Review for Jessica Panzica, as well as the entire team at Kato Group…read more
Jessica has been our realtor for at least 3 years now. 3 YEARS. We were a combination of both extremely happy with our rental at the time, as well as needing the perfect spot to finally put down our roots. Jessica couldnt have been more understanding about our timeline, and completely understood that even though we couldnt say exactly what it was we were looking for, we would know it when we saw it. And we did.
We finally found the perfect property in Long Beach, and Jessica literally jumped into action in minute one. Via texts, emails, back-and-forths between me and my wife, she was on it, and got us in to see the house that same day, as well as start gathering info on the seller so we knew what to expect. Doing this allowed us to get an idea of how many bids were already in on the property, the mindset of the seller, and let us begin to formulate our own thoughts on our offer letter.
Via her guidance, we had gone through the pre-qualification process with a lender and with her guidance, we were able to put our absolute best foot forward when we finally made our offer. Although she tried to warn us that it was a competitive market and we needed to be prepared to not be selected on our first offer, her expertise allowed us to make our best possible offer, and we were the only counter from all bids offered, and we entered into a contract.
Our situation was even more complex as the day after our bid was accepted we were taking a vacation to Hawaii for a week. Fortunately we were able to complete our initial negotiations in the single day before we left as well as sign our required forms, but us being out of town was not an issue at all, and everything was being handled while we were out of town.
Jessica was a consumate professional during this time, taking the time and additional effort to explain each of the bits of paperwork, offer letters, counter offer, selecting a lender, speaking with our lender regarding the rates we were getting etc. With her help, we were able to negotiate with our lender for both a lower rate as well as additional cash credit towards closing. She was available at a moments notice to help answer questions and make sure we were completing our paperwork as needed, networking with the seller, our lender and their closing team, and all the other parties that needed to be up to date
She was extremely knowledgeable about the small details in closing on a home in Long Beach and LA county, and about what small items we could do to make our offer letter much more appealing, as well as help us negotiate additional funds during closing for small fixes that the seller had previously said they would not accept. We ended up being OWED money after closing, which cant be normal.
With our accelerated closing timeline, we had 2 weeks to close, and we immediately rolled into our property inspection, and finalizing all our documents and paperwork. The entire time we felt like we had a real teammate in the process and she really took the time to make sure we were comfortable, understood what the next steps were, and how to make them. We couldnt recommend Jessica more.