Victoria was kind and very informative. Brian called and I promised to call back, and he didn't…read morehesitate. I called back and easily gave Victoria the new debit information over the phone. Excellent customer service!

Estella and her staff make this a great place for financial transactions. They always make you feel…read morewelcomed and provide you with outstanding customer service.

So I originally gave this place 5 stars however , that just changed when I was called a few minutes…read moreago by the manager of this place and asked if I was interested in getting another title loan due to my good business. Her name (the manager) is LILLY btw. She's the BIG one that works there. You can't miss her. Anyways, when I picked up the phone and said hello, she asked me how I was doing and I was doing like 3 things at one time and accidentally responded by saying "hello" again. She laughed at me and said "okayyy" like I'm dumb. I was very offended. And when I brought it up she just cut me off and says "ok" like she was gonna hang up on me and didn't care. SO rude! I was actually gonna go to these guys again but now I'll take my biz elsewhere.

Yasmin worked very well for us and has a sparkling personality…read more She explained title Mac's policies and the contract details perfectly in very clear detail all with a smile on her face. Will definitely recommend. Very friendly staff

They are not helpful at all! RONALS which works at the 9319 Highway 6 South Suite B Houston TX…read more77083 was not willing to assist prints out a paper and tell you that you have to call the number for assistance. Called the number Shakiria tells me that I need a secondary identification with a picture and date of birth in which the state Texas only accepts your social security card, birth certificate, expired id as a secondary id. They basically give people the run around with hen there really in need of assistance! I do not recommend!

Stopped in the Cash Store and had the pleasure of working with Denice. She was fast, efficient, and…read morefriendly. Great doing business with her.

Terrible system they have to try and make your payments over the phone very unprofessional and…read moredon't recommend this place to anyone else.

From the owner: ACE: Earning Your Trust since 1968; Products and Services Payday Loans; Get help with unexpected…read morebills, emergencies, and other short term cash loan needs. Check Cashing. Have a check that's hard to cash? We cash most types of checks. Other Services: Bill Payments, Money Transfers, Prepaid Debit Cards, Money Orders, Direct Deposit/Payroll, and Prepaid Phones Payday Loans NOT offered in AR, AZ, CO, DC, GA, MD, NC, NE, NM, OH, OR and PA.

So I'd give this place a ZERO STAR Review, but Yelp doesn't allow for a ZERO Star Review. This is…read moremy second branch I e been to and both experiences were fairly different. I went to the first one at 5815 Gulf Fwy Suite B360, Houston, TX and was approved for a 10K loan but was not aware that some of the documents were necessary for approving the loan were not received. I had to travel back to Hawaii and was not aware that my ID was not properly uploaded into their documents and that even though Sylvia took a photo of my ID on her iPad, and I uploaded a photo into their portal as additional information requested. Long story short, I wasn't notified in enough time that my photo came out "blurry" and by the time I spoke to this branch and tried to submit the documents, the loan kicked out and gave me a declined notice. Keep in mind, I was already approved for 10K and was just missing my photo identification even though this branch took a photo of my identification at the branch. What also was upsetting was that every time I called this branch took speak with Sylvia, I kept getting the run around... and with the time difference between Hawaii and Texas, I was always missing her or she never returned my call, or their branch gave me some excuse that she left early or she wasn't there, which was frustrating. At the end of the day, after going back and forth with the branch, I learned that the "system" kicked me out and auto declined my loan due to not uploading my ID in time. Mind you, Sylvia was hard to get a hold of during this entire process and while I was in Hawaii due to a family situation with my parents getting into a car accident. I am back here at this branch and wanted to try and give them another chance at applying for a loan. It's the holiday season and a loan would help out as far as Christmas shopping and staying ahead with our bills. I walk in and speak to Juana who takes my information. I also ask her about the Military SCRA department and she goes on to tell me that as long as she has been here with OneMain, they have never heard of offering a lower rate with being Active Duty Military. Her branch Manger chimed in and said that she's been with OneMain for 5 or so years and never heard of that. I begin to tell them that they may be misinformed because my husbands loan and the loan that I previously had was under a lower rate to due my husband serving as active duty. She (the branch manager) kept insisting that my information was incorrect. And we both eventually leave it alone after I stated that the current loan that my husband has and the previously paid off loan I had was under a lower military rate. She (Juana) asks for all the other information, like how Sylvia did and proceeded to tell me after all my documents were in that I was offered a 13K loan with a 27% interest rate, or somewhere around there. Mind you this was after everything was uploaded and we are sitting at one of the first desks as you enter this establishment . Juana then walks me to the back office to finalize everything. I was in the phone with the OneMain Financial Branch in San Antonio, as we have a loan out with them and are almost done with paying it off making a payment to the San Antonio Branch. And asked if they can provide me the Military Rate Department or their SCRA department and the San Antonio location was happy to give it to me @1-844-859-1878. Since I'm in the phone, Juana keeps walking back and forth from her front office desk to the room in the back where she put me in. Here I am thinking wow, great...I came in requesting for a 15K unsecured loan and they offer a 13 K loan. Not bad and could be worse, right!?!? So I walk out to inform Juana that I'm finally off the phone and she comes back into the room in the back where she brought me. She then proceeds to tell me that based on the information I provided, I was only able to get an unsecured loan amount for 4K. I didn't understand that after providing all the documents, the loan offer went from $13,000 to now only $4,000. I was flabbergasted to say the least!! And instinct was telling me to just decline and walk off, but they already made a HARD PULL on my credit l, so I decided to sit and hear out the terms of everything. So as she was going over the documents with me, she was a bit forceful and aggressive when I asked her why on the computer screen did it say that I was putting my car as collateral? She was like, I need toy to click this option to see the offers!! I was like ok - first you tell me 13K, now I'm down to only 4K and the PC screen shows that I'm putting my car down as collateral for a 19k secured loan? I'm now all sorts of confused. And instead of being pissed off with the 4K offer and just walking away, I decided to go ahead and take it, since they already made a hard pull on my credit (offering me an initial 13k when my credit was pulled (after receiving notification from my credit

