Do not accept a check written on this bank if you intend to cash it…read more Their policy is to not honor checks drawn on their accounts when presented at their teller window unless the payee has an account with them. If you deposit a Middleton Community Bank check(s) at your bank, and are in the habit of not taking the time to sign the back of each check because you process many checks, (retailers, landlords, etc.), you will find the checks written on Middleton Community Bank returned and deducted from your account along with all the usual bank fees (and NSF notices on checks you have written against the funds you assumed to be available to you). I have no problem with the other thousands of checks I have deposited, but then this is the first check drawn on Middleton community Bank I suggest you bank with the UW Credit Union if you want an excellent deal with the minimum of hassles if you do not specifically need a commercial bank. Their fees are lower, loan interest is lower, and they are much more conveniently located.

I get wonderful service if I go into the bank to get services at the Middleton branch. I also get…read moreefficient service at the drive up window. The tellers listened to my specific needs and were able to form fit the money service requests to meet our families needs. However to be fair, I travel extensively and need to do banking from other states in the US. When that happens the service goes down to one star. I have repeatedly been unable to get transactions and financial informations from the Credit Union over the phone. The staff at the call centeris ill equipped to address financial issues consistently. From now on I will take the branch number with me when I travel, because the call center consistently, I think, does crowd control and the ultimate service ends in a dead end, a huge waste of time, and frustrating .Most of the time I just love being a UW Credit Union Member. Just not when I step out of the city. While overall the Credit Union does great service, the call center should be avoided.

When things change, it is not always a good one. I had been a customer of UWCU and Summit before…read moreSummit was called State Capital CU. Back when Ron Dayne ran the ball for the Badgers. Now, this year, they get a new system. I move back, it stopped my card access to check me for fraud ID. Had to change my accounts to not get new fees. Then applying for a mortgage, I was denied a VA loan and asked to call Fairway. Nice students run it, but the mortgage is what sent me to another bank. We are told a credit union would be the best place to go. But, if Old National (Anchors), USAA, Bank of America and a few other mortgage brokers approved me at the same rate.. what gives? Please do better. I am not going anywhere, but more loyalty would be greatly appreciated

Tried to transfer my senior mothers IRAs to Schwab, but it didn't go well at all. Called local…read morebranch in Middleton but number goes to a national call center. Attempted to make an appointment to meet with them but apparently the call center forgot to tell the local office we were coming. Got there and they had no appointment scheduled and really didn't want anything to do with us. We waited a while but after no one really wanting to help us we left. Major disconnect between whoever takes the calls and schedules the appointments. Walk ins clearly aren't wanted or accepted so don't even try.

Probably the best kept secret in personal banking. You will not find a better personal bank…read more Checks are free. On-line banking is top notch. Free OFX connections which give you the state of the art web interface. They pay all my ATM fees regardless of how much or from what bank. I never get charged fees for anything. There is no minimum balance. You get a brokerage account when you open a checking account so you can buy stock or funds if you want but its not required. You can even open multiple accounts and have them linked together which is very helpful if you have personal and business transactions. Best of all, the people at the Middleton branch are terrific. Christine will know who you are and help you with anything regarding your account. She will greet you by your first name when you call. While they provide most banking activities, they cannot cash checks or take cash as a deposit. But keep in mind you can use any ATM for your cash needs and get reimbursed for fees.

Look 4 stars for customer service at the Drive Thru…read more The young guys here dress like old school bankers - real suit coat and tie. Look, I appreciate it. Takes me to the times when I was a little girl and people dressed for work. (No, I'm not 60+) Anywhoo, they don't get an attitude when I'm making a commercial deposit and have no idea of the account number plus they have to spend extra time finding the account because there are several housed under one main account.

I've banked with BMO for about 15 years now I have both my personal and business account through…read morethem. The teller today was absolutely rude with me when I was telling her which deposit went into what account (mind you I had a post it note with the same information) when I asked her for my deposits back so got very upset and said I'm just trying to help you! Well ma'am you are being very rude and very unhelpful

I really like having a local credit union. If something needs to be fixed, it's easy to go to your…read moreneighborhood credit union and talk about it personally.

This location has SAFE DEPOSIT BOXES!!!…read more They have good service and steady personnel. I don't like the change over of staff on a frequent basis. I don't know...it's not like I have money but it's makes me suspicious. Meh ~ Back to the review: They keep cool water, have 2 newspaper stands in the foyer entry, a US mailbox out front, Drive thru, folks know you they provide above and beyond service, and it's in a great location. Easy in and out, parking available, close to campus but close to the westside of living. Trust me... this matters in Madison. Especially around campus. P.S. They are smart to just never open on Football Saturdays - one would think this is an inconvenience but it works in MADTOWN.

Great rates and efficient, speedy, friendly workers. Tami was great to work w on our car loan.read more

From the owner: Members First Credit Union looks forward to serving anyone that lives or works in Dane, Rock or…read moreIowa counties. We are a not for profit financial organization that has been serving members since 1955. We specialize in savings accounts, checking, consumer loans, and mortgages.

I was a customer of Capitol Bank for 23 years. I always felt like there was a yoke around my neck…read more I received no help during covid from this bank, although I was able to get two low interest SBA loans for my S corp and my LLC, as well as grants from Dane Buy Local. They continuously set the loan renewal for short periods, charging exorbitant renewal fees. It was especially difficult during the economic downturn of 2008. They even tried to foreclose on me, even though I had never missed a payment. I went with Capitol Bank because Todd Geltemeyer, who I met through an economic redevelopment coprporation, had transferred to Capitol Bank. He eventually left, but I was roped into the loan, with little option to transfer to another bank. I have finally been able to switch to One Community Bank and have received excellent service there. I wasn't even able to access my account online with Capitol Bank, whereas, with One Community, my payments are automatically deducted and I can check my payments easily online. I would recommend going with One Community Bank for all your business needs.

The service here is always great. They treat you like a person and not just a number. They're…read morealways willing to help you work something out if their banking products aren't working for you. I highly recommend them for basic banking and mortgages. They have a great "community" touch to all their transactions. I feel better here than at a big bank. Most employees have been there 10+ years which makes developing relationships there a long-lasting experience.

This bank is horrible, I have my mortgage with them and multiple months throughout the year I have…read moretrouble paying even though the money is in my account and you get no notifications if something is messed up. They do not work with you to solve any problem and their automated system is severely lacking verses other banks in the industry. Avoid if you can.

I called the 800 number to inquire about a new construction loan for a side-by-side condo. The…read moreagent said they handle that type of loan and arranged an appt with a nearby branch. We received an email from the branch describing the paperwork required for our appt which included tax info, pay stubs, etc.. We arrived at the appointed time with our paperwork and within 2 minutes were told that they do not finance multi-family new construction projects. My first and only thought was "don't tell us how you do business .. tell your employees answering the 800 line how to do their jobs".