(O&A). ***** (A)( over and above) service by Susana,…read moreSamantha. and each and every cashier I that have come in contact.with. They make you feel right at home while still being very orofessional. Also like to recognize the guy at the outside teller window. The tube was brand new to me and that day I had severe gout in my left hand and could not even button my shirt, or open the tube. I came inside and he showed me how easy it was, and did not make fun of me. Went and got the gout fixed but not the embarrassing moments. Thank you ***** Five star to the entire crew and management of the Regions Vineyard Branch My favorite motto for at work or home "If you are not having fun, you are doing it wrong"

Unbelievable slow. Tellers seem brain dead. Having lengthy conversations AFTER transactions are…read moredone with long lines. Horrible customer service. As an Oriental I was offended that there were no black white or Asian employees All Latin. Seems like discrimination Bank elsewhere

Naples branch manager is a wonderful person chase on the other hand, lack of professionalism,…read moreunaware of how a customer should be treated. Monday place a transfer order at the branch staff very helpful. call Monday night. They were the transfer. The conversation went nowhere. Treated me like a criminal provided different transfer information still declined then by Thursday they had frozen my account. Basically they indicated I could not use my money. I'll emphasize my money never in my entire life. Have I experienced this. Second conversation with Chase corporate again went nowhere, aggressive disrespectful, and presumptuous was how I was treated. Decided to close the account that was Monday call back. They have not approved it. They needed another signature. Really it's my money by the way the $$50,000 transfer they refused I lost a $20,000 gain off the transaction that they refused to allow me to use my money. Infuriating to say the least you are pitiful.

An well deserved kudos to chase bank at marco island for assisting me to open my account did not…read morehave an appointment they assisted me beyond measure

What happened to good old fashion customer service? When you get turned down service after walking…read morethrough the door is quite disheartening. Sure, it was a few minutes before closing time, however when I worked at a bank we opened our doors 5 minutes early and definitely took time out for our clients regardless how late they walked through our doors. Sounds like this office needs more customer service workshop training to be reminded that clients holding accounts and having loans through your institution is guaranteeing your employment. Your customers should be treated with respect and show appreciation that they chose your institution for their financial services.

They were friendly and nice. The plaza is next to a Publix and several restaurants and other…read morebusinesses.

Subject:Discrimination :…read more Wells Fargo bank customer services unprofessional discriminated asian american,due to lack knowledge of corona virus.Here what happened;I went to the bank this morning to make a deposit.There was a line about 3-4people were waiting,two people were in front of me, soon they done.I was next,I came up to the counter and made a deposit,once I finished started to leave,I heard that the customer services name: Kim told the two older that "hold on!let me spray disinfected and clean the counter first"Soon I heard that,I was so upset and learned how to calm down and walked away.So, for a famous bank (Wells Fargo) like this and treated customer like that!!!!No good!!!

Check n Go team is the BEST place to go to cash your checks. Great customer service. Helped with…read moreany questions I had and I was very polite as well. I'll def keep comming back