there service was great, then after replacing the tire we were ready to ride around Victoria Island. Anyway, the day we were leaving our rear tire popped off the wheel, BMW roadside assistance only took from hanging op the phone 14min for the tow truck to get were I was, driver inspected, inflated the tire and went straight to BMW Victoria to get it inspected, they took care of my rear tire and us, adjusted the suspension, recommended to level the load to have a safe ride back home. Personal opinion and few reasons why might this happened so I blame 40% shop / 60% myself but luckily all worked out due to a quick thinking and group effort from Bmw roadside assistance who used CAAA, Island BMW motorcycle crew and of course myself. The bad thing is they do not have enough shop apparel something like shirts, hoodies, etc BMW Motorrad Victoria. White T-shirt with all the brands you carry doesn't cut it, marketing is so important these days. Again thank you to the crew of Island BMW Motorcycles in Victoria BC, you guys rock!

"PITSTOP BIKES" aptly named! I'm an American visiting this beautiful country and showed up with…read morebike that needed some Love. And a Pit Stop is what I got! Victoria is major biking city. What that means is and what I discovered is to get your bike worked on often takes several days to a couple weeks as the bike stores around this beautiful city are backed up to say the least. Recognizing my short amount of time in the city and the danger of not having functioning breaks, PitStop got me in that day! In addition they have a wide selection of parts, cloths and assorted bike accessories that won't disappoint. Thank you PitStop

The individuals who own and run this place are clearly hard-working and incredibly knowledgeable…read moreabout bikes. I recall on my visit that every time I mentioned a concern, they had some sort of response for it! Additionally, my bike runs like a dream (general tune-up for quite an affordable price!) Thank you to a hidden gem in Victoria for bike repairs!