They were very thorough and they did everything they said they would and gave me a price before…read morethey did the work. Excellent! Thank you Vern.

Stopped in so they could look at my 2012 F350. It was dripping fuel from the drivers side of the…read moreengine. I had been told by a dealer that the entire fuel return assembly would need to be replaced and the cost to do that would be $600. The diesel tech at Miller's checked out the truck. Much to my surprise when he returned to the waiting area he said it is fixed. Needless to say it wasn't the fuel return assembly. It was a loose high pressure fuel line that needed to be tightened. These folks are honest and knowledgeable. Thanks!!

I'm giving one minus star because their lack of mechanics in shop when my car broke down on 20th of…read moreJuly and had been sit there for 10 days without anyone looking to see exactly what is wrong, not only that, I also from different town about 2 hours from my hometown, they don't consider myself as top priority or have a loaner so that I can drive home. What they should have told me only 2 mechanics and too many cars need to fix then I would have look for another shop. Took 14 days with no car!! Beware!! Don't go there!!

Worst dealership I've ever dealt with. Starting from the moment we walked in. The car I came in for…read morewas out on "vacation" with an employee when I inquired originally. Finally got in to see the vehicle and when we started the deal, the entire sales staff tried to completely low-ball my trade value (by over $5,000). The finance manager tried to tell me that I couldn't get this car at that price anywhere else. I told them what the other dealership was offering and he said "they're just undercutting your car to make a better sale" and then proceeded to do the exact same thing to me. I stated that I am a Stage 4 Cancer Patient, and that I was trying to put money back in my pocket from my trade in due to not being able to work, but they kept fighting me on what my trade value was. We researched and got numbers from multiple dealerships and websites and knew what we were looking at. One of their offers to "sweeten" the deal, was to offer me a Lifetime Warranty....to a stage 4 cancer patient. Total slap in the face. Once the deal was finalized it took 2 weeks to get my check from the dealership, and 55 days to receive the title, after being forced to contact Auto Dealer Services Division Indiana Secretary of State. They had to call on my behalf and threaten this dealership to get things moving. Was informed by state that this dealership has these issues often. Don't shop here.

Friday evening, 45 minutes before closing on a holiday weekend, I wander into the store to see if I…read morecan get a nail pulled and a patch placed. Heath had a great response and sensed my energy from a tough week and we continued to banter back and forth in fun. He took my keys and moved forward with the planned repair. After a short wait, Heath comes back with my keys, a receipt and a big ole "Thank you, get home safely" Super appreciative for the quick and very enjoyable experience/service today!

I've been to Big O twice and cannot say enough good things! I ran over something in my mom's car…read moreand something was dragging. I though I had ruined her car! From the first interaction everyone was nice and professional. They got her car right in and fixed her up! Something had just come lose and they fixed it for free. It was so appreciated. Had to have the car checked again and same...nice and professional fixed it for free. My mom is elderly and on her own and it so nice to know she can take her car there. The manager is so helpful and kind. We haven't had anything major fixes there but I've told my mom if she ever has any issues to take it there. She did have an oil change and I feel they did right by her.

A few weeks ago, my low tire pressure light came on. Chalking it up to the 'change in weather,' I…read moreadded more air to the tire and called it a day. Flash forward, I'm in Madison to visit family & checked my app to see the actual tire pressure....very low (18 of 35). I called Koehler Tire and they squeezed me in to assess, and patch the hole. The staff were very kind, mechanics knowledgable and the pricing was wonderful! If I lived in town, I would go there for all my tire needs!

Had a tire loosing air and I stopped at Koehler to get it repaired…read more I arrived during lunch hour, but knowing I was in a hurry, they quickly fixed the tire and I was on my way. Super fast professional service, clean store, but most importantly friendly helpful people. Highly recommend this place.

They can have all the stars! I've struggled with mechanics…read morein the past speaking down to me. At Dicky's I've never had to worry about being charged unfairly, or them trying to take advantage of their knowledge of cars and my lack there of. I've mostly spoken directly to Doug, Crystal, and Dicky. Let me tell ya, if you're going to be trapped at the mechanic for a few hours, you want it to be with them! So far I've never had to go in for the same thing twice. I was recommended to them by another mechanic who was committed at the time, so you know the word on the street is a good one! Thank you all for everything!

Dicky is a great person , he honestly cares that his customers cars are done right. Place has…read morereally grown. Makes things better for the customers. Check his place out.

Fantastic work and service! Andrew is the best!…read more Honest work at a fair price. If you're needing any mechanic work you can trust that Andrew will take care of you.

Charged me $1200 for a fuel pump I did not need. Completely misdiagnosed the problem. Car was…read morestill broken. Don't know if they are crooks or just incompetent.

I went to Bentley because I had a check engine light and a rattle coming from underneath the car…read more They correctly diagnosed the problem. Vehicle had a broken motor mount, two bad O2 sensors, and a faulty muffler bracket. They fixed all three problems easily. A good mechanic is hard to find. An honest mechanic is hard to find. A good honest mechanic is impossible to find. Don and Chris from Bentley are both. Would not hesitate to bring my vehicle there again.

From the owner: It’s about helping people and making their transportation repairs and maintenance as easy and…read morepainless as possible for them. Life is busy today, and our customers don’t need the added stress of whether or not that vehicle is going to perform. We want to ease that burden by providing outstanding customer experiences to the motorists who entrust us with their vehicles. Customers tell us they like our location, its convenience, our honesty and caring. Whether you’re a new customer or a longtime client, our goal is for you to want to be our lifetime customer.

Grubby and his team are amazing! They are knowledgeable, fairly priced, caring, helpful and kind!read more

From the owner: Rags to wrenches, in Madison, Indiana, is the area’s leading family-owned auto repair and service…read morespecialist serving Madison, Hanover, Bedford, and surrounding areas since 2013. We offer service you can trust at a price you can afford! We specialize in diagnostics, brakes, tune-ups, and more. For all auto repair needs, including tune-ups, oil changes, A/C repair, suspensions, shocks, struts, and more, contact Rags to wrenches, in Madison today!