He came right away on short notice. We had water leaking into garage from our air…read moreconditioner/furnace. We had gotten the unit from a different company. He blew out the pipes and it helped. He even cleaned the garage floor when he was done. He was very professional, courteous & excellent to work with. We highly recommend Comfort Mechanical business.

We were experiencing problems with our AC in 2018. The unit was running far too long and the…read moresupply air was not "chilled." We called Comfort Mechanical to diagnose, and fortunately I have an engineering background and did my senior project on refrigeration systems. I knew the system was likely just low on refrigerant due to a system leak. CM's tech came out and performed the superheat/subcool diagnostics and recommended recharging. So far so good. Unfortunately I asked about performing a leak detection and the tech shrugged his shoulders. He said it wasn't needed and suggested the leak was due to an old compressor coil and that we really needed to replace it at a cost of $4000. I told him we would wait to see what happens. Fast forward to 2019 - same symptoms and we called another HVAC firm. This new firm came out, diagnosed low coolant, showed me the TX sensing bulb was disconnected AND performed a leak detection which immediately showed a leaky recharge valve. They repaired and recharged everything for the same price as CM's recharge. Fast forward to 2020 - everything still running perfectly. We just checked the temperature drop between supply and return vents and the unit is cooling as well as last year (22 degree drop) with same outside temp and humidity conditions. So I can't prove the reason for Comfort Mechanical's motivation in not checking for the source of the coolant leak, and for not pointing out the obvious disconnected TXV temp sensing bulb. Maybe he was lazy or not proficient in HVAC repair -- but he was sure willing and ready to sell us a new $4000 compressor we didn't need. (and now have the proof) Either way, it's not the type of help you'd want to expect

We have had a wonderful experience using JL Anderson for our second floor AC install. We were…read morehaving greater than 10° difference between our first and second floor. The guys came out to inspect and gave us options and recommended a second floor unit. While it was a big financial investment we're happy with how it turned out. It ended up causing some whistling with the first floor unit, but they came out to adjust pieces, give us new vents in the walls, and make sure we were happy with the adjustments. All of their technicians were easy to work with and super courteous. They send you a text when the tech is on their way with a photo of them and a tracker which makes me feel safe if I'm ever home alone when they come. Heating and cooling is something you definitely want to get right as it impacts your everyday life!

I planned to change out my old standard water heater with a tankless unit some time this year. Got…read morean ad last month advertising JL Anderson does this so out of curiosity I called for an estimate and met with Richard a few days later. I didn't realize until speaking with them this new style requires slightly different venting and plumbing but Anderson could oversee the whole thing. Because they handled the entire installation of my HVAC system a few years back and did a great job I knew they'd be perfect to do this install. We're loving this new system already and can't wait to see the benefits it shows over time. Once again they were great to show me my options, explain the process and provide a quick/simple install (only took a few hours-thanks Curtis!). I called them a few days later with a question unique to my situation-Joe took my call and was very helpful-just as he was years ago. Total experience went smooth and I'm confident they back up whatever they do. I highly recommend JL Anderson-you'll be happy with their work!

Great service, good people to do business with, fair price, will definitely use them in the future.read more

We had a total install of HVAC including duct work in our cottage. Super happy with the work, clean…read moreup and response. We had a minor smart thermostat issue and when we called John he knew exactly what was wrong. The thermostat was not compatible with the most recent phone update but he got us a new thermostat right away. We just recently used Unique for an install of a dehumidifier in our crawl space and are very happy with it. John even went to our house to check the humidity level after the install to see how well it was working. Their service goes over the top and I'm grateful we chose this company.

Called mid morning with furnace problem, serviceman Blackie was there early afternoon. Quickly…read moreidentified and corrected the problem and gave me a good explanation of what was going on with the furnace. Prompt service, cost one hour of labor $68 plus some tax ($72).

DO NOT USE THIS COMPANY!!! Had noise comping from furnace, repair man "blackie" (alias?) changed…read morethermostat... He said "cycled unit after 10 minutes, no noise" paid $190.25 Couple hours later noise came back and furnace stopped the next day he oiled a draft motor and said it may need a new one. Went out again!!! Asked for an est. he said 200-400 plus labor nothing in writing. Said the furnace is junk too! Contacted company owner Jimmy, asked for exact draft motor cost and some credit from previous repair and he just laughed! Good thing I didn't have them put in draft motor that was not even the problem!!! Had someone else out, they replaced correct part and it works fine! Noise was coming from gas valve not being fully engaged due to poor connections of a relay coming from hot surface igniter which was replaced. Cost $60 and the oiling of the draft motor was done wrong too, they needed to access the oil tubes to fill not the outside of the bearing! DO NOT USE THIS COMPANY