Me and my friends went into this O'reilly's and bought new windshield wipers because it was…read morestorming all morning and we had to drive 7 hours to the beach and needed new ones. We asked Jennifer who was a lady who worked there, if a worker at the store could please help us install them because we hadn't done it before. She proceeded to say no and we asked why because their policy is if you buy a part, there is free installation for certain parts. She said well it's raining and if I go out there then I have to be wet all day in here and i'm sick. The customer service was absolutely disgusting and there was another worker, middle aged man, who just stood there and listened and did nothing about it. We went to Advanced Auto Parts across the street and got amazing service, so i do NOT recommend seeing this O'Reilly's in statesboro!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

My experience with this dealership was extremely disappointing. I drove 3 1/2 hours to the…read moredealership after notifying my sales representative by text early that morning that I was on my way. Despite knowing I was traveling a significant distance immediately after getting off a flight, the dealership sold the vehicle before I arrived without the courtesy of a phone call or text message to let me know. Instead, I was allowed to complete the entire drive only to be told, "I have good news and I have bad news." It was very unprofessional to let me make a 7-hour round trip, seemingly with the expectation that I would simply purchase a different vehicle. A simple phone call or text informing me that the vehicle was no longer available would have saved me hours of driving, fuel costs, and unnecessary frustration. This experience demonstrated a lack of respect for my time and left me with a very negative impression of the dealership and its customer service.

Always top notch service and pricing. From the sales team that I've had the pleasure to work with…read moreto the service department are attentive and caring.

CONSUMER ALERT! I had a water pump put in and wanted to replace my thermostat. I had my car towed…read moreby & to Jett Lube 301 South in Statesboro for auto repair. My receipt is for a thermostat and a heating coil. They towed my car in on Nov 2, 2012 and I had to have it towed away from there on Dec. 27h because they still had not fixed it and had no idea what was wrong. I had it towed to the dealership where I was told the head was cracked and the motor was gone and it was going to cost me $5000 to fix it. I went several times trying to get my car from Jett Lube and got the run around by the owner Mike Jett (HE CALLED IT HELP). When I checked my car I learned the radio no longer worked, they cracked the console, the check engine light was on, & it was still running hot. The owner Mike Jett and his technician (Justin) saw the vehicle overheating. The water in the side bottle was bubbling to a boil. In the mean time, the gauge inside the car wasn't registering the vehicle overheating. We said it shouldn't be driven cause you could mess up the engine. They kept it another week but they continued to drive it, test drive it, and drove it to another shop, so we were told and that nothing was wrong. Jett Lube had to send it out to another repair shop cause they couldn't give me answers and didn't know what they had done wrong. Southside stated they drove it to them. They checked it for a leak but Jett Lube picked it up the next day. It was always difficult to contact the owner because I was told he was having eye surgery. When we contacted Mike he had an excuse for everything, said he wasn't there, but let him check it behind Justin & he'd call when ready but no call. Once I told Mike (the owner), they cracked the head & the motor was gone. The owner became rude, defensive, said he's finish, it's not his fault, and wouldn't discuss any means of fixing my vehicle. He should have some type of Liability Insurance for his business to cover their screw ups. Mike wasn't there, so how would he know if or when they ran it hot.

My 22 yr old went to 3 different car places to get his battery replaced. He's a smart kid when it…read morecomes to computers, not so much with vehicle repair. His father told him to get a good, better and best quote in regards to a battery and gave him a price range of where things should fall. The only place that DID NOT try to rip him off was this auto zone. Edin was wonderful and my son was very impressed. Thank you for looking after my child ( he's going to kill me) when we weren't there. Nice to see honest people still out there. Thank you Edin. You are certainly a valuable employee.

I love this store. Being a woman, they do not treat me like I am stupid or talk down to me. I have…read morehad nothing but great experiences at this location. Sometimes I have to explain what I'm looking for as I may not know it's name, and they have figured it out Everytime. They also will help you change your battery, wipers and a few other items, along with testing codes on your vehicle.

spoke with Haley about a relay for my jet ski over the phone she was so willing to help me over the…read morephone I drove 30 mins away from my home Oreillys to get her help when I arrived a man looked at my relay and said he's never seen it, Haley was determined to help me she recieved further help locating the part for me after I left the store contacted me back and helped me get the part I needed! excellent customer service

I am disabled it is very hard to get in and out of my car. I check to see if they have the part I…read moreneed and when I get there I call inside tell them again the part I need. They bring it out to me and I put it on my card right there and never have to leave my car. The people there are great. I try to buy all my parts and supplies there. Perils is the best with fantastic employees.

The folks working here are amazing. Friendly, knowledgeable, and anxious to help you. This is the…read morespot to find whatever you need.

This advanced auto parts has amazing customer service and helped us install our new windshield…read morewipers. Before we came here we went to O'reilly's across the street because it was just the first store we saw. The workers there were so rude and told us they werent going to help us because then they would be wet the rest of the day. Anyways, horrible workers and people at that store so I recommend going to Advanced Auto Parts if you want good service and good people!

What a great company! Stranded at the Statesboro Library with a dead battery--no one had jumper…read morecables. I called the closest auto parts store--it was my lucky day! I spoke with Brandon at Carquest, who I later found out is one of the owners. He said, I will send someone to help you. There are no kinder words when you find yourself in trouble! Sure enough, a gentleman drove up and we got the 10 year old battery charged. I went to Carquest and purchased a new battery, installed by the owner, Brandon! We also purchased a set of jumper cables. I may not need them, but maybe I can help someone else. I highly recommend Carquest in Statesboro for over and beyond wonderful customer service.

Owner Donnie Mallard is a great person to deal with. He is knowledge and his prices are fair…read more Always willing help. Best auto parts store in town!