The worst customer service ever!!! They employees barelt spoke when we entered the store…read more Definitely unwillingness to help. Maybe because we were black??? Needless to say I didnt spend my money there.

The gentlemen at CarQuest are EXTREMELY kind and helpful. On our road trip from the coast to the…read morepine belt, my brother and I heard there was a really loud squeaking and rattling noise in the front driver-side tire. After pulling into this repair shop, we told them our situation and although there was a wait of over 15 people ahead of us, they understood the urgency and that we were not from the area jumped out from behind the desk, and came to check out the noise. One hour before they closed, they pulled my car into the shop, jacked it up, took off the tire, and removed the rock that was causing the disturbance. They easily could have charged me hundreds of dollars to replace falsely "something with my brakes", but instead denied the cash I offered them for taking out the tire and removing the rock. As a young woman, traveling can be extremely stressful when you encounter car issues, but the staff made me feel comfortable and helped me get back on the road right away. Thank you!!

Warning!!!! Do not! Repeat- Do not let your worst enemy take their auto to this rip off place!!! My…read morelittle boy just bought his first truck (used) and it started missing real bad.( a ford) He took it to this place and they said they fixed it! They changed the spark plugs and a $30 distributor! $400 is what they charged my son! This was something he and I could have done ourselves but it broke down up there in Wiggins so he tried to find someone there. But the thing that chaps my butt is; he got less than 10 miles down the road and it started missing again! He turned around and took it back and my son said the manager told him there is nothing they can do for him!! No money back or anything!!! They robbed my son!!!! I'm thinking of taking them to small clams court but seeing that there is no justice in this country anymore it would probably be a waste of more $$ ! Just don't go there!!!

incredibly rude, quoted over $200 more than 6 other shops and when I said I was just looking for…read morequotes the owner, James told me "if you want it done cheap take it somewhere else, if you want it done right bring it to me" then hung up.

Owner quoted me price to fix. Turned out misdiagnosed, cost owner couple hundred dollars more to…read morefix it. I felt like the mistake was in good faith, so I offered to absorb the cost. He refused, said he wouldn't take a penny more than he quoted. He gets all my business from now on.

WARNING ABOUT STAR CHEVROLET…read more If you're thinking about buying a car here or letting their service department touch your vehicle--READ THIS FIRST. We bought a vehicle with the extended warranty. Less than a year and a half later, the transmission went out. We brought it back in later on due to an engine noise. They claimed it had a misfire, needed new coil packs, and that the torque converter bolts were loose. We didn't even make it five miles down the road before realizing the same original noise we brought it in for was still there. We bring it back--they suddenly say it's a "blown head gasket." The SUV never showed one sign of a blown gasket, but they tore it apart anyway and billed the warranty for major repairs. We get it back, drive less than 100 miles, and the vehicle overheats and shuts off. Tow it back--they say "oh, it was just an air bubble, nothing's wrong." Noise still there. We email the manager weekly--ignored. Lied to about getting a loaner car. A month later, the SUV leaves my wife stranded. Tow it in again. Now they claim it needs another transmission, but the warranty won't cover it this time. So let's break it down:     *    They misdiagnosed multiple times.     *    They charged the warranty for work that wasn't needed.     *    They refused to provide proof of the head gasket failure.     *    They ignored calls, emails, and questions.     *    They lied about loaners, leaving us to pay for a rental.     *    Now we're stuck with the SAME problem and a car that's worse than before. This dealership doesn't do honest repairs. They play games, run you in circles, and leave you stranded. Star Chevrolet = Star NIGHTMARE.

My first attempt to buy a new vehicle here turned into a frustrating and misleading experience…read more I inquired online about a vehicle on 8/4/25, was told it was available on 8/5/25, and set an appointment for 8/6/25. The morning of the appointment, they said it had a recall and wouldn't be ready for a week. On 8/8/25, they said it was back. I set an appointment for 8/11/25 but sent my parents on 8/9/25 to look since I was working. While at the dealership (and with me on the phone), the salesperson first said the price was firm, then claimed it had just dropped $1,500--yet it was the same price I'd seen online on 8/4. When I pointed that out, they insisted I was wrong. They also denied the recall, changed their story multiple times, and even claimed I'd been looking at another vehicle--which was not true. This left me feeling gaslighted, disrespected, and misled. My family drove over an hour for nothing. This experience does not match the values Star Chevrolet claims to stand for. I cannot recommend them.