I contacted Kalos Tax Management because I need a 1041 (tax return for my mother's trust). On…read more1/26/2026, I called the office and spoke with Roxanne. I emailed the items she requested and later asked if the consultation was free or if there was a cost. I wanted to be prepared either way. I went ahead and confirmed an appointment for 2/10/2026. A couple of days later I called to follow up on the cost of the appointment. Roxanne informed me that the accountant I had been assigned to worked part time but assured me he would contact me about my concerns. As of 2/6/2026, I had not heard from anyone so I cancelled my appointment. I don't think my request was unreasonable and wonder why the information couldn't have been gotten by someone else in the office. There was no response to my email to answer my questions or attempt to reschedule. I reached out to Kalos because of their strong reviews on Yelp. I don't enjoy writing poor reviews, but I can only speak to my experience. It definitely wasn't five stars.

Have been going to do our taxes with Kalos for a few years now. They are amazing, I love that they…read moreexplain things well to understand the process. They are always there to answer our questions, Brian is awesome! Really recommend them if you're looking for a tax advisor.

Excellent Professional Tax Service!!!! We are a…read moreself-employed couple, and they have been our tax preparers.Jasmine Orozco is Very Kind, Patient & very Knowledgeable!!! Her as well as, the Owner & staff, are Honest and thorough in their assessment of taxes that is due. That says alot, about how much time they have personally invested, in learning Each Years changing & additional Tax Laws!!!! Thank you All so Much !!! Respectfully, Sabrina & Ricky Defosses

Our experience has been exactly the same as many others who have taken the time to post a review --…read moreTERRIBLE! We have been getting the run-around now for months -- and its not even tax season yet! We call and leave messages and never get a return call. They make commitments to meet a deadline -- and fail. I would not recommend that anyone waste their time here...the frustration is simply not worth it! And we have been more than patient....and you would think they would appreciate it -- but they don't care.

The person who did our tax was like an FBI interrogator, Very unfriendly and did not know how to…read moresmile at customers at all. He forgot we are his customers and we are paying for his services. Very poor customer service. I will never go back to this tax preparer tho I live five minutes away from his office.

For several years, we've had the pleasure of using Tolliver tax service mr. Tolliver is extremely…read moreknowledgeable and our family. We appreciate his team very much.

I arrived on May 30th at 10am and its almost 10:30 and the place is still closed, yet their hours…read moresay they open at 10am. I was hoping to get an auto insurance quote will try another location.

Very professional. The clerk was by herself in the office and made sure she attended to all of the…read moreclients needs completely. She didn't rush anything, she handled buisness and thanked us for our business.

Paige is amazing!!! We have been getting our taxes done by her for about 5 years now.read more

Paige is amazing. She is friendly, helpful, very professional. I have gone to her for the past 3 or…read more4 years now for my taxes. I highly recommend her for any tax preparation needs.

Would not recommend, communication was not great. Took her a week to even start looking at my taxes…read morewhich she didn't even start them till I reached back out after a week. When she told me how much I was owing she did not try to brainstorm with me to see if there was anything else that would help me, made me feel like she already received her $400 payment so she didn't care about my situation. So I walked through the TurboTax steps and was able to get myself a better tax break and when I brought that to her attention I was informed by her I didn't tell her about my kids in college when I did let her know in the beginning that my adult kids went to school full time so I didn't have proof of address from their jobs since they didn't work. After informing her what I did different in TurboTax she has not responded to me, I wouldn't think it's urgent to her since she already received her payment so I just filed my taxes through TurboTax and am taking it as a major lesson learned.

Had a great experience with this tax service. Veronica promptly returned my phone call. And this…read morewas on the busiest tax day of the year! An appointment was scheduled for my convenience and she was punctual. Veronica is very businesslike but also personable. She's extremely organized, efficient and courteous. In my experience with personal services usually one of these important "ingredients" Is lacking but Veronica has them all. Her fees are very reasonable and the client file she provides is complete and professional. I would highly recommend Veronica's services to any of my friends or family. It was a genuine pleasure dealing with her. Looking forward to using her business services for a long time.

Let me tell you!! If you are looking for someone but not just anybody who you can trust to do your…read moretaxes every year!?!! Jessica is the one, and ofcourse her team who are always on top of every detail to ensure you get your refund (credits) and all your paperwork in order. We own our business and she has always been on top of our taxes, making sure we aren't missing anything because it can happen to anybody and she has the eye and attention to making sure she takes care of her clients!!! We been doing business with her since 2019 and will continue to do so even when we moved to Texas!!

Jessica and her colleagues are amazing !! She gave us great…read moreadvice whether and why we should do our taxes married , filing jointly. They have very friendly attitudes the whole time they are preparing your taxes !

Rosana was really good and patient with me. She answered all my questions that I had. i been going…read moreto other places the charge me so much and treated us like a drive through and when we asked questions they would tells us we cant use that on our taxes. I found out that I was able to claim my daughter that going to full time in collage all this years and everyone else was telling me I couldn't so I lost on that and I always had to pay the back instead of getting back. Thank you again for a great job that you did.

I've been coming to Rosanna to do my taxes for years! I won't go to anyone else because with her I…read morealways get more on my tax refund than with others.. I'm not sure how taxes work but she definitely knows her stuff and is GREAT at her job which is why my refunds have been better than ever, ever since I started seeing her! I highly recommend her!