As first time home buyers, we were very nervous. Everything was daunting - there were a million pieces of information and no clear guidance... and then came Josh with the Amy Downs Team. I'm convinced that the universe put him and his amazing team in our path because they were exactly what we needed. The first time I ever spoke to Josh, he answered EVERY question with extreme knowledge and details, and it was because of that that I knew we found the right agent. He absolutely went above and beyond, not just to find us our dream home, but to make sure we were educated properly along the way (huge, HUGE deal). Everyone we know that has a house had noted how hard it would be, but honestly, Josh made this process so incredibly easy that a small part of me was convinced we were doing it wrong haha. He was available any time we needed him, he was in near-constant communication, and that's another very huge deal for us. He handled everything from start to finish - and since my husband and I both work full time, we needed that superhero to handle everything when we weren't able to. If you're in the market for an amazing team that delivers (and goes above and beyond) look no further - this IS the dream team and will be our team for life. Thank you, Josh, for everything you did for us - you are our hero. Thank you, Justin, for being so detailed and thorough. Thank you to the whole Amy Downs Team - you all are amazing in every sense of the word. read more

I absolutely cannot say enough good things about the Amy Downs realtor team. My husband and I have had the pleasure of working with this awesome team on three separate occasions over the past year. Each time we have been blown away by their expertise, efficiency, and professionalism. We couldn't dream of going through this process with anyone else. Super big shout out to Jennifer who kept us updated on the paperwork side of things. She was always so helpful and clear and concise about the next step. Of course last but certainly not least- huge round of applause for our realtor- Sheila Nalls. I really can't say enough about her enthusiasm, professionalism, and willingness to always be available. Sheila held our hand through both sales and the purchase of our land. We could not have asked for a more perfect fit for us. We have recommended her to all of our friends and family! Sheila is the whole package. Everything you need and more! I highly recommend the Amy Downs Team! read more

My experience with Jane from Amy Downs' team was fantastic despite the challenges we faced selling my house. From start to finish, their support made all the difference during what could have been an extremely overwhelming process. What stood out most was their dedication to customer service. Jane went above and beyond, even postponing her personal travel plans to assist my family during our house visit in Texas. Their communication was consistently excellent, providing clear updates and thoughtful guidance throughout. The team offered valuable advice that I trusted completely, making a complicated situation manageable. Even when we encountered unexpected hurdles, they handled everything professionally and efficiently. I cannot recommend Jane and Amy Downs' team highly enough. Their commitment to their clients truly sets them apart in the real estate industry. read more

We are extremely impressed and pleased with our experience with Josh Kesterson at the Amy Downs Team. Staring out our search for a piece of acreage in the Southeast Collin county area was daunting. We found Josh as a partner agent with RedFin. My husband and I were skeptical of real estate agents but Josh won us over with his experience, attention to detail and professionalism. We are first-time home builders so we have tons of questions and Josh's vast knowledge of real estate has been invaluable to us. My husband and I have technical backgrounds and tend to have pretty detailed questions and Josh has helped us navigate them excellently! Thanks to Josh, we have found our dream property! read more

We were referred to the Amy Downs Team by our Austin KW realtor. We really didn't know much at all about the DFW area, and were assigned Matt Hilton from the team as our realtor. He was a perfect fit for us. He showed us many houses for a week and when we had to return home he continued to go look at houses for us and FaceTimed with us for the showings. When we decided on a house, we began to also work with Jennifer in the Amy Downs office. Everything was so easy with being able to e-sign the documents long distance. Both Matt and Jennifer were very responsive and easy to communicate with. We highly recommend this team for your DFW Real Estate needs! read more

I cannot rave enough about Amy Downs - Keller Williams Realty. Amy Downs and her team were an absolute pleasure to work with. Their professionalism, personal approach, and expert knowledge was of great value to myself and my family. We had a complex situation which their agency made very simple for us during a very emotional and stress period. What could have taken six or more months to sell our three-generation family home they accomplished in less than three months. From my experience working with real estate agencies in the past, Amy Downs Team - Keller Williams Realty is ABSOLUTELY amongst the best! read more

I would like the thank this team so much! I was an out of state move which always makes things more complicated. Deandria made the move so seamless with awesome video tours of the house and making sure all the paperwork was straight so me as the buyer was always protected. The team gave me cursory calls every Monday just to ask if i had any questions and to see how things were going. I would highly recommend this team and everyone on it because they're definitely the best I've ever used! Without a doubt i can proudly say that i would love to use this team again! read more

Me and my boyfriend needed help and we had a realtor that we tried to work with that would fail with communication and checking on us and helping us find our perfect first home. Having Taylor as our realtor was the best experience I could hope for she was personal and communicative and very helpful. We moved into our home today and it was all because she took the time to help us find it. I will always refer this team to whoever ask. Emily was someone else who was helping alongside Taylor and she was sweet and made sure to answer any other questions as well.!! read more

My husband and I listed our house the end of January and it sold the first of April. Our realtor Sheila Nalls and the Amy Downs team were amazing. They took the time to answer all our questions and kept us updated throughout the entire process. I got weekly calls and regular emails and was shown the task completed as well as how many views the home received. I really appreciated the professional pictures and that the listings covered so many areas. I highly recommend Sheila Nalls and the Amy Downs team to anyone looking to list a home. Christine C read more

My husband and I worked with Sheila from the team and she was phenomenal. Buying a house right now can be difficult for two first time buyers but Sheila was patient through every step. She knew exactly what we wanted and was honest with how she felt about each house we saw. When we finally won our bid, she and the rest of the team were extremely helpful with each step and made us feel so much better about our decision. We will definitely be using this team in the future as well as recommending them to our friends and family. Thank you Amy Downs Team!! read more

We had a horrible time initially with our first realtor and lender giving us bad information and making empty promises. Fortunately through a recommendation we found Josh Kesterson from Amy Downs. He come highly recommended and the reason was apparent almost immediately. Walked us through step by step which is important your first time making any large purchase. Very dependable. It's been weeks now since we purchased our home and hes still in touch. Great job! read more

The Amy Downs Team did an exceptional job assisting us with the sale of an estate. Their expertise and innovation were instrumental in achieving a competitive sales price for the property. Our realtor, Sheila Nalls, worked diligently with us and the buyer's agent assuring a fair price for the property for everyone involved. We had regular Monday check-ins with Jennifer Spinabella who coordinated with team to keep us informed, consult and assist us. read more

We worked with Josh Kesterson (on the Amy Downs Team) on our most recent purchase. He was awesome! He was ready and willing to help us if it was within his power. He was very responsive and has remained so even after the sale.We looked at numerous homes and when we finally landed on the one we wanted he guided us through the process step by step. Not to mention they roll out a literal red carpet for you at closing! read more

Amy and her team did an excellent job helping us with the sell of our property. Amy, Korin and Jennifer masterfully handled every step of the process. Their level of real estate expertise is impressive and their ability to negotiate and communicate with all parties was exceptional. The end result was beyond our expectations, We are very grateful for them and will definitely recommend them. read more

John Parks, Emily Downes, and the rest of the Downs team were just amazing at making us feel like we were supported and backed by them from start to finish. Their customer service is impeccable, and anyone who is able to have any one of the team members is a lucky buyer/seller. I'm so grateful for them and they made the process seamless!" read more

We started the process with the Amy Downs Team and March 5th & were sold and closed by April 20th. They were there every step of the way. Deandria is a wonderful agent & Jennifer made sure the transaction ran so smooth. The communication was great and we knew what was happening at all times during the process. They are our go to team! read more

Amy Downs and her team are true professionals! I have had bad experiences with other realtors who only wants to collect their paycheck. Amy is a extremely knowledgeable, knows her market and is an awesome negotiator! She looks out for her clients interest. Thank you Amy and team for another successful closing!you girls are the best! read more

The Amy Downs team was amazing during our first time home buying purchase! They kept constant communication all throughout the home buying process which made my wife and I extremely happy. Anytime our friends or family asked who we used, we always have nice things to say, I can't wait to use them again!! read more

Korin and the Amy Downs Team made our house hunting and buying process easy! At times I felt very overwhelmed with the process, but they were there to answer any and all of my questions/concerns. They truly listened to our wants and needs to help us find the perfect home! read more