I've been a member of Scenic City Credit Union for several years and have had a great experience. I…read morefirst opened car loans with them because of their excellent rates and smooth process. Later, I opened CDs since their rates were consistently better than other options I found. SCCU has always provided friendly service and competitive rates. I highly recommend them to anyone in the Chattanooga area looking for auto loans or CDs.

It's unfortunate that I have to leave a 1 star review but this place deserves it. Worst experience…read morein a bank ever. Worst customer service. Not even an explanation given as to why they couldn't help. I've been in many credit unions in the area with no issues. Trust FCU and Chattanooga Federal Employees CU to name a few

This company is very quick, helpful, and thorough. You will leave here with so much knowledge about…read moreyour account. The ladies at this location are always there to answer any questions you have.

From the owner: Get money online or at our Hixson, TN store with a fast and easy personal loan from Advance…read moreAmerica. We offer personal loans including payday loans and cash advances (alternatives to installment loans), title loans, and lines of credit at our Hixson, TN store or online. We are here for you if you need cash fast for unexpected bills, emergencies, or other short-term money needs. Advance America also offers Western Union money solutions and Netspend Visa prepaid cards. We are a trusted financial services company with 1,100+ Advance America locations nationwide. With a 5-star rating on Trustpilot and A+ rating with BBB, our knowledgeable staff in Hixson, TN can help you choose the personal loan that's right for you. Apply today.

From out of town they gave me a loan on my truck quick and easyread more

After going through a long process to wire money to purchase a car, including personally talking…read morewith TVAFCU representative, all was approved, copies of paperwork in hand and the dealer gave me the car. Only to find out that TVACU had cancelled the wire at the last minute. Had to go in again, go thru the process, and talk to yet another rep to get it straightened out. Then I found out today that they suddenly stopped honoring my utility automatic bill payments! I have been a customer for more than 20 years and have more than $30k in the account that was to be debited. Now I have to go in yet AGAIN, and try to figure out their problem. Is it worth it???

Worst experience I've had with a financial institution in my nearly 55 years on this planet. BofA,…read moreWells Fargo, Chase, Golden One Credit Union... ALL worlds better. Staff was initially very friendly, but transactions constantly get red flagged as fraud, even buying a Coke from a vending machine AND paying my cable bill. Customer Service via phone is almost non-existent and seems to have a two year old's comprehension level of English. I hung up after 20 minutes of being run around in circles. Automated attempts to clear up the nonsense were even worse. All you'll get is "I don't understand what you said, please enter your card number yet again, and repeat what you want". WHen I finally went back to the office earlier this afternoon, all I got is a bunch of lame excuses about fraud protection and essentially how they think their customers are too old stupid and inbred to safely buy anything over the internet. NEVER use this credit union!

Amanda is super Great and very friendly. very fast and kept it very professional! please go visit…read moreif your in need of cash.

excellent service and easy approval would recommed. the place wasn't crowded and didn't nees to…read moremuch to get approved 5 out of 5 state

They were very nice. When I called to ask a question. Amy answer evey question. It is always clean…read morewhen i go in

The ladies that work there are awesome and always have the best attitude. They always try to help…read moreyou out and get you what you need.

I would recommend CFFCU to everyone. Great, friendly service every time I have been in. I just…read morerefinanced my home and they were very efficient and I got the best rate in town! They took care of everything, I just showed up to sign. I have auto loan with them as well. Give them a try!

I have used CFFCU twice since 2015. First loan was for a motorcycle which I paid off with no…read moreissues. The second loan which is current, I got a great rate with no issues. I paid the first loan without any payments being late. Onto the second loan where this month my bank account was compromised for a 25.00 bogus echeck. I had to change accounts etc. I had a payment scheduled to CFFCU which didn't go through due to the account being on hold. I called CFFCU to let them know what was going on and asked if the late fee could be waived. Soon as I asked that, Terri acted like I was lying and asked if I had proof, which of course I have plenty. When I said I did have proof, she stated that it was against Federal law to wave late fees due to possible discrimination. WHAT??? I've never had a banking institution under those circumstances refuse to waive a late charge. Needless to say, due to her attitude and lack of willingness to help, I will never get another loan here nor do I recommend this institution. I don't like being accused of lying, and I don't like being lied to. Stay away from this place, something isn't right...

I have been in this bank well over 30 years from Bank of East Ridge to Cornerstone and now Smart…read moreBank. A new look and younger people and free water. Great customer service, and now that I am retired and I get to know the people by their first name. Great customer services

Since they were bought out by Smartbank (they were formally Cornerstone), the culture has changed…read moredrastically. You can feel it from the moment you walk in that you are a burden or a way to make money. You are not a person, a customer, etc. That is the only way I can describe the change from when they were cornerstone. Do not bank here.