They fouled up on installing a cabin air filter in my Corvette and caused $2400.00 in damages. I…read morewould think long and hard before I would trust them in servicing anything. Just imagine it could have been a critical component that caused a deadly accident. They don't stand behind their mechanic's work.

EXTRAORDINARY ... As always ... Service Representative "PAUL" very knowledgeable and courteous…read more Highly Recommend Harry's On The Hill

Fast, efficient, friendly and professional! Thank you so much! Now I feel safer going through this…read morewinter in this hilly terrain!

I have been doing business with Mike Byer automotive for about eight years and I would trust them…read morewith my car, my wife's car, my mom's car, etc. etc. you get the idea. If they tell you your car has a problem, you can pretty much rest assured that it has that problem. They may not be the least expensive repair shop in Asheville but the value and trust are worth far more than dickering over a few dollars. If you want someplace to take your vehicle that you know you don't have to worry about being treated properly, bring it to Mike Byer automotive.

My 2001 accord was having issues starting. I had to have it towed in and of course it started once…read morethere. I needed a couple of other things done also and asked to just keep it and try starting it. After it sat the weekend it finally would not start. It was the fuel injection relay. They had it quickly repaired and not as expensive as I had thought. Thank you guys again!! They replaced my timing belt years ago for half of what Honda was asking!!

After lots of time reading online Honda info, I followed a friend's advice and called Asheville…read moreHonda Acura Service to get some information about a potential used car purchase. Joey did a little research and gave me information about the cost of two potential repairs that one might expect with the vehicle that we are considering purchasing. I could tell that he knew what he was talking about. He explained that they could look over the vehicle. We will take the car here for repairs if we get it. It's so nice to talk to a real person with knowledge, and I appreciated the morning phone call with this business.

Tow truck driver recommended em after being stranded on i40…read more Barbara got me going Monday morning and all parts and repairs installed by Tuesday and back home I went. Thorough inspection on other items of future concern as well and quality parts used. I Would recommend them.

My friend and I were broken down on the side of the road for hours waiting for a tow from USAA…read more After the third tow truck from USAA canceled on us we were a bit nervous about our next steps. We called Black Mountian Automotive and with out hesitation they had a tow truck on the road and got us with in 20 minutes of hanging up. They took us back to the store and repaired our car and sent us on our way. While we were in the store we had the chance to talk to the kind woman behind the counter and met her dog Winn-Dixie! They allowed us to bring our dog inside as well. They stayed open to finish our repair and make sure we were all okay. We also got to buy some earrings that the owners mother made! Everything about our experience with this shop was excellent and I highly recommend calling them if you are ever in a bind.

Sooooo my husband took my car to a Take 5 in Charlotte to get an oil change. They forgot to attach…read morethe engine cover or whatever they unscrew at the bottom of my car in the front. So the shits been scraping the ground. This past Friday I take my car to Firestone in Huntersville to get it fixed along with a few other things. Unbeknownst to me until I hit a bump on the way to Asheville for my birthday weekend , the shit is still hanging and scraping the road as I drive. Fast forward to today. I call Coxe this morning. They're crazy busy so I don't have any expectations. I call my husband to see if his friend who owns a shop about 45 min away can get it done. He can. I dont wanna have to drive out there just yet so I bring my car to Coxe like they advised. As Cat mentioned before it may take a minute to get to my car. It's all good. I'm waiting for only 2 min or less and Cat at the front desk told me they'll get to my car real soon once a lift opens. In literally less than 6 min my car is in the back. Wow! Also waiting in the lobby and the other lady is vacuuming asking me if she's disturbing me. Just friendliness and kindness all around. Then Aaron comes out and tells me that the front piece was being held up by zip ties. Thanks Firestone! Rather than telling me they need to order the parts from Honda like Aaron said, they pieced my shit together for it to just come down. Firestone in Huntersville did me dirty. I'm leaving a review there too. Aaron gave me the piece that was hanging down. Gave me the ONE screw that was there out of like 8 or so that I needed. AND THEY DIDN'T CHARGE ME!!! Thank you thank you thank you so much Kat and Aaron!!! If I ever need work done and have a visit coming up for Asheville, I'll just take my car here. I mean I love Asheville cause most everyone I encounter here are polite and kind, but this is some next level shit for me as a Black Woman. I'm typically on guard to ensure I'm not taken advantage of. Literally Aaron and Kat put me at ease.

Had a problem with noise in my wheel. Took it to Cox, had prompt service, an appropriate estimate…read moreon quality parts, and service was rather quick and appreciated. We feel real value for our dollar at Cox.

I've been taking my car here for 6 years; their service is Excellent and I fully trust their…read morediagnosis when working on my car. I recently bought a used Subaru Outback from Carvana and didn't commit to buying it until they checked it out. They gave me a list of things they thought Carvana's limited warranty should fix (The limited warranty company had a contract with Firestone), Firestone agreed with their list and fixed everything at no cost to me. Sweeten Creek does not work on high end European vehicles, but does an outstanding job on everything else.

Make a reservation. I had them do my annual inspection for the last 2 years they are fast and take…read morecare of submitting all paper work to DMV.

I ust moved from Black Mountain to Swannanoa, and I've driven right by this business many times,…read moreand didn't know if it was reputable from the looks of it.... All there is to go on is a little sign by the road that says "Free A/C check"... I thought I'd check them out after my new landlord and a new neighbor recommended them highly, since they are 10 minutes from me and my 2005 Prius had an electrical issue that needed to be addressed. They are professional, knowledgable, car hobbiysts (that's always good in my book), they gave me a ride back home from the shop, then came and got me when it was ready! Fair prices, high quality work, what more could one ask for? Keath, Your Handyman 404-274-1689

Dolphin has done some extensive work on my older car over the years, some that was quite expensive…read moreand I've wondered about the quality of their work as the results seem less than spectacular. I don't know much about cars in general and tend to accept what a mechanic tels me. That said, I had some necessary work done by a mechanic at Dolphin automotive the week after hurricane Helene came through. All the other local auto mechanic shops were destroyed or out of service due to lack of electric and water service. I was charged $95 for diagnosis (? I already knew what was wrong with the car) plus $95 for a switch (??) and $95 for labor. My car ran just fine when I drove it into Dolphin's station that day. After the work was done, which by the way, did not involve the engine, the car started missing badly as soon as I drove out. Back at the mechanic, told me a part had been broken and I needed to replace the entire assembly. Denied having broken the part, which I find hard to believe. Why would my car run fine before they worked on it, to not run afterwards? As I stated before, Dolphin mechanics have worked on my car several times and have done an ok job, nothing outstanding. I now suspect they pad their invoices but can't prove anything, just like I can't prove the worker broke my part. However, after this last incident I will no longer patronize the shop and will not recommend them to anyone I know.