These guys were very helpful which meant a lot to me when I had vehicle issues half way across the…read morecountry from home. They were open late for me to check and get the parts I needed after letting me use their code reader to find the problem. I stopped back in the next day after completing my repair and again was treated very courteously by all the employees. One of them even helped explain to me how to get to the right screen on the code reader while he was on a break. Thank you for great, friendly service, good parts and supplies and getting me back on the road quickly!

Great staff always there to help very knowledgeable on parts and cars when you come in they know…read moretheir stuff, and will even help with minor repairs on your vehicle, and prices are decent, best of all ask for a military discount!!!!! This company honors the country's vets and that's enough to feel appreciated to me!! Plus 10% isn't nothing to sneeze at either!! If your on the east side of town drop in and pay them a visit!!!! Don't know about autozone I'm sure they are decent in price and they give a discount as well but these guys and gals have always been good and honest to me in the store keep it up!!!!!! And you will always have my business!!

I've utilized this O'Reilly Auto Parts store several times. Every time, they've always had what I…read moreneed in stock. It's conveniently located close to where I am. There's also an Auto Zone and an Advance Auto Parts near by, but O'Reilly Auto Parts is really designed with the mechanic in mind. They don't have all that gimmicky stuff in your face when you walk in...they know you're there for some auto parts...not a plastic diamond-plate Sponge Bob flashlight.

these guys are pros nothing but good here !!!!!!!!!!!…read morethis place fixes the other things the rest of shops cant!!!!

Thank goodness for Ronnie! Our serpentine belt broke on a lonely country road late at night. Ronnie…read moreanswered the phone a little after 7 am the following day. We set an appointment for 9 am. By 9:20 he was finished. Completely reasonable prices, great customer service and super fast. We were back on the road in no time. Thank you!!!

They have reopened from the flood, new location! I still…read morehighly recommend them! Good people, Ricky does great work, honest and a clean shop is always impressive.

I am very disheartened to hear that VJ's business was destroyed in Hurricane Helene. For the past…read morecouple years, I have been going to VJ's for all my car troubles. I'm a med student at ABtech, so money is very tight for me at the moment. VJ's was always accommodating, honest, and trustworthy when accessing any work that my car needed. Everyone that works there is super friendly, genuine, and kind. I never felt that I was getting ripped off. A repair that would have cost $800 at the other shop I went to cost me only $200 at VJ's. I hope to hear that they open in a new location, as I will do all I can to recommend them to friends and help bring them business in this time of need.

I had been looking for a shop willing to do a differential oil change on my Tesla Model S. They we…read morewilling to take it on, gave me a loaner car when the correct oil was not available. I really feel like they went the extra mile for me. The customer experience was excellent. As a former Volvo mechanic, I rate their shop as A+.

I decided to try this shop, even though everyone said they we're overpriced and had an overblown…read moreopinion of themselves. I inquired about a radiator flush on my meticulously maintained, collectible 2001 AWD Chevy Astro Van. Within seconds, I was told that the age of the vehicle does not adhere to the standards of their shop! What a bunch of arrogant West Asheville Bougie Snobs! With that kind of attitude, I'm very happy not to spend my money there...

I would say that when I came in I was welcomed right away. Fernando went above and beyond with…read moreworking this out with Lyft. He spent a lot of time chatting on the phone with the their insurance company. Along with making sure to let me know what was needed. I also witnessed him with all of the other commuters as well, and he was so warm welcoming and friendly to all of the customers!! All the work done on the vehicle was smooth and easy. The vehicle is driving smoothly. They performed all of the maintenance that was needed on top of receiving a free oil change for one small mistake that they made. I would definitely come back to this location and would love to have Fernando welcome me in with his big warm smile!!

After speaking with the representatives at firestone and with them having full knowledge of the…read morevehicle size and type we ordered six tires for our full-size F350 Dooley. Having to wait until the next day for delivery, we arrived and then was told they can't lift the truck. This was concerning considering they had all the details of our vehicle make model and size. I contacted the store to get clarification on why this took place and the representative Bre decided to be sarcastic. Then immediately placing me on hold. A few minutes later, the store manager got on and only made excuses for her employees. I would go to another auto repair tire shop because obviously Firestone does not know what they're doing or how to be respectful to customers when you're wrong. This Only wasted my time and money to make continuous trips over to Firestone when they could've told me this on the first phone call.

I've been taking my car here for 6 years; their service is Excellent and I fully trust their…read morediagnosis when working on my car. I recently bought a used Subaru Outback from Carvana and didn't commit to buying it until they checked it out. They gave me a list of things they thought Carvana's limited warranty should fix (The limited warranty company had a contract with Firestone), Firestone agreed with their list and fixed everything at no cost to me. Sweeten Creek does not work on high end European vehicles, but does an outstanding job on everything else.

Make a reservation. I had them do my annual inspection for the last 2 years they are fast and take…read morecare of submitting all paper work to DMV.

5 stars based solely on customer service alone!…read more Hip-hip hurray! for the only automotive place in the Asheville area that was able to hold tire chains for us based on a phone call made! They made our winter vacation possible.

I had some work done to a gear box and was told one price. When I got there to pick it up the price…read morewas $70 more. The manager/ owner just walked away when I started asking why. He did not even care. The employee was also very rude about it when confronted. Would not recommend this place to anyone