The owner-Shane (I believe is his name), is horribly rude and unprofessional. He argued with me…read morestating the opposite of what his employee had just told me 5 min before that. He demeaned his employee right in front of me saying "she doesn't know her a** from a hole in the ground". He wouldn't let myself or his employee finish a sentence and kept interrupting us. I've never seen such unprofessionalism in a medical type setting in my whole life. Do not recommend.

Horrible service. I went to get a Medicare lightweight mobility scooter or chair. They said they…read morecouldn't bill Medicare for any lightweight scooter or chair. I called Medicare and told them the situation, the Medicare representative said he could call to get verificatio. He refused to call. Horrible experience. I DON'T RECOMMEND THEM AT ALL.

Fantastic place! Go buy from them. Instead of looking at things online go in and get it there…read more Prices are very reasonable, KC was super helpful. Looking for a rollator walker and online it's hard to pick them. Come here, test them and bring it home right away.

They provided me with a CPAP machine that was not the model prescribed by my healthcare provider,…read moreclaiming they were unable to obtain the original device. Despite this, they filed the substituted machine and its supplies with my insurance. The replacement has proven to be substandard, and I've experienced ongoing issues with its performance. Now that I require new supplies, the company refuses to file insurance claims for them, forcing me to pay out-of-pocket for items that should be covered. This practice is not only unacceptable--it feels deceptive and exploitative. From start to finish, this experience has been deeply frustrating and has undermined my ability to manage my health effectively. I strongly advise others to seek out a reputable medical supply provider--one that honors prescriptions, supports patients long-term, and operates with integrity.

TMC on Main St in Denison is absolutely the best. I was in need of a knee cruiser (scooter) . My…read moremom and I went to the store on October 18th and spoke to Trina. She put a scooter together and let me try it out while she called my insurance to confirm that it would be a covered item and that they were in network. Next she called my physician to get the required office notes faxed to go with their claim for payment. Since I've met my OOP for the year there was no cost to me. She showed me how to make any necessary adjustments regarding height of handle bars, knee pad height and how to lay the handle bar down for storage and remove basket if needed. We were there less than an hour. Trina even took the scooter to the car and loaded it for us. This is an EXCELLENT facility with EXCELLENT staff. They also have a delivery service if you don't want to wait on your insurance or doctor to get them the necessary information to process your claim. Thanks so much! You guys are the best! Trina was awsome!

From the owner: Texoma Medical Center (TMC) is an acute care hospital with a medical staff of more than 200…read morephysicians. The main campus is located in Denison, Texas, approximately one hour north of the Dallas/Fort Worth metroplex and just south of the Texas/Oklahoma border. In addition, Texoma Medical center operates a number of locations throughout the Texoma region.

Frank was very knowledgeable. Team is fast and cares about the patient's needs. Best prosthetic…read morechoice in Texoma.

From the owner: Areli Medical Devices is a provider of durable medical equipment and orthotics and prosthetics in…read moreDenison, TX. Their experienced staff works closely with patients to create custom solutions that improve mobility, alleviate pain, and restore confidence.

I went to Areli because I had a written confirmation from my insurance carrier that Areli was in…read morenetwork and as long as I went to an in network provider the insurance would pay for a knee cruiser (scooter). I have met my OOP for the year. I liked the staff and the scooters they had in stock. I talked to the staff regarding my insurance and my written confirmation, which I had with me. She would not even look at it or call my insurance to get a confirmation for herself. She told me no insurance ever pays for scooters and I would need to pay for the scooter which was $229.00. I needed to take it today or tomorrow or it would be after the 1st of November because they were relocating to Denison Tx this coming Friday, October 20th. I opted to leave them and their scooter behind. My next stop was TMC Medical Supply in Denison Tx. Trina was wonderful. She called my insurance, got approval then called my doctor and got the office notes required to file with the claim. She put a brand new scooter together, let me try it out, then put it in the car for me after showing me how to adjust anything if needed later on. There was -0- cost to me because I met my OOP. SUPER HELPFUL, in and out in under an hour. ARELIA, YOU LOST A SALE TODAY.

From the owner: Durable Medical Supplies, Equipment, Prosthetic, Diabetic Shoes and Inserts, Bracing, and much more!read more