Jerry was cheerful, easy to talk to, and offered a competitive rate right from the start without us…read morehaving to negotiate. He was also generous in connecting us with trusted vendors before we even signed a listing agreement, which gave us the flexibility to decide whether to sell or rent during a slower market.
His marketing package was comprehensive, including a professional website, aerials, videos, 2D and 3D floor plans, bilingual marketing materials, and even included professional cleaning. Everything was coordinated in a timely manner to prepare for Coming Soon, Listing, and Open House weekend.
Jerry also hired wonderful people. Mandy, his marketing assistant, was friendly and incredibly easy to work with. She had a great eye for showcasing our home and was speedy and attentive with all the detailed edits on the website, descriptions, photos, and flyers. Photographer Michael captured the house beautifully with a variety of angles and brilliant lighting, and Justina went above and beyond in cleaning the house, windows, and garage.
In addition to his team, it's obvious that Jerry has solid working relationships with his recommended vendors. Everyone gave the impression that they would treat Jerry's clients well with proper attention, fair pricing, and diligent work to present our home well. Yumi created a thoughtful mood board that helped us visualize how the staging would look. She was generous in sharing design advice and honest about what would and wouldn't work, even for areas we planned to decorate ourselves. Mr. Zhuo rearranged his schedule to make sure everything was finished in time and done in a quality manner knowing Jerry's professional standards. He was very responsive, humble, detail-oriented, and knowledgeable.
All the preparations paid off when multiple offers came in. Jerry walked us through multiple strategies, shared his recommendations, and was flexible in going with what we were most comfortable with. Near the finish line, Jerry took the initiative to come up with a solution that got buy-in from all parties and sealed the deal before the weekend. We greatly appreciate him for that!
Jerry's support went beyond what's expected of a real estate agent. Throughout the process, he helped check on our house and even brought quality food to feed our neighborhood cat. We are truly grateful for that, especially knowing how busy he was. It speaks to Jerry's kind character, which makes him even more nice to work with.