From the owner: OneMain Financial has been a trusted personal loan lender for more than 100 years and is proud to…read morehave served millions of customers nationwide. Get a personal loan to help with debt consolidation, home improvement, major purchases and more. Our local team is ready to work with you one-on-one to find a solution that works for you.

4.26.24 Not to much to say about Members Choice Credit…read moreUnion. I have been a member for over 30 yrs. They have locations in Houston and Katy but not anywhere else. And for that reason I don't bank here often. (Over an hour drive one way, ugh) The gentlemen was friendly and polite on my visit. I do like MCCU, just needs a location in Magnolia/Tomball area.

I'm never one to leave a review but I want to save people the trouble. If I could give this company…read morea negative star review that's what I would leave .i have been a loyal bank member to this bank for almost 14yrs . And for the last 6 years I have recieved nothing but trouble .im writing this issue because this isn't the first time the bank has done this to me and I refuse for them to make money off of anyone else . (Sorry this is long but please read). On July 1 my husband wrote me a check for $1500 that I deposited into my account. They made a mistake and put two additional septate deposits in my account for $300 On top of my $1500oricinal amount one of the $300 came out of my husbands account because they cleared the check for $1800 instead if $1500 on my husbands account (leaving no trail so I had to send a email to prove to the one of the $300 amounts was from his account. Then on August 4 the 3 they took out $300 with out calling , holding or placing pending on a $300 amount . They just took it . When I called they told me that it was to correct an error on there mistake .-and that they were going to take another $300 for the other $300 that was added to my account . When I had proven that it came from my husband through emails and talked to 3 separate agents to which all replied and told me they had no members ad numbers . They told me that they would place a hold on my account until I could gather funds because if would over draft me just to wake up the next day and be negative $195 This bank has been very unprofessional not to mention unfriendly . They don't work with you when it comes to taking money that they messed up on they blame it on you because you didn't catch there mistake . When I went in to cancel my account the manager wouldn't even look me in my eyes they don't take you to a private room they collect all personal info at the front desk. While I was standing there with my mom as a witness they had peoples private information bank loans, bank accounts , name , amount . Everything sitting on a paper on the printer at the front desk. So please please please if you have a account with this company close it and run and if your thinking about coming to this bank please let this be a review that set your decision andRUN .because this company made a $600 dollar error that the customer had to pay and it cost me overdue funds and $600 to fix and I'm the one that ended up screwed!!! Told me the (300) that same from my husband would be in his account within 5 business days .that we should see if pending in his account on Monday..so please watch out this franchise is always dealing with fraud and the.bank it's self is full of fraudster, liars and unprofessional work.so if I can help you ... Run away as far as you can go anywhere else avoid this place

I was recently in an accident and my car was totaled. I applied with Houston Police Credit Union…read morefor a new vehicle and got approved the same day! The process was smooth, easy, and stress-free, making a tough situation much easier to handle. Highly recommend their team for fast and professional service!

I am officially done with this credit union. Once again I have been turned down for a loan that I…read morereally needed after the passing of my grandmother and to get my vehicle back on the road so that I could stop renting a car to get back and forth to work and my doctors appointments. If I would have been able to get a loan I would have had my car back on the road and the loan would have been paid off and I wouldn't have to depend on a payday loan. I used to speak very high of this credit union but now I will never give HPFCU any referral and will drop them as soon as I finish paying off my car. So please avoid this credit union they do not care for their customers .