I went in and asked the lady that worked there what filter I need for my lawnmower and she starts…read moreyelling at me about not being able to look it up. Maybe the manger at the store should have corrected her but he acted likes he is use to her bad behavior. Save you time go to a store that values you time and money. Not able to give a zero.

I was just passing through the area when I started getting crazy lights and messages. I stopped in…read morehere and the guys were great. Since they aren't allowed to get in the vehicles because of COVID, they explained to me how to use the diagnostic tool. They printed off the codes for me and explained what they meant and what I needed to do to fix it. I interacted with 3 different employees and each one was kind and professional and seemed to care. I was about half way into my trip, about an hour and a half drive to get back home or to my destination, and they put my mind at ease so I could come continue on. I travel this route pretty often and will definitely stop here again if the need arises.

Bought a used car from them with 27,000 miles. Didn't make it until the first oil change before…read morehaving problems. Basically told it's not their problem. Wanted to charge $300 to repair. Got it fixed elsewhere for $120. Can't not recommend enough. Update: Response that they quoted $120 is simply not true.

If there were an option to rate ZERO stars or even negative....that be my feelings…read more Longtime resident of Scottsburg, decided to keep it local and buy from a friend. Based on recent credit history...I rate 1.9% financing on a brand new vehicle...however on a 2012 SLT used Terrain my credit wasn't worthy. North of 6% and needing a vehicle I signed up. Six months removed, there wasn't a bank willing to consider a refinance because the car was a rental car and not worth what we paid. In fact, the car was under water in comparison not several months removed. We were told the vehicle was a loaner vehicle of the dealership. I'm convinced at the time, this car was well maintained. Not a rental car, getting ran balls to the wall for all the miles, then bought at an auction and sold to me three days later. WILL NEVER PURCHASE A VEHICLE from John Jones or his number sales person in that store or any store ever again. The say in life that your family and friends will take advantage of you without hesitation. I chose not to name this person, however, you get out of life what you put in. In closing, never trust anyone. Shop around and don't believe that your credit isn't optimal. I'm now paying 3 times less interest a year removed with two mortgages on my credit versus the one I had then. Plus I'm in a brand new vehicle.....

The first challenge is to find some one willing to speak with you. The second challenge is getting…read morethem to work on your vehicle. They always find a loop hole in their policy book or an excuse to avoid work. The third challenge is getting your car back in good condition, without much damage or improper repairs. Walmart has chosen to hire the most inexperienced cheap labor possible. Instead of training them properly they give them minimal automotive knowledge and a big rule book. Most of the rules in this book are to protect Walmart from the incompetence of their employees, and not to hold them accountable. Considering the quality of technicians they employ, the poor training they receive, the idiot protection policy book, it is clear Walmart does not understand the automotive business or respect technicians, service advisors, or shop managers. Notice Walmart You could have real technicians by cutting spending for bad ideas. Ex. You wouldn't need an idiot proof Midtronics machine, if you had someone on each shop that is not an idiot. You only need to protect your self from idiots if you surround yourself with idiots.