I always go into this location and they are always so helpful, however today put them over the top!…read moreI went in and asked for a bulb for one of my blinkers, Jeff, one of the managers, pulled it up and found it in store for me. Before he rang me up he asked to look at my car to see if he would be able to get to it to change it for me (I was prepared to do it myself)..he pulled out the old bulb and noticed that it wasn't bad but instead it was just loose and therefor had a bad connection. He cleaned it out and tightened it back up for me and he even checked all my other lights and blinkers before I left AND DIDNT CHARGE ME ANYTHING!! I will forever continue to use this Prien Lake location :)

I visit O'Reilly's Automotive quite often. That far from my house. And sometimes I prefer to go…read morethere then AutoZone. One morning it was very cold and I went to start my car and it hesitated I didn't realize I need a battery. Once I got to work I heard in my research online found a battery at O'Reilly once I got off I headed there to purchase a battery. Once I walked in the store was packed with people that was a nice gentleman that asked me if he can help me I told him that I needed a battery keep mediately came over and gave me the options of batteries that I could choose from. I asked him if he could possibly check my battery to make sure it was good or not and he said sure. He came right out then the battery check-in realize my battery was bad which I already knew. He then went inside got the new battery for me I went on and pay for it I asked him if he would come out to put the battery in the car for me. He replied if you can give me a few minutes I'll be right out let me help to get the customers out of the store. Once he was done with the customers, he headed out to help me install the battery in my car. He was nice courteous and the service that I received was fast and impeccable once he was done he asked me to go in and start the car to make sure everything was fine. I also love going to O'Reilly because they have the California Scents air freshener that I like the ice and every so often I go and I check to see if they have my favorite air freshener I will suggest anyone that's having problems with their vehicle to head on to O'Reilly and get the best customer service you've ever had. Great place, Great Service.

Staff was super friendly! Charles whose a veteran went above and beyond to help me with my battery…read morereplacement. My car's battery is a little tough to change since it's located passenger side firewall under a plastic panel. It took little time for him to replace it! He was extremely patient and knowledgeable for answering all of my questions since I don't know much about cars and turned my bad week into a good one with his sweet soul! Great customer service, will definitely be back.

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

I've dealt with LC Toyota's service department but this week was the first time I had to have a…read moremajor repair on my vehicle. I was totally nervous using a dealership's service department, because Dodge messed me up bad. (I had a dodge years ago, but I have a Toyota now.) Toyota in Lake Charles took my car in quickly the other day and was so kind and courteous. They even charged less than originally quoted. That makes me feel better ...like they won't charge for extra stuff or try to find more wrong just to make more money. My car came back today in great shape and I'm glad. I will continue to use this service department.

I am looking for me a cheap dealership! I am looking for my son a job on his car that he got from…read moremy momma!! Thank you very much!!