the most unprofessional disorganized office I have ever worked with. I have auto pay with them on…read morefour different policies. one of them we had five phone calls and two emails about my credit card auto pay and I still recieved an email stating that I had a payment late. the next email from state farm said canceled, the next email said reinstated. Now weeks later I get a text asking if I want that vehicle on auto pay every six months I need to give them permission?????? I don't like to leave reviews however I am beyond done with this office.

Shakira is the best office assistant and gets the work done in a timely manner. Conscientious and…read morehospitable agency.

I am writing this review specifically regarding just one of the agents at Galt Insurance, Lindsey…read moreRounds. Ms Rounds poor communication skills and lack of organization resulted in my home owner's insurance being cancelled without me being notified. My home in Naples was uninsured for over four months and I had absolutely no idea. I feel very fortunate that nothing happened to my house during this time, it could have been disastrous. Feeling panicked I asked if the policy could be reinstated and was told that they do not insure uninsured homes! Ms Rounds assistant claimed that emails had been sent pertaining to the cancelation. None were sent. No phone calls were made. They claimed the insurance company contacted me by email, which they had not. I do not live in Naples full time and apparently a letter had been sent which of course I didn't receive. I have finally received the reimbursement from the insurance company for the premium paid for the discontinued coverage. I would also like to point out that the inspection for this policy was in April and I was not notified of needed roof repairs until three weeks before they needed to be complete. They we're completed and photos were sent to her office as required. As a side note, my new carrier State Farm completed inspection and had results to agent within two days. Either this agency needs more reliable inspectors or Ms Rounds simply failed to notify me of inspection results until the last minute (after I had gone north for the summer and had to scramble to make the repairs.) My gut tells me the latter occurred. I have waited a week to write this review, thinking I might hear from Lindsey Rounds apologizing for this incident. I have not heard from her, hence this very negative review on perhaps the worst negligence in customer care I have ever experienced.

We received a quote from another company to insure our home in Naples. We almost fainted at the…read morecost! My neighbor told me about the Galt Insurance Group and her agent, Kristen. We met with Kristen yesterday, and we moved our home and flood policies to the Galt Insurance Group. The savings for insuring the home is literally HALF of what our current carrier was charging. We were also able to transfer our Flood policy over to the Galt Insurance Group. And so both policies are now with the same agency and carrier. Kristen was so wonderful to work with. So responsive, knowledgeable, and personable. We HIGHLY recommend you give them a call.

I used Rosier insurance for the very first time this year. My neighbor recommended that I receive…read morean additional quote from my original insurance agent. Rosier came back saving me over $2,000 and I had better coverage. Kristin the agent was so helpful and professional. I would tell anyone that is looking for a new agent go directly to Rosier Insurance. They are the best I ever dealt with. Lou G

This agency frankly has given me the worst service I have ever received. I would leave them in a…read moreheartbeat if I could. But since they wrote my Homeowner's Policy I am STUCK with them.

The whole insurance process was very easy. Julie was professional and knowledgeable. Great office…read moreto do business with. Bob W.

Have used State Farm for 15 years and never had an issue or a claim. Unfortunately Irma has changed…read moreall of that. Julie and team have expedited our claim in less than 2 hours. Thank you.

I was in a bind as I had to take possession of my aunt's vehicle on her passing, but her auto…read moreinsurance was membership-based, so had to find an alternative on short notice. In another complexity, the auto title had passed from my aunt to her trust, making it doubly difficult to find a company that would insure the car. Michael responded to my inquiry immediately and worked to find a solution to my issues: New policy, Trust ownership, sufficient liability protection, and advice on temporary storage. I was insured in less than 2 hours after my initial conversation after having spent a full day looking for help. The follow-up from Michael has been speedy and attentive. I received my printed materials within a few days from State Farm and he checks in regularly to make sure we have the right coverage in place. He has been an amazing insurance agent in the short time I have known him.

Although Michael doesn't provide insurance in the area where my condo is, he was very helpful and…read moreinformative. Also quick to respond!!

I first began using James Stockman In 2006. Always 5 star service. Then - I tried for a few years…read moreto do our taxes on my own using downloaded software. Silly me. Not ever again. My husband and I both have self employment income and James always guides us with the existing IRS guidelines that we do not even know about. You get what you pay for and he is reasonably priced and worth every penny. He is conveniently located in mid/north Naples off of 41 . I picked up our returns last week and took photos. Haha!

James Stockman is the ultimate professional tax preparer. His painless process has allowed me and…read moremy company to streamline our income tax filings. As a result we have pleasantly maximized our income tax refunds and I have found this is a direct result of Mr. Stockman's income tax acumen. Mr. Stockman's call to duty and personal customer service allows him to be the consummate tax consultant. I have referred Mr. Stockman's services to a number of my colleagues and they too have enjoyed the same fine treatment. I would highly recommend James' services to anyone.

Buying a home from another state can be daunting. However we found Larry Utterback and team to be…read morevery thorough and gave us great peace of mind throughout the entire process. Our realtor Taylor Stewart connected us and we could not have been more pleased. Highly recommend!

I have now been going here (Stephanie Cox) for six years. I am now 74 years old and I have yet to…read moresee any accountant do a better job. Knows all recent changes, is fast and courteous. Five stars are just not enough for Stephanie. Walter Reedy Naples Fl.