This is a good company but they are very difficult to work with and will not make any…read moreaccommodations to help out their customers. I bought the maintenance program but was not told that they won't come on Saturdays when I purchased it. I was recently diagnosed with cancer and am undergoing treatment during the day. I asked if they could come out on Saturday to do the maintenance just this once and they said no. I explained I was in treatment and undergoing chemo and radiation and just needed help this one time and they still said no. A little kindness goes a long way. I will remember this.

They were easy to work with on the phone as they were quite willing to help us. When I told the…read moreother company that installed our hvac that I had someone coming out, they suddenly got someone. So I cancelled the appointment with Northside. I will give Northside my business next time.

Brian did an amazing job. Just had a small lighting job but it was done with care and precision…read more Great pricing and good service. Will be using him again.

Quality work from Quality people and a Great Experience Overall…read moreIt is truly my pleasure to share with everyone the positive experience that I had working with Epperson Electric. This is a family business and I feel honored to have at minimum meet Brian and his wife plus a few of their children but they have such a great story that you can get an idea of on their website and I hope others get to meet them as well. So for my project, the positive experience started from my first interaction with Epperson Electric when I went on Yelp (I also checked out their website) and asked for a quote, the response was very quick and we meet Brian, the owner, within a couple days where he walked me through the estimation, how the project would unfold and asked what I wanted plus gave me options to several things, it was very interactive experience. The estimate was very reasonable for the size of the project and I could tell that this was not "just another project" to Brian, but that he is passionate about quality of his work and this is very aligned to my own ideas and expectations. The work that Brian did was exceptional, because he didn't just wire my shop and dig a trench and lay the pipe for the hookup to the transformer, but he paid attention to the little details that you only really notice if quality of work is important to you like, straight wire runs even when no one else will see them, all the new boxes were perfectly level, the existing light fixtures being reworked and the wires were nicely zip tied and look clean, the 240' trench was perfect even though our water company's spray marks for their lines were 9' off where they marked and caused issues but everything went as planned with high quality craftmanship. I don't know if I have effectively communicated in words to everyone just how impressed I am with Epperson Electric, Brian, and his quality of work and knowledge but I will say that I will never use anyone else for any of my electrical projects in the future.

Ben, John and Landen worked hard replacing my electric meter pole that had fallen down. They…read moreupdated and brought to code everything on the new pole and did a great job. I feel safe now with the nice new pole and all on it. They were friendly, professional and did the work for a fair price. I recommend Grounded Electric Etc. for any of your electrical work. Thank you again for taking care of my electrical needs. Blessings to you all.

We recently bought an electric car and needed to install a Level 2 Charger in our garage. To us the…read morework was very challenging because our electric box is far from our garage. However, when Grounded Electric came to give us a quote, they very quickly determined how to do the job and made as feel secure that they knew how to get it done and how to do it well. And it was so! On the date of the appointment, the crew came to our house on time, they were very polite, and fast. They did a very clean and professional job connecting and concealing cables, opening almost invisible wholes where needed, and perfectly installing the charger, which has worked perfectly fine since it was installed. On top of everything, the owner of the company came to evaluate his crew's ' work, and discovered that the job required less materials than they calculated, thus giving us a discount over the original quote. Grounded electric was simply amazing! We are so glad that we contacted them and would do so again with eyes closed. We strongly recommend them!

These guys are on point. It's awesome to work with folks who want to get you back up a running and…read moredon't spend the entire time trying to upsell. They answer the phone when when you call, are friendly and helpful. I have scheduled same day appointments more than once. Techs are knowledgeable and friendly. Pricing is fair. These guys are the real deal.

Clayton and Todd are fantastic folks. They are fast to respond and always resonable & honest. They…read moreare the go-to company for our family whenever we have HVAC issues.

Ray and his crew at One Call are fantastic. All of the crew are courteous and polite,…read more They were prompt, thorough, meticulous and cleaned up each day before they left. The new HVAC system and mini split units they installed are fantastic. They stayed on budget with no extra cost. My wife and I are very pleased with the new systems that were installed. We recommend One Call giving them a golden 5 star rating to our friends and family.

One call is all it takes with these guys. Complete replacement of my entire HVAC system on…read more07-14-2021 was completed in 1 day. My home never got hot before the old system went down and the new started to cool. Courteous, professional, expert, organized, on time, as promised and it works better than ever! Definitely the right call.

I called this business twice by mistake. The first time that I called and spoke with Tommy, he…read moreinformed me that they charge a fee of $87 plus tax for traveling to the property and spend up to fifteen minutes to estimate what is wrong with the furnace. After their arrival, if they are unable to light the pilot light and start the furnace, within travel time and within the fifteen minutes to examine the furnace and determine why it does not light, it will cost an additional $80 per hour for their time. I thought their prices were extremely high, especially for Bryant, Arkansas, which is a small town with approximately 20,000 residents. I contacted another Heating & Air Conditioning company and they charged a flat fee of $89 to travel to the property and fix the problem, plus labor and costs. I suggest that if you are searching for a business that you go on Yelp and check out the actual reviews that customers have posted prior to hiring a company.

Hard to get any responses about setting up a appointment to get estimates to replace everything…read more I'll take my money else where